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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,376 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,376 reviews

April 15, 2025

Zack was super nice and informative. He told me it may take 5 hours or so but I had my car back within 3 hours. More

by Hgillilan1
Recommend Dealer
Yes
Employees Worked With
Zackary Fausto
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Apr 16, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that Zack delivered speedy service! It's our honor to get customers back on the road quickly and efficiently. Please check out our service specials next time you need us!

April 15, 2025

Eric was very helpful and my service was 10/10! Thank you for your great service! More

by Johanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
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Apr 16, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, Johanna. How amazing that Eric's service exceeds the 5-star rating system! He'll be happy to hear this, and if you know anyone else who might benefit from Eric's expertise, please send them our way.

April 15, 2025

Great Great experience overall from beginning to the end of my appointment would definitely recommend serving at this location. More

by jasn9564
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Flores
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Apr 16, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi! We’re delighted that every moment of your appointment exceeded expectations. Thank you for recommending our service, and we hope you'll tell your friends about the great experience you had.

April 15, 2025

You don't really want to know and I don't feel like typing it all out.... More

by Robertrstretch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristian Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, we're sorry that you were disappointed by your recent experience. We would appreciate the opportunity to speak with you directly and see if we can assist. If you're willing, please contact Richard Meneely at richard.meneely@normreeves.com with more information. Thank you. 

April 14, 2025

Very easy check in for my appointment, and the service advisor kept me updated throughout. I also love that they will call you an Uber if it's going to be a while. More

by jlmuhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Totten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Billeaud
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Apr 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the great review! We’re so glad that check-in was a breeze and that our service advisor kept you updated throughout your visit. It’s little touches like the Uber ride that show we care, and we look forward to providing you with another smooth and enjoyable experience next time.

April 14, 2025

I showed up thirty minutes before my scheduled appointment, and there was already a line- a first I have seen. While I was in line, a service advisor quickly checked me in. They also got me a comp More

by NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynne Bledsaw
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Apr 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi, thanks for taking the time to share your experience with us. We’re pleased our team could check you in promptly and arrange a complimentary Uber, although we’re sorry the service work didn’t fully meet your expectations regarding the TPMS light. Your feedback is invaluable, and please reach out to us directly if there's anything else you'd like to share or discuss.

April 14, 2025

Ray was super helpful throughout the process and answered every question we had with honesty! More

by sandovaljennifer338
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
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Apr 15, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey there! We really appreciate your kind words about Ray—he truly goes the extra mile to ensure every question is answered honestly. Your feedback highlights the friendly and transparent service we strive to deliver. We look forward to welcoming you back whenever you're in the market for your next Honda!

April 13, 2025

It was great having my service at HRHills great job guys keep the good work y’all get 5stars More

by Melvin Raphel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey Melvin, thank you for the glowing review and those 5 stars! We’re excited to hear that your service experience was nothing short of great. Keep an eye out for our next special offers—we can’t wait to serve you again!

April 13, 2025

Usually top notch. Just like anywhere else they occasionally have a hiccup…but try to do their best to make up for it! More

by mbrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your honest feedback! We’re glad that our team typically delivers top-notch service and are here if you have any other comments you'd like to share. We’re committed to continually listening to our customers and truly appreciate you sticking with us through it all.

April 12, 2025

Reeves Honda I find to be the best dealership I feel they are very knowledgeable, courteous as well. Mr Crean has been my personal serviceman since April 2024, 1st visit! I moved from Lafayette La. Community More

by lizgrogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elv parts dept verrry helpful!!
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Apr 14, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much! We’re delighted that you feel right at home with our knowledgeable and courteous team. Your continued trust, especially after your move, speaks volumes about our commitment to personalized care.

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