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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,268 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,268 reviews

January 12, 2025

Tommy Litmixay was very friendly and courteous however I also had the tires rotated but wasn’t informed that the charge didn’t include balancing which I thought was very odd. I’ve never had tires rotated bu More

by Toprf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Litmixay
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Jan 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the heads up about your service concerns regarding the tire rotation you recently had. To discuss your tire service in more detail, please contact our service department. Thank you, and we hope to hear from you soon!

January 12, 2025

I feel disappointed and have started to lose trust in you. Your actions come across as dishonest. More

by visinigirineeraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yvette Garza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We'd like to learn more about your experience in purchasing a new Honda. That way, we can see where we could improve our services. Thanks so much, and we hope to hear from you soon.

January 11, 2025

Good clean. wonderful great good customer service.like that they have free coffee and food More

by Hickre16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Snacks and refreshments are on us! We're glad that you could take advantage of these perks. Remember that your service can be that much sweeter when you consider our service specials. Thanks so much, and we're here to serve you!

January 11, 2025

Norm Reeves has created a no drama model. Ali Qurbani and Anthony Hall worked together to create a good deal for me. And I love my new Honda Pilot TrailSport! More

by paulwamble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Qurbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda Pilot TrailSport, Paul! We're thrilled that Ali and Anthony could make the experience such a rewarding one. We hope you're out enjoying all the trips you're taking in your new SUV. Please let us know if you could use some accessories in the future. Thank you!

January 11, 2025

I had a very good experience as i usually always do. Tommy's customer service was A plus; he was very patient and professional. He is truly an asset to your organization. More

by Dalemeo212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Litmixay
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Jan 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We give this review an A+! Thanks for your loyalty and the stellar review for Tommy. To make the most of your service visit, review our service specials. See you next time!

January 11, 2025

Very Courteous and friendly. Always Kept me updated on the status of my vehicle through text messages. More

by Dave.Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Beevers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're so pleased to read your review, Dave! We're happy that our service staff gives you regular updates when you bring your vehicle in for service. Remember that, if you're in a rush, we can accommodate you with Express Service. Thanks for letting us know!

January 11, 2025

Michael Wright took excellent care of both my car and me. Thank him for me. More

by John-Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We will have to let Michael know about your satisfaction with the service visit you had for your Honda, John! If you need service in the future, you can schedule an appointment online, and you can request Michael. Thank you!

January 10, 2025

My guy who helped me was great. Gave me constant updates and didn’t make me get repairs that were not needed More

by Scottieboy.Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward was amazing
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Jan 10, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's the kind of service we like to provide to customers like you, Scott! Regular updates will ensure you know the status of your Honda. Thanks so much, and remember that we always provide service specials. Make sure to take a look!

January 10, 2025

Norm Reeves dealer employees works just fine as others. No different, I would expect more enthusiasm with customers like me More

by dkjguyen78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalynn’s Bledsaw
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Jan 10, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your feedback is valuable to us, and we will bring that enthusiasm back to our service department! Thanks for letting us know, and we hope to supply you with a five-star experience next time. See you soon!

January 10, 2025

This was my second time using Norm Reeves Honda NRH and it could’ve been better. I had to dispute a fee that was not explained to me, got my car back and none of the panels were placed back. Car wasn’t vac More

by Ggrant8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynne
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Jan 10, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you returning to our dealership for a second visit, Grant! Thanks for the heads-up about the issues you encountered, which will help us to make changes to our service and provide you with a five-star experience. We hope to see you again for your third service visit!

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