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Norm Reeves Honda Superstore - Huntington - Service Center
Huntington Beach, CA
961 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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961 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center
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November 03, 2023
I like their service and accuracy on what is performed on my vehicles. I am very satisfied with this dealer my vehicles. I am very satisfied with this dealer More
by Dorasebastian
Verified CustomerEmployees Worked With
November 03, 2023
Tony is very kind and knowledgeable. I left a message hoping he can assist me with my alternator issues. Within 20 minutes he called back letting me know he ordered one and he can have m I left a message hoping he can assist me with my alternator issues. Within 20 minutes he called back letting me know he ordered one and he can have my car taken care of the very next day. He’s the reason why I keep coming back to Honda! More
by Sarah K
Employees Worked With
November 03, 2023
John is always great. The service manager is great also. Service is usually fast and if you need a ride they will shuttle you. The service manager is great also. Service is usually fast and if you need a ride they will shuttle you. More
by Jason D.
September 13, 2023
Bruh, these guys don’t know a dang thing about customer service and lost a lifelong Honda family with their bumbling processes. We brought our CRV in for service. They told us that it needed a specific service and lost a lifelong Honda family with their bumbling processes. We brought our CRV in for service. They told us that it needed a specific part and was unsafe to drive without it. They told us that there was no way to give us a date estimate for the part to come in. A literal month goes by, and we never were provided even one update. We decided to call in and ask them to make us an offer on the car (which is in great condition otherwise and has been serviced by them for 5 years) - we need a car for the family and would like to remain in Honda. They lowball us 3K below Carmax offer. Goodbye Honda- we took car to another dealer(not a Honda) and they gave us 5k more than what this actual honda dealer offered… More
by Tremortime
March 17, 2022
The service is great! John Le was great! Provided detailed service. Very knowledgable and knows how to solve all my questions. I would highly recommend him to any of my fr John Le was great! Provided detailed service. Very knowledgable and knows how to solve all my questions. I would highly recommend him to any of my friends and family. More
by louisxlau
Employees Worked With
John Le
May 12, 2021
John Le was helping me with my car services for oil change, AC fix and tires. He's very friendly and helpful. 10 out of 10. I recommend this place, specially John change, AC fix and tires. He's very friendly and helpful. 10 out of 10. I recommend this place, specially John More
by bunmeo1997an
Employees Worked With
John Le
March 25, 2021
Service was courteous and efficient. Person helping with service was knowledgeable and friendly. Got my vehicle back in a reasonable amount of time. Overall great first time service experience. service was knowledgeable and friendly. Got my vehicle back in a reasonable amount of time. Overall great first time service experience. More
by jp
Employees Worked With
Colleen Delbonifro
November 17, 2020
I have been a satisfied customer with Norm Reeves for several years. I have complete confidence with the Sales and Service. Would not consider another Dealer several years. I have complete confidence with the Sales and Service. Would not consider another Dealer More
by jmartin18
Employees Worked With
Benito
October 04, 2020
Trunk on Brand New Civic Would not Latch shut. John Le advised order part be here 2 days he would call me. 8 days no call I called e times no part Its all about Selling Cars Here And to ask for all stars advised order part be here 2 days he would call me. 8 days no call I called e times no part Its all about Selling Cars Here And to ask for all stars when doing survey on service dept More
by brodhod
Employees Worked With
John Le
September 01, 2020
I went to Norm Reeves Honda on Saturday 8-29-2020 to buy a new vehicle. Mike MOMO assist me with the process. Thank you Mike for your patience and your help. a new vehicle. Mike MOMO assist me with the process. Thank you Mike for your patience and your help. More
by van_connie
Employees Worked With
Mike MOMO
