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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,495 Reviews

1,495 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 17, 2023

I've had an excellent experience with the dealership. They have been excellent. I have had the best experience! I love it! More

by Kvnrgt
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your glowing review! We're thrilled to hear about your excellent experience and appreciate your kind words. Drive on and enjoy your new ride!

December 17, 2023

They didn't measure break pad for maintenance? And told me come back next time maintenance and it will b the time to do rear pad.and I felt two wks after.break pads gotta change.otherwise more mon More

by Jennayang819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benito Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Jenna, I appreciate your feedback and apologize for any inconvenience. Our team will certainly review our communication process to ensure better transparency about past services during future visits. If you have further concerns, please reach out to me at 714-861-4200. Thank you. -Paul Conant.

December 17, 2023

Viviana was very helpful. She took control of everything I needed and got it done quickly. More

by Fromasterjay
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that Viviana provided you with a seamless and efficient experience. We appreciate your business and look forward to assisting you in the future.

December 17, 2023

Easy to make an appointment with Norm Reeves. Even I arrived 30 minutes earlier than my appointment time, all workers were very nice and helpful. Ivette was excellent! I wished I bought my car More

by Yukiecrews
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're delighted to hear that scheduling was convenient, and our team, especially Ivette, provided excellent service. We appreciate your feedback and look forward to assisting you in the future. Safe travels!

December 16, 2023

Good service and professional work. Very happy Will refer to our friends Should offer free car wash. More

by Tomvu61
Recommend Dealer
Yes
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're thrilled to hear you had a great experience. We appreciate your recommendation and will certainly consider your suggestion for free car washes. Drive happy!

December 16, 2023

Alex was polite and called me when my car was ready. They performed a quick fix on my car and did not charge me for it. More

by Carlomania25
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Dear Alex, thank you for your kind words! We're thrilled to hear that you had a positive experience at our dealership. We're always here to help, and we appreciate your trust in our services. Drive safely!

December 16, 2023

The service was fast and the gentleman who helped me was very pleasant. All my questions were answered. More

by Rbarron057
Recommend Dealer
Yes
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team provided fast service, and we appreciate your kind words about our knowledgeable staff. We look forward to serving you again in the future. Safe travels!

December 16, 2023

Fast service. I don't need to wait for so long. They have fast service. The waiting area and restroom are clean. There is also a complimentary coffee and tea which More

by Joweh Z.
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Dec 16, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the positive feedback! We're delighted to hear that you experienced fast service, a clean environment, and enjoyed our complimentary beverages. We appreciate your kind words and look forward to serving you again in the future. Safe travels!

December 16, 2023

Found the issue to my vehicle and let me know quickly. Also provided a shuttle for me to go home and pick me back up to come back. Much appreciated. More

by Chrisbyerley17
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that we could quickly address the issue with your vehicle and that our shuttle service was convenient for you. We appreciate your trust in our dealership!

December 16, 2023

I felt comfortable watching my favorite soccer team in action on the tv with good coffee in hand. Game ended and the car was ready in less than the promised time. More

by Bormibor
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience! We're thrilled to hear you enjoyed watching the game and that we could exceed your service expectations. We appreciate your trust in our dealership.

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