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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,295 Reviews

1,295 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 14, 2023

Everybody was very professional. And the experience was pleasant. That's all thank you The experience was great these surveys or not. More

by Jestrella1
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Nov 15, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant experience with us. Your feedback means a lot to us!

November 12, 2023

John Le and dealerRater is working very good. .quick ly..careful and happy with customer.. More

by Hieuphan110676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Garcia
November 12, 2023

Thank you for the outstanding customer service provided by Service Advisor John Le on November 7, 2023. Mr. Le also provided timely and helpful advice regarding my Honda CR V and answered all mu queries. More

by Aerizzaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

Great very helpful service . Quick maintenance service. Comfortable relaxed waiting area with lots of vending choices . Also thorough understanding of what was done on my car. I More

by Joxlaj82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

The interior was damaged, sometimes the speakers sound bad like if they were plugged in incorrectly, and the dealer only paid Uber for one way (6 miles to home). Viviana was awesome! More

by Ricardo Gonzalez Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Tony made the experience the most friendly and kind possible he made out visit one of the best More

by Leonhardo33
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
November 11, 2023

Tony Lagos is the best service advisor, he was very helpful and professional. I would totally recommend him to everyone. More

by Leonhardo33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Service advisor John Le provides the best customer service. I will continue to service my vehicle with John and the dealership. More

by Baldanthony1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Received great customer service once again. Appreciate that Benito explains the available options and answers any questions. Never feel like they are trying to up-sell me or talk me into anyth More

by Mkparker4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : I’m sorry his name is escaping me right now, but the man who greets me and checks me in is always professional and keeps the process running smoothly, and I appreciate his good work.
November 11, 2023

Ivette is a top notch professional and extremely knowledgeable and courteous. Excellent customer service and took very good care of me and the car. More

by Nicalec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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