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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,337 Reviews
Call Service Center (800) 306-6472

1,337 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 07, 2023

Always professional Respectful and great customer service. I feel confident that my car is taken care of. More

by Mcblanchard96
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our dealership! We are committed to providing excellent customer service and ensuring your confidence in the care of your vehicle.

December 07, 2023

Super friendly, excellent service, and would return for service Answered all my questions. very knowledgeable and prepared me for what to expect with service More

by Daniel.Oreta2
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our team friendly, knowledgeable, and helpful. We look forward to serving you again for any future automotive needs.

December 07, 2023

Terrible sales and maintenance experiences Waited nearly 3 hours for an oil change. Other people came after me and somehow left before me More

by derrekle
Recommend Dealer
No
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
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Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Derrek, we're sorry to hear that you had a longer than anticipated wait during your oil change. We understand that delays can be frustrating and we will work to improve our efficiency moving forward. To discuss this matter please reach out to me at 714-861-4200. Thank you. -Paul Conant

December 06, 2023

Very helpful and polite and professional He was very helpful. Thank you Thank you alot More

by Celticpatterson
Recommend Dealer
Yes
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Dec 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience. Our team is always here to assist you, and we look forward to serving you again in the future.

December 06, 2023

Benito Torres is Norm Reeves Huntington Beach. He's been my go to person since he first started working there 30 years ago. More

by Mardebmo
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Report | Print
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty, we appreciate your trust in Norm Reeves Huntington Beach and Benito Torres. We're committed to providing exceptional service, and we look forward to serving you for many more years to come.

December 06, 2023

Great service! Very satisfied with the work. I am happy to have Benito as my car advisor. More

by Fcorva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience! We're thrilled to hear that you're satisfied with our service, and we'll be sure to pass along your appreciation to Benito. If you ever have any further automotive needs, feel free to reach out.

December 06, 2023

Service was excellent. Would most definitely recommend this dealer and service advisors to other people. More

by Emaldonado714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience. If you ever need anything in the future, don't hesitate to reach out. Safe travels!

December 06, 2023

I've bought 3 cars from Norm Reeves HB and I would return. Everyone is always really friendly and helpful. More

by Marquezelisa
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Report | Print
Dec 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your continued trust in Norm Reeves HB! We're thrilled to have you as a valued customer and look forward to assisting you with your future automotive needs.

December 06, 2023

Classy, drpendable, respectful, timely, great car care. Thank you for 20 plus years of dependable upkeep on my vehicles. More

by Marymeister
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Report | Print
Dec 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words and loyalty over the past 20 years! We're delighted to have been your choice for car care, and we look forward to serving you with the same class and dependability in the years to come.

December 06, 2023

I have been turning my vehicles over to Norm Reeves Honda for about 20 years. My vehicles have always been maintained well by the mechanics and service mgrs always friendly and professional More

by L.Utsler
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Report | Print
Dec 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your unwavering loyalty over the past 20 years! We're thrilled to have been your trusted choice for vehicle maintenance. Our team is dedicated to providing top-notch service, and we appreciate your kind words about our mechanics and service managers. Look forward to serving you for many more years!

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