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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,289 Reviews

2,289 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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October 03, 2024

Service was great. I have always trusted Honda with my service and car dealership. Peace More

by Dre Day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Atienzo
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It’s fantastic to hear you had a 5-star experience! We’re always happy to help, so feel free to reach out.

October 03, 2024

I like the last one that took care of the service for me . He reported me as what happened and what to expect. More

by sirivan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating made our day! We’re here for you whenever you need us.

October 03, 2024

Your service sucks I took my car to get an oil change and they forgot put the oil cap and it made a mess and when I took it back to get cleaned they left it a mess again from the over spray More

by Jaime
Recommend Dealer
No
Employees Worked With
Javier Peña
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi Jaime, we're saddened to hear about your experience at our service center. We'd like to hear more about your visit at a time that works for you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 03, 2024

Quick and easy. Service was friendly and Thanh was great. Car was delivered earlier than expected More

by Teptep
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh
Oct 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind review! We're here whenever you need us, so don’t hesitate to reach out.

October 03, 2024

It was okay. It was my first time here. The staff was nice and worked fast. Quoted 2 hours and ended up being 3 1/2 hrs which was fine. I was given an update with More

by albertjc997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Santana
Oct 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave your feedback! We hope to see you again and provide 5-star service.

October 03, 2024

It was beneficial and friendly, making purchasing my new vehicle enjoyable. Thank you for your assistance. More

by vonzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave us a 5-star rating! We look forward to serving you again.

October 03, 2024

Good customer service very helpful and nice would recommend family and friends 5five star rate More

by vonnna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star feedback! We’re delighted to have provided a great experience for you. See you again soon!

October 03, 2024

Always amazing service, friendly caring staff great customer service every time, Julie canales is always amazing at her job! More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie canales
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and 5-star rating! We're here for you whenever you need us.

October 03, 2024

satisfied in their service and highly recommended to use honda service in cerritos . Cant wait to come again. More

by jayson_triplettss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your 5-star experience! We hope to assist you again in the future.

October 02, 2024

Ever since my first Honda you guys always maintain and check with my mileage and breaks ...now that I have another one still you guys maintain it and keep it still brand new ...oh my Honda is 2019 the oth More

by lanivioleeds14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to have earned your 5-star rating! Visit us again anytime.

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