Norm Reeves Honda Superstore Cerritos - Service Center
Cerritos, CA
1,975 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center
After leaving the Honda Service in Cerritos I realized that they did not do the tire rotation as was stated in the services. I will be more aware next time before leaving. Everything else, including the s that they did not do the tire rotation as was stated in the services. I will be more aware next time before leaving. Everything else, including the staff were very friendly and helpful. More
I came for an oil change and brake that makes a sound every time I press on the brake, it sounds like wind going into a tunnel. The service adviser, Bryan Salas, told me it is a common sound for the brak every time I press on the brake, it sounds like wind going into a tunnel. The service adviser, Bryan Salas, told me it is a common sound for the brake to make on the CRV. I have driven many different cars, but never have I heard this type of sound from the brakes of other vehicles. If I have known that the CRV’s brake makes this type of sound every time you press the brake pedal and it gets worse the more you drive it, I would not have purchase the CRV. I am disappointed. More
Car salesman Neal was terrible to deal with. Outright lied about simple things and didn't make sure there was gas in the car after being sold to me. Finance guy was really helpful with informati Outright lied about simple things and didn't make sure there was gas in the car after being sold to me. Finance guy was really helpful with information about insurance options. Managers were able to solve my issues, but I shouldn't have had issues to begin with. More
Joseph Vargas was my service writer and was outstanding. The complete experience was fantastic, I was in for an oil change and inspections. I only had to wait 30 minutes and my vehicle was ready with a some The complete experience was fantastic, I was in for an oil change and inspections. I only had to wait 30 minutes and my vehicle was ready with a some suggestions on needed service. I'll be back soon More
Your service attendants should be a little more courteous. Otherwise, the customer experience was good. courteous. Otherwise, the customer experience was good. More