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Norm Reeves Honda Superstore Cerritos - Service Center
Cerritos, CA
1,975 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,975 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center
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September 02, 2023
I've been taking my car serviced at Honda since I bought it back in 2016. Honestly, he's been th best service advisor I've came across. He goes well above his job to make sure my vehicle was properly servic it back in 2016. Honestly, he's been th best service advisor I've came across. He goes well above his job to make sure my vehicle was properly serviced. It has muiple issues that we couldn't figure out right away but he believed me and found the root cause. I am extremely grateful. I can tell he's not just a great employee but a great person too. Thanks Bryan Ortiz. More
by Laura Briseno
Verified CustomerEmployees Worked With
Bryan Ortiz
September 02, 2023
Love this place,Trevor is an outstanding Advisor. ALWAYS goes the extra mile. VERY PLEASED! ALWAYS goes the extra mile. VERY PLEASED! More
by eipolanco89
August 31, 2023
I called to get an oil change, and I got an appointment that same day and right after I got off of work. I needed my brake fluid changed also and new tires which I would have had to go somewhere else but that same day and right after I got off of work. I needed my brake fluid changed also and new tires which I would have had to go somewhere else but they had the tires and they had specials for all three things. I love a deal !! Great people helping you out and getting you back on the road safely .🥰 More
by itsacampos
August 31, 2023
Very professional, very responsive, answered all my questions. Also very polite and cheerful and competent. Car was ready when he said it would be. questions. Also very polite and cheerful and competent. Car was ready when he said it would be. More
by Meko meeks
Employees Worked With
Thanh Sabatier
August 30, 2023
It is a good dealer. But there are some employees that don't know how to deal with clients. Excluding Trevor Rodriguez. But there are some sarcastic employees and other w But there are some employees that don't know how to deal with clients. Excluding Trevor Rodriguez. But there are some sarcastic employees and other with bad tempered. And when answered the phone the person doesn't have the enough skills to deal with client. My experience. More
by fulbiaenxgleton3533111
Employees Worked With
Service & Parts Department. Trevor Rodriguez
August 29, 2023
I asked for tire rotation and it was not included. I didn’t pay for it either but it’s annoying having to leave your car there for hours and they can’t even rotate the tires for me. I didn’t pay for it either but it’s annoying having to leave your car there for hours and they can’t even rotate the tires for me. More
by castro
Employees Worked With
NA
August 29, 2023
Great Dealership. Just be careful with what they say versus what can be done. A 2nd opinion could be necessary Just be careful with what they say versus what can be done. A 2nd opinion could be necessary More
by wen
August 29, 2023
There is enough parts for service and that is good enough to come there always to come there always More
by sh_pouresfandiarii
