
Norm Reeves Honda Superstore Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I went into the dealership with my Aunt on 12/06/2012 and leased a 2012 Civic LX. Jojo was able to answer every question we had and gave us different sinerios as far as payments go. He was very sincere and leased a 2012 Civic LX. Jojo was able to answer every question we had and gave us different sinerios as far as payments go. He was very sincere and wanted us to get the best deal for our situation. Jojo was very empathetic and he has a great sense of humor also. He listened to us and got us exactly what we wanted. I left with a new car and feeling great! I would recomend Jojo to anyone! Thank you, Roxanne Visser More
Me and my husband went to Norm Reeves in Cerritos just to look around and have an idea regarding buying a used car. Jojo Bayas helped us and he answered all the questions we have regarding financing, leasing look around and have an idea regarding buying a used car. Jojo Bayas helped us and he answered all the questions we have regarding financing, leasing etc. The guy was just phenomenal and funny as hell. Make the story short we're glad we went to Norm Reeves and met Jojo, we left the dealership with a brand new car. Thank You Jojo! More
2 great experiences so far at Norm Reeves in Cerritos. My dad and I have both worked with Herb and it's been nothing but great. We purchased 2 vehicles at good prices and received quick, thorough and well in dad and I have both worked with Herb and it's been nothing but great. We purchased 2 vehicles at good prices and received quick, thorough and well informed service. I'll definitely come back to Norm Reeves Cerritos and Herb for my next car. Also, if you're considering a Element - get it! Best car I've had. More
I would like to say thank you to Ben for making my first car buying experience a great one. Not only was he extremely kind and knowledgeable, but patient as well. He took the time explaining all of the diff car buying experience a great one. Not only was he extremely kind and knowledgeable, but patient as well. He took the time explaining all of the different features the Civic had to offer, in order to make sure it was the right car for me. I drove off the lot extremely happy with my purchase and have been sharing my experience at Norm Reeves Honda of Cerritos with all my friends and family. More
good experience overall and purchased two cars from hossain ahamed and now looking for a third car from him soon. great dealership and look forward to going back. hossain ahamed and now looking for a third car from him soon. great dealership and look forward to going back. More
Great experience. Ben was very attentive of my needs and worked hard to meet them. I felt that he could relate to my experience of a student purchasing my first car. He was very patient and made me feel ver worked hard to meet them. I felt that he could relate to my experience of a student purchasing my first car. He was very patient and made me feel very comfortable with the whole process. The entire staff works hard to make the customer feel like a guest. I've since used the service department (routine maintenance) and had equally positive experiences. I whole-heartedly recommend Norm Reeves Honda. More
I was on a mission yesterday to start the investigative process on getting a vehicle to replace my Nissan lease. Armed with exhaustive data on the best small SUV - Honda was my first stop and ended up bei process on getting a vehicle to replace my Nissan lease. Armed with exhaustive data on the best small SUV - Honda was my first stop and ended up being my one and only stop. My plan was to look - sit in the car and test drive. I was convinced that a used vehicle was the only way to go. But Da Da! - a new Honda CRV is sitting in my driveway this morning. The entire process was relatively painless - and certainly not what I expected or had experienced in previous car purchase encounters. My experince with my Norm Reeves team OUTSTANDING! Nick Pin- my salesman - top notch - personable and informative. Patiently and diligently worked with finance and myself to open my mind to forget about the used and go with a one time owner (ME) vehicle. Nick not only explained the important new features but heled me synch my blue tooth (a feature I love. Great follow up also as Nick called me later to advise me to contact him if I needed any question answered or had any concerns. Hector Medina - was instrumental also.. Hector was available during my visit to update me on "next steps" in the buy/finance process. Hector helped me unload all the "stuff" from my Nissan. A very nice and personable gentleman! Even though it's pouring down rain this morning, I am smiling as I look out my kitchen window to see my new CRV sitting in my driveway. More
Kevin Harris and his sales manager were great to work with. We knew exactly what we wanted and the dealership came through for us. The transaction went very smooth throughout the whole process. For a lar with. We knew exactly what we wanted and the dealership came through for us. The transaction went very smooth throughout the whole process. For a large volume dealership, their personal attention was appreciated. We have several dealerships closer to our home, but Norm Reeves in Cerritos made it worth it to travel the extra distance. More
Norm Reeve's Honda needs to rethink some of their business practices. Although we had a great experience with our salesperson, working with the finance department was a whole different story. The mis business practices. Although we had a great experience with our salesperson, working with the finance department was a whole different story. The misrepresentation and manipulation is abominable! Be wary of the slick representations the finance manager makes on the great savings you will receive on your car insurance premium by purchasing their car alarm. We bought a 2012 Honda Civic, which comes standard with a passive anti-theft device - the Immobilizer Theft-Deterrent System. It is an ignition defeat, which already qualifies the car for the anti-theft device discount offered by insurance companies. You will receive $0 savings as a result of purchasing the car alarm, contrary to the 8% - 16% savings the finance manager promotes. The misrepresentation is further compounded by the fact that the finance department promotes anti-theft discounts as a percent savings of your total auto insurance premium, when in actuality anti-theft discounts are only a percent savings of the COMPREHENSIVE portion of your premium. HUGE difference!!! Secondly, the finance manager will try to sell you on the great value of the gap insurance plan they offer at $750 (for 2012 Honda Civic - may be different for other models.) Gap insurance is sold by a number of automobile insurance companies. For example, we found gap insurance for $16/yr as part of our premium through Mercury Insurance on the new Civic we purchased. Realistically, gap insurance will be needed for no more than 3 years on our car. So, we will be paying about $48 instead of being gouged $750. SEVEN HUNDRED FIFTY DOLLARS!!! Ridiculous. There is a way to sell your products and still make a profit, without making misrepresentations and gouging the customer. You end up losing more money in the long run. Word of mouth is the most powerful advertisement for businesses, and you have just lost ours. Due to the experience we had with the finance department, we will not do business again with Norm Reeve's Honda and we will not be recommending this business to family or friends. More
Honda has provided mew with great customer service. I got what I expected and that's quality assurance. Danny Atienza is a great dealer. He helped me get my new 2012 Honda Civic EX :] what I expected and that's quality assurance. Danny Atienza is a great dealer. He helped me get my new 2012 Honda Civic EX :] More