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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,395 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,395 reviews

December 14, 2012

Norm Reeves Honda has been my dealership of choice since I bought my first Honda in 2004 with Kim Kelly. Kim has been and is an excellent person to work with... I am already looking at my next Honda. Thank More

by Sonya Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly
Dec 14, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Norm Reeves. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 14, 2012

Kim kelly was very knowledgeable and professional. She made me comfortable and patiently answered all my questions. I would send my friends and family to her. More

by Justinkiana
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim kelly
Dec 14, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 13, 2012

After researching and searching the internet, we decided to give Norm Reeves Honda a try. We looked at many vehicles, went on many test drives before we decided on our purchase. A salesman named, Tony Dimar More

by CandyNelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership! I am happy to hear that your research led you to Norm Reeves Honda. Tony is an important member of our team and he'll be pleased to learn that you were so impressed by the level of service he provided you with. Please find us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 13, 2012

My overall car-buying experience was amazing. Jackie Bernardino went out of her way to make sure I had everything I needed. She was so hopeful and made me fill so comfortable. She was able to answer all More

by lizyelle
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino
Dec 14, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Norm Reeves Honda experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 12, 2012

Norm Reeves Honda could not have a better salesperson than Dan (Danny) Stonescu. He's friendly, courteous and can make you feel like a million bucks no matter what type of car you are looking to buy. I More

by Tanti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Stonescu
Dec 13, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 11, 2012

It was my first time purchasing a car and Sonny went above and beyond to make my experience extraordinary. I couldn't decide between the two cars I had in mind but Sonny gave me great suggestions and ac More

by xcindiee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Dec 12, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first car purchase! I am delighted to read that Sonny was able to assist you and that he showed you the outstanding customer service we are known for. I am sure you are continuing to enjoy your new vehicle; please don't hesitate to contact us if there is anything else we can do to help. Be sure to check us out on Twitter and Facebook to gain access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 11, 2012

I came To Norm Reeves Honda in Cerritos to browse before making my final decision on what car I wanted. I met the salesperson Lito Bayas who showed me the all new 2013 Accord. I fell in love with the car in More

by Samantha562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Dec 12, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this great review and assign our dealership a perfect score. Congratulations on your 2013 Accord; it really is a wonderful choice. Lito is a valued member of our team and will be pleased to hear that you had such a noteworthy experience. Before your next servicing appointment, find our exclusive specials on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 10, 2012

I want to thank Darrell Pork for answering all my questions that I had. He was very patient and he is not pushy at all. If your looking for a new or used car please ask for Darrell Pork. Also Ryan he More

by Vdede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Your fantastic review was quite a refreshing read! Congratulations on your new Honda; I am sure you are continuing to enjoy it. I am happy that our staff provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Norm Reeves Honda. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 09, 2012

What a great accomplishment for our family to be qualified and be able to get a new Honda, Yeah! From the first moment Samuel(my son)and I Lili parked our vehicle to the minute Mr. Rafael Messen ha More

by lili1592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Rafael Messen, Rafael Messen
Dec 10, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Lili, thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Norm Reeves Honda is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 08, 2012

Our salesperson Jerry Gonzalez is truly easy to work with and he very knowledgeable about the Honda Vehicles. We purchased a 2012 and got a "Great Deal" along with Awesome Financing!!! This is our second H More

by mmhiebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2012 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of Norm Reeves Honda, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Jerry is a valued member of our team and it’s a delight to know that he has helped to proudly represent our dealership throughout your Honda purchases. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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