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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,179 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,179 reviews

December 26, 2014

Great Experience!! I went in looking for a car that would fit my needs and wants and I can say I'm pleased with the purchase! The staff was friendly and very informative More

by Nidia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Wong
December 25, 2014

New car purchase Thanks a lot Sam for the great service you have given me during the purchase of my new Honda. Thanks to Jeff Aoki for a courteous and great service re More

by Adel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni, Jeff Aoki
Dec 29, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Adel, Thanks for this positive review, and congratulations on your new car! We are so pleased that Jeff was able to provide you with such exceptional service. Reviews like yours help us make sure that we're meeting the needs of our customers and we appreciate you taking the time to share this feedback. We hope to see you again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 24, 2014

Buying my 2014 Honda Accord I bought a 2014 Accord in Sept. this is my second Accord buying from Jackie Bernardino, I came back with Jackie because I feel comfortable with her an More

by Margie Boo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino
Dec 29, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Margie, Thank you for sharing this wonderful review of your positive experiences with Jackie! It is important for us to learn from and grow with our guests, and we are proud to hear that your time spent with our team has always been enjoyable. Jackie is dedicated to providing exceptional service and will be pleased to read this feedback. Hope to see you again soon! Happy Holidays, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 24, 2014

An excellent car buying experience Raymond Kwong was extremely patient, knowledgeable, and helpful during my car buying experience. He worked with me in a positive manner to find exact More

by EllenB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Kwong
December 24, 2014

Best deals offerred Gave a great experience to me and my mother. Had all the car facts and information to make sure I was leaving the lot with exactly what I wanted. More

by njv218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Dec 29, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share this feedback! Our number one goal is to ensure a painless and enjoyable purchasing process for each of our customers. I am happy to hear that our team provided this to you and gave you the information needed to make the right decision. Congratulations on your new car! We hope to see you again soon! Happy Holidays, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 20, 2014

Excellent employee at Norm Reeves Honda It'd been a great shopping experience at Norm Reeves Honda Superstore. Mr. Ramin Rezainejad was very helpful and friendly too. He helped us find the More

by Narith Suon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramin Rezainejad
Dec 23, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Narith, Thank you for the awesome feedback! Ramin is an excellent member of our team, and we appreciate all he does for our customers. I am pleased to hear that he provided you with a friendly and accommodating purchase experience, and I hope you are enjoying your new vehicle so far! Please let us know if there is anything else we can help you with. Happy Holidays! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 11, 2014

Friendly salesman Salesman was good and friendly he wasn't pushy or anything I would highly recommend this salesman to anyone. I felt like a family when I purchase the More

by Thoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 15, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this great review! I appreciate your kind words and recommendation. Our top priority is customer service, and I am happy to hear our team showed you this commitment to customer service. We look forward to working with you again! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 11, 2014

Positive and Hassle-free experience! My experience at Norm Reeves Honda was amazing! Javier listened to my needs when showing me the cars on the lot. While being positive and energetic, h More

by jherna10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Llamas
Dec 15, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for this great review! We work hard to create a friendly and professional experience for all of our customers. It is a pleasure to hear that Javier was accommodating and respectful throughout your visit. If you need anything else at all, please come back to see us! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 11, 2014

Awesome!!!! The best dealer Mr. Diego Cruz!!! He made things easy and simple. He provided with a lot of informations and was extremely friendly. I will be sending More

by Mayra Romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
Dec 15, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a wonderful experience. I am happy that Diego was able to assist you and show you his dedication to this goal. Don't hesitate to contact us if there is anything else we can do for you. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

December 10, 2014

Fast and Friendly Sam was very helpful and friendly. He made my 2nd visit/purchase with Honda another great one. I was also very pleased with Edwin Gonzales in th More

by FMazzotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Gonzales, Sam Alhafni
Dec 15, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us, Frank. We are dedicated to delivering detail-oriented, honest and professional customer service to each and every guest. I’m happy to hear that Sam and Edwin were able to make your second Honda purchase go so smoothly. We look forward to working with you again, as well as with anyone you send our way! In the meantime, please stay in touch with us on Facebook and Twitter. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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