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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,093 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,093 reviews

October 07, 2012

Herb Ratcliff was absolutely AWESOME!! We were referred to him by another great Honda salesman, Tom Simons. We purchased our daughter's first car and Herb was curteous, knowledgeable, respectful but most More

by silverbu13t1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2012 -

Norm Reeves Honda Superstore Cerritos responded

It was a delight to read about your experience with us! I am happy to know that we were able to make the purchase of your daughter's first car memorable. Herb and Avery are valued members of our dealership and it's great to know that they both provided you with hassle-free and well-informed service. We look forward to seeing you soon for your 2013 Honda Accord purchase! Check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

October 05, 2012

I was very impressed with the service I received from Jose Magana. He was so pleasant to work with. He showed me all the cars in my price range and not once did he try to sway or change my mind on any up More

by patti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 07, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Accord! I am happy to hear you are enjoying your purchase. At Norm Reeves Honda, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Jose was able to show you dedicated and personalized service. Ziggy will also be pleased to know that he was able to impress you. We are committed to helping each customer get behind the wheel of a Honda that accommodates their lifestyle and includes all the features that makes it their dream vehicle. Remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

October 04, 2012

I would love to recognize Jorge Ruiz for being very patient with me on my CR-V purchase. I spent a couple weeks going back n forth researching the vehicle and when i arrived each time he greeted me wit More

by LiraFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Oct 05, 2012 -

Norm Reeves Honda Superstore Cerritos responded

It's great to hear that we have earned your trust and repeat business! At Norm Reeves Honda, we want to help every one of our guests fall in love with the perfect vehicle to accommodate their needs. I am happy to hear that Jorge provided you with the personalized and well-informed service our dealership is known for. We look forward to working with you in the future. Check us out on Twitter and Facebook for access to the exciting specials we offer just for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

October 02, 2012

Norm Reeves Honda in Cerritos was fantastic! Customer service was attentive and helpful. I worked with Kevin Harris who helped me get the best deal possible! I was confused about trading in my Pilot for More

by noelle90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 03, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Norm Reeves Honda, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 30, 2012

I had a great experience with Nate Taylor & Kevin Harris at Norm Reeves Cerritos Honda. They worked with me to find a car and monthly payment that fit my budget and went above and beyond to make me h More

by True2lablue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! At Norm Reeves Honda, we want each of our guests to drive off our lot in the car of their dreams with the confidence that they chose the right dealership. I am glad to hear that Taylor and Kevin were able to go above and beyond your expectations. Be sure to find us on Twitter and Facebook for our latest coupons and exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 29, 2012

A very good experience at Norm Reeves Honda. Jose Sanchez was very helpful. He took the time guiding me select the best car for me. I am very selective and when i couldn't decide on the inventory they had on More

by FreddyMar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Welcome to the Honda family! Thank you for writing this great review. Jose is an important member of the Norm Reeves Honda team and it is encouraging to know that he was able to exceed your expectations. Before your next visit, check us out on Facebook and Twitter for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 29, 2012

I went to buy a car at this dealership and my salesperson was Roberto Arteaga. The price we paid for was just perfect.He was very educational about the car. I had a great experience and he was very patient. More

by michaelgman2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2012 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of Norm Reeves Honda, I would like to thank you for this outstanding review. We work very hard to maintain a hassle-free and knowledgeable atmosphere and it's great to know that Roberto was able to provide you with a memorable experience. We'd love to work with you again; feel free to call or stop by if there is anything else we can do for you. Follow us on Facebook and Twitter for our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 28, 2012

I went to Norm Reeves Honda to look at cars only. I spoke to Rafael and he was able to get me into a 2012 Honda Accord. He really worked hard in getting me the best price ever! I Love my car!! Im so ha More

by ccramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Sep 29, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this incredible feedback and 5-star rating! It pleases me to hear that Rafael impressed you and was able to get you into the perfect car. We look forward to working with you, your family, and your friends in the future. Be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 27, 2012

Came to the dealership with my friend just to look not thinking we were going to buy a car but couldn't pass the deal that Jose Magana gave us. Thank you for you help and deal we are very happy with our u More

by anniebaltazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 29, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Civic S! It's wonderful to hear that you are happy with your purchase and that Jose was able to exceed your expectations. We would appreciate the opportunity to work with you in the future; call or stop in if there is anything else we can do for you. Find us on Facebook and Twitter for access to our exclusive coupons! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 25, 2012

i just want to share my buying experience at Norm Reeves Honda . My salesperson Darrell was excellent and patient helping me with wants and need to make sure I selected the right car . I love my new 2012 CR More

by wplaza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 26, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with our dealership! When our customers drive off our lot with big smiles on their faces, it leaves our staff grinning as well. Darrell is a very important member of the Norm Reeves Honda team and it's wonderful to hear that he was able to exceed your expectations. We would love to work with you again; be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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