Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,398 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,398 reviews

August 30, 2013

Jaime was really helpful. He didn't seem to try to be forcing a car onto us. He gave us various options and helped us find the car that was right for us. I would definitely recommend him to anyone going More

by jrod1192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on the purchase of your new vehicle! Jaime is an excellent employee and we are proud of the level of service he provides to his customers. We appreciate your business and your recommendation and we hope to get the opportunity to work with you again in the future! Don't miss out on the great specials we're offering on Facebook and Twitter. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 30, 2013

After leaving several dealerships frustrated, it was such a nice surprise to walk in to Norm Reeves Honda and feel like I was an appreciated customer! My sales rep Tony was helpful, friendly, and wonderful w More

by tinam75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this wonderful review! It is great to know that our customer service surpasses that of our competitors, and we couldn't be happier to know that you enjoyed purchasing a vehicle with our team. We are honored to have earned a new customer, and we look forward to exceeding your expectations next time you work with us. Stay in touch with us on Facebook and Twitter, we're always posting awesome service specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 29, 2013

The purchase was very smooth and uneventful which is good. Other dealerships swarm you with sale people and the whole event is confusing. Lito kept things moving along and everyone was patient in explai More

by screenweenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Aug 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words and fantastic star rating are much appreciated! Thank you for taking the time to share your feedback. Congratulations on your new purchase; Lito will be delighted to know that he was able to impress you. We look forward to seeing you for your next servicing appointment; remember to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 29, 2013

I was in need of a new car after my old one broke down, so a friend recommended what they did, check online with Norm Reeves, and get a quote via email. By the time I went down to the dealership, they had More

by kimlarry555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Aug 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this spectacular review! Congratulations on your new car; it's encouraging to know that you found our sales staff to be helpful, both in person and via email. Ted is a valued member of our team and will be pleased to learn that he provided you with a memorable experience. We look forward to working with you for your next servicing appointment! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 26, 2013

Bought 2 cars from here so far. They are down to match any offer out there in my experience. The car was missing floor mats but I was able to spot it right before I drove it off and tell the sales guy. More

by saaampark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Aug 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. I am sorry to hear that you were missing some items in the last vehicle you purchased from us. We would like to correct the issue with the missing DVD remote-- please contact me at your earliest convenience so we can get you set up with one. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 24, 2013

Kevin was a very good salesperson to deal with. He didn't cut corners, and was very consistent in his communication. He also adapted well from dealing with me in person, to working with me via e-mail. More

by divinitysdemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 24, 2013

Brian Chen was extremely friendly and easy to work with from the beginning of our experience at this Honda dealership. He presented several options and recommendations for what we were looking for without More

by omiyukio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Aug 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What an enjoyable review to read! It is reassuring to know that Brian provided you with a hassle-free and welcoming shopping experience. Norm Reeves Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 24, 2013

Fast, fair, efficient...would recommend Rafael Messen to anyone. Came into the dealership to purchase a pre-owned ended up driving out in a new 2013 Accord. More

by andy16435
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael, Rafael Messen
Aug 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new Accord! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Rafael is an asset to Norm Reeves Honda and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 24, 2013

We just got our 2nd civic in our family from Greg Buysman. We were treated so well on our first purchase, we returned for a second car for our daughter. This last experience was even fun. Greg mad More

by Michzar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murat Turaki , Greg Buysman
Aug 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your second experience with Norm Reeves Honda. Congratulations on your new Civic! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Greg was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 23, 2013

Decided to stop by and see what was new, didn't think I'd be buying two cars, thanks to Kevin Hernandez, and Mr. Abe Valdez, me and my wife and family are more then happy with both of our vehicles. Kevin More

by Jesus562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us! I am happy to hear that Kevin and Abe were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

...
957
...