
Norm Reeves Honda Superstore Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Susanna Yim stood out from 4 other honda dealers we looked at. She wasn't pushy and seemed to care about us..not the sale... Nice to know there are people like Susanna working at Norm Reeves. We dro looked at. She wasn't pushy and seemed to care about us..not the sale... Nice to know there are people like Susanna working at Norm Reeves. We drove out to cerritos 2 times (60 miles round trip)...worth the drive!!! More
The reason for buying our vehicle from a dealer is so we can have a peace of mind that the car is in an excellent working condition and all functions are operating appropriately. But in our case, on the ver can have a peace of mind that the car is in an excellent working condition and all functions are operating appropriately. But in our case, on the very next day of buying the vehicle - various notifications like 'Check Air Bag System', 'Check Engine Oil' and 'Service Overdue' all came on. At first it was upsetting. We have been verbally assured that the dealer will take the responsibility of getting everything fixed at no expense out of our pocket. We are hoping this is resolved efficiently and in a timely manner; otherwise we will be sure to take the advantage of their 5 days return policy. More
Nick Pin was very helpful, professional and friendly. He is not pushy at all and takes his time on answering all my questions. I decided on the Civic EX which was not in our plan .Howerver,it was comfortab is not pushy at all and takes his time on answering all my questions. I decided on the Civic EX which was not in our plan .Howerver,it was comfortable on my decision based on working with Nick. Many thanks to Norman Reeves and Nick Pin for making this an easy and process. Sincerely, Man Vo More
We recently bought our car in Norm Reeves and was a grate experience. Thank you Eduard Radulescu for helping us purchase our new Honda, very helpfull, knowledgeable and very professional. Anyone looking to experience. Thank you Eduard Radulescu for helping us purchase our new Honda, very helpfull, knowledgeable and very professional. Anyone looking to buy a car and wants a no pressure but informed experience, Eduard is the guy to ask for. Highly recommended to everyone. Thank you Norm Reeves. More
1/15/13 Terry Benn from Customer Service instructed us 1/15/13 Terry Benn from Customer Service instructed us to return to the dealership to get the anti-theft security system removed. We received a refu 1/15/13 Terry Benn from Customer Service instructed us to return to the dealership to get the anti-theft security system removed. We received a refund a few days afterwards. 12/29/12 Do not go to this Honda dealership. Especially do not trust Avery Richey, the finance manager. He added an item to our contract that we didn't agree to. When we were dealing with the sales man, Ishan, he gave us the price of the vehicle (out the door). We had a check on hand from our bank, but it was short, so we called our bank to send us a new check in the amount that Ishan gave us. We then headed to the Finance Department, and Avery started offering us an anti-theft security system and extended warranty. We NEVER said yes to any of these offers. He tried to get us to finance with Honda, but we said we're keeping our financing with our bank. We had to sign papers as if we were financing with Honda, since were are doing an option contract (we are still waiting for the new check from the bank). A few days later we received our check from the bank, so we took it to Honda, and it was short. We then realized that even though we DID NOT say yes to any of the offers Avery mentioned, he still added the anti-theft security system. We told Sal, one of the other finance guys, to just remove the security system because we never wanted it in the first place. And of course he said they can't do that. All they did was add some computer chip to the car and they can't remove it? Full of crap!!!!! Never ever coming back to this Honda again. More
Extremely nice experience buying my accord at Norm reeves honda, Susanna was very helpful and efficient at taking care of everything, the price quoted online was the price offered. honda, Susanna was very helpful and efficient at taking care of everything, the price quoted online was the price offered. More
Just got our new Honda pilot from there lease retention manager ramzi Maymoun, was an exceptional buying experanice, my lease was up on My Honda odyssey and ramzi made it very easy to get in too the pilo manager ramzi Maymoun, was an exceptional buying experanice, my lease was up on My Honda odyssey and ramzi made it very easy to get in too the pilot. Thank you ramzi and nor reeves Honda More
My wife and I were looking for an SUV. Honda Pilot and Toyota Highlander were perfect fit for our needs so I emailed many, many Honda and Toyota dealerships in our area asking info about leasing (Drive of Toyota Highlander were perfect fit for our needs so I emailed many, many Honda and Toyota dealerships in our area asking info about leasing (Drive off amount, monthly payment, Cap Cost, etc.). I also found dealerrater.com and saw other's review about Norm Reeves Honda and decided to contact Linda Ly by email since I was out of country. I am telling you...ONLY Linda from Norm Reeves gave me actual numbers. One toyota dealer gave me their discount and Purchasing price but not about leasing. That was it. I got no pricing info or no reply. And I am telling you again, Norm Reeves Deal is a Good one. They are a volume dealer. You will understand once you visit there. I can easily assume they sell a lot for less dollars. End result? one-stop shopping to Linda and So happy with my 2013 Pilot. Oh, I have to memtion Robert Barbee in financing dept. He's a great guy, too. Very informative, No pressure and Very professional. More
i recommend this dealershir to other freinds and describ to them about sevices and price and customer service.they working hard and fast. i am satisfied with this dealship. to them about sevices and price and customer service.they working hard and fast. i am satisfied with this dealship. More
We have purchased three cars now from Tom and Lore Simons (2011 CRZ, 2012 Crosstour and 2012 Civic Coupe) in the past year and a half. They are incredible people...kind, friendly, patient, thorough, and ver (2011 CRZ, 2012 Crosstour and 2012 Civic Coupe) in the past year and a half. They are incredible people...kind, friendly, patient, thorough, and very detailed. They never rush us, they present all possible options to us so that we can make an informed decision, and they have been in the industry a very long time which makes their knowledge unprecedented in this competitive car sales business. In all honesty and sincerety, we would not consider going anywhere else to get our cars except from Tom and Lore. We get the best deal, the best financing, the best sales personnel from Norm Reeves Honda through Tom and Lore...there is no reason for us to waste time looking for a better deal elsewhere when Tom and Lore already have it for us! Our finance manager Rich Fisler was also knowledgeable and professional, and we had a lot of paperwork to sign on this last deal. Like Tom and Lore, he was efficient, smart and super helpful. We love Norm Reeves Honda! Thank you Tom and Lore!! More