Norm Reeves Honda Superstore Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Awful - but we had little choice. Honda dealers in general have their issues but Norm Reeves Honda goes out of its way to set the bar as low as possible and still have people actually Honda dealers in general have their issues but Norm Reeves Honda goes out of its way to set the bar as low as possible and still have people actually buy cars. My wife and I entered their lot at 3 PM on a Saturday, already knowing what we going to buy and how much we were going to pay (from a previous visit) but we did not leave with the car until 10 PM – 7 hours just to get the car and paperwork together! We spent 3 hours just waiting to see the finance officer and complete the sales transaction alone. It took our salesman over an hour just to locate the missing owner’s manual. Their inventory records were so fouled up so it took an additional hour to locate the vehicle we wished to purchase in the inventory. These are just the high points in mostly negative experience. There was one positive during the day however. The second salesperson we dealt with, and actually purchased the car from, Plato Zorzy, was both courteous and immediately responsive to our requests and queries – I give him very high marks. In short, if any other Honda dealer in the greater LA area had the car we wished to purchase available, a CR-V Touring with AWD, we would have walked away from Norm Reeves. More
Good experience GREAT SERVICE they really help me get a good deal on my honda. Jerry was wonderful and helped me a lot I'd totally reccomend this place for anyone Wh GREAT SERVICE they really help me get a good deal on my honda. Jerry was wonderful and helped me a lot I'd totally reccomend this place for anyone Who's looking for a honda. it was a good experience. More
Scientific Approach / Customer Oriented Business Model New and highly improved way of doing business. Darrell Pork caught my attention right away, not by the price, but the mode of communication he wanted New and highly improved way of doing business. Darrell Pork caught my attention right away, not by the price, but the mode of communication he wanted me to choose in doing business with him. E-mail works best for me. I exchanged quite a few emails with him and his response was prompt, clear and to the point. This approach I did not see in other dealers. For me he was the representative and reflection of his dealership. I was confident, rest of the process at the site will reflect him, and it did latter on. That level of confidence earned him my business before I got to the lot. At the lot, as I expected, everything was clear, prompt, upfront, no surprises, no haggle, responsive, friendly , relaxed, honest, comfortable and professional, unlike other places with old fashioned business model, underestimating customers, nonsense and twisted talk, just insisting to come and drive their car, creating more confusion, more haggle, more hassle, and waste of time; try to increamantly squeeze money from customers pocket from entering the lot to signing the contract. Sure enough this place has earned No. 1. I definitely recommend Norm Reeves at Cerritos to other people, my friends and relatives. Nas Malik More
Swift transition into a great ride! Purchasing a car with this dealership was such a painless process, I believe I've waited longer for my food in restaurants. Jeff Aoki was efficient, p Purchasing a car with this dealership was such a painless process, I believe I've waited longer for my food in restaurants. Jeff Aoki was efficient, professional, and very personable throughout the sale, and I highly recommend his service if you're interested in purchasing a Honda or even curious about the different models. Thank you for my Honda! More
Fast and easy deal I was helped by Lito Bayas. I like how this person who assisted me in buying my new car was nice and approachable. he made my buying experience fun an I was helped by Lito Bayas. I like how this person who assisted me in buying my new car was nice and approachable. he made my buying experience fun and exciting. He was also very patient to await our decision. I would definitely refer Norm Reeves Honda Superstore Cerritos to anyone who is planning on buying a new car. More
Much better than expected I haven't bought a new car in a very long time like more than 30 years. I didn't know what to expect but was feeling that it was going to be a long ha I haven't bought a new car in a very long time like more than 30 years. I didn't know what to expect but was feeling that it was going to be a long hassle. Steven Schwartz was my sales person and after we met I liked him right off the bat. He had already prepared the two cars for me to choose from so it was simple to jump in for a test ride. Save for the fact that there is so much paperwork involved in buying a car the whole process went smoothly and was finished within a couple of hours. I am very pleased with my purchase and rate it the best I have every had in buying a car. Steven was very knowledgeable and any questions I had were promptly answered with great follow-up. Thank you Steven!! More
Excellent, fast, and easy service! Danny Atienza helped me purchase my very first car, brand new. Usually buying a car can be such a hassle and a long process, but Danny was very nice, Danny Atienza helped me purchase my very first car, brand new. Usually buying a car can be such a hassle and a long process, but Danny was very nice, knowledgeable, and quick with his services, making it such an easy process for me. I am definitely recommending everyone to come to Norm Reeves Honda SuperStore in Cerritos for their excellent customer services and great pricing! More
awesome It was my first time ever getting a car from a dealer. I thought it waz going to be complicated but jose ..made it very,easy and understandable .. wel It was my first time ever getting a car from a dealer. I thought it waz going to be complicated but jose ..made it very,easy and understandable .. well apreciated ..thansk for making it happen ... now I'm happy with my Honda Civic 2015 ... More
Ramon Cano Salesman of the year!!!! very attentive, treated my son like he was his,,,gave us detail thru out the entire process...amazing the length he went to d Salesman of the year!!!! very attentive, treated my son like he was his,,,gave us detail thru out the entire process...amazing the length he went to discuss and make us feel like family More
Great experience Jennifer Viveros was a great help for me and made my car buying experience very easy and pleasant. She answered all my questions, gave great suggestio Jennifer Viveros was a great help for me and made my car buying experience very easy and pleasant. She answered all my questions, gave great suggestions in choosing the car features. She is very professional, knowledgeable and pleasant to deal with. I would recommend her to my family and friends. Thanks so much, Jenny! More













