Norm Reeves Honda Superstore Cerritos

I just had a wonderful experience; I bought a new car at an auto dealership. In over 50 years of purchasing vehicles from auto dealerships, up until this week, I never thought that I would put those two sta an auto dealership. In over 50 years of purchasing vehicles from auto dealerships, up until this week, I never thought that I would put those two statements into one sentence. This past Monday, my first-time visit to Norm Reeves Honda in Cerritos CA, I finalized the purchase of a 2012 Honda Odyssey Touring Elite mini-van for my daughter and son-in-law with the assistance of sales person Rich Fisler, with whom my daughter had been in email contact. Not only was the out-the-door vehicle price Rich arranged truly exceptional, so was his service and manner. Based upon my past encounters with sales and support personal at other auto dealerships, I have learned to always be on my guard waiting for the here-it-comes moment. At Norm Reeves Honda, it never came. The whole car buying process handled by Rich from start to finish, including working with Finance Manager, Frank Wong, was painless, transparent and actually pleasurable. After we finished the paperwork and paid for the mini-van, Rich was waiting to answer any last minute questions and to help my daughter and her husband adjust some of the Odyssey's various settings as well as pair it with their cell phones. As we prepared to drive home, Rich reminded us that we had his mobile number should we need to contact him in the future for any reason. My experience at Norm Reeves Honda in Cerritos CA is now my gold standard by which all my future vehicle purchases from auto dealerships will be judged. More

I went to Norm Reeves Honda in Cerritos on 1/2/12. The salesmen were all very nice and helpful. As I was searching for a vehicle, I ran into a customer who bought a car from Herb Ratcliff and she expresse salesmen were all very nice and helpful. As I was searching for a vehicle, I ran into a customer who bought a car from Herb Ratcliff and she expressed her experience with Herb Ratcliff was great. So, I requested for Herb to assist me in finding a car. Herb Ratcliff was very informative and helpful. He help me find a great car and I will refer Norm Reeves Honda and Herb Ratcliff to everyone I know. More

tom and lore simons were very professional during my entire buying process of my new honda odessey minivan! top notch dealer with the best prices i could find anywhere. michael choi was also a great hel entire buying process of my new honda odessey minivan! top notch dealer with the best prices i could find anywhere. michael choi was also a great help with financing my purchase. no need to look anywhere else folks, norm reeves honda is the only place to buy your next honda! More

George Habib helped our family out, greatly. He wasn't pushy like previous car dealers we've ran into. Also with a great attitude and quick pace, he made sure to give us 100% customer satisfaction! We wer pushy like previous car dealers we've ran into. Also with a great attitude and quick pace, he made sure to give us 100% customer satisfaction! We were out of the place with the new car in no more than 1 hour. That day, the company was short by 2 workers to help with the finances. Timing was still great! More

Jude is a good salesperson ived ever talked. Just like he treated you as a friend, comfortable to deal with and as a buyer he will give you a nice deal u cant resist :-).... I recommend him to other buyers. treated you as a friend, comfortable to deal with and as a buyer he will give you a nice deal u cant resist :-).... I recommend him to other buyers. Look fo mr. Jude a friendly guy from NRH. More

My experience at Norm Reeves Honda was sooo awesome! I got my first car Monday December 26, 2011 a 2012 Honda Civic Coupe "CHERRY RED"..... Rafael Massen was one of if not the best salesman that ive met y got my first car Monday December 26, 2011 a 2012 Honda Civic Coupe "CHERRY RED"..... Rafael Massen was one of if not the best salesman that ive met yet. He kept me confident, and he really gave me encouragement! He was not at all Pushy and he made sense and was consistent through the whole sale. Even when I got a lil discouraged he told me to put a smile on my face! :) The fact that he believed in God, and prayed for me and my experience, only hoping to help me was the BEST PART of it all! I really do appreciate him, and I am blessed for my new car....Its sooo me! Thank you everyone, Frank Wong my financial manager, and Salesman Rafael Massen...I tip my hat to you both for the wonderful experience! More

One of the best car buying experience we have ever experienced, by far. Would recommend Norm Reeves to any one interested in ourchasing a Honda. experienced, by far. Would recommend Norm Reeves to any one interested in ourchasing a Honda. More

Thank you Lito and Norm Reeves Honda for providing me with such great service, Lito was very informative about picking the perfect car for me and didnt seem to be pushy at all. His knowledge about each c with such great service, Lito was very informative about picking the perfect car for me and didnt seem to be pushy at all. His knowledge about each car and what they can offer me came very much in handy when I picked my 2011 CRV in black. Lito changed the way I feel about car dealerships and I can honestly say I will recommend Lito and Norm Reeves Honda to anyone looking to get into a new car. Thank you again. More

Linda was just wonderful!! She is not pushy at all and takes her time answering all your questions. Very professional!! I had a very good experience when buying my car and any time I stop in to ask ques takes her time answering all your questions. Very professional!! I had a very good experience when buying my car and any time I stop in to ask questions More

Rich was very friendly and low key which made us feel at ease from the start. He showed us anything we wanted to see and made sure we knew what was going on throughout the many steps that come in buying a ease from the start. He showed us anything we wanted to see and made sure we knew what was going on throughout the many steps that come in buying a car. Avery in finance was very nice and got all the paperwork prepared in a very quick manner. He was not pushy when it came to the "extras" that are always offered (and what I expected). When I said, "No, thank you", he moved on. All in all, a very pleasant shopping experience. I would certainly recommend this dealership to anyone! I bought my Civic there 14 years ago and am happy to have bought my new car from them as well. More