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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,391 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,391 reviews

April 18, 2014

Excellent & professional customer service received from Brian Chen. He helped me and my husband to get the Honda Accord 2014 at a great price.We will recommend More

by grace5599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Apr 25, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this review and rating! I am pleased to hear that Brian was able to fill all of your automotive needs. We hope you will come back and see us for anything you need in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 18, 2014

Amazing service I went into this dealership as a last stop on a day of car shopping. I thought I wasn't going to be able to get something I wanted for the price I co More

by JenniferBellamy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murat Tiryaki, Sultan (Sam) Ahmad
Apr 18, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this excellent review and recommendation, Jennifer! I am happy that you chose Norm Reeves Honda to fulfill your car shopping needs after so long. Our number one goal is making sure our customers receive all the information they need to make the best choice to fit their needs and budget. I am pleased this was provided to you throughout your visit. Congratulations on your new Civic! We hope you are enjoying it and look forward to working with you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 16, 2014

Always helpful The sale person from Norm Reeves Honda: Hossain Ahmed helped us find the perfect car my wife and I always wanted and left the lot happy. Hossain was h More

by mncf15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this review and 5-star rating! I am so pleased to hear that our team found you a great new car that fit you and your wife's needs. I hope you are enjoying it so far! If you have any additional questions or comments, please feel free to reach out to me. We hope to work with you again in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 13, 2014

Great purchase! Wonderful customer service by Ray Tabatabai. He was really helpful in answering all my questions and concerns. I bought a new Honda Civic and fell in More

by fullerton_94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with Ray. He is an excellent member of our team and will be happy to hear you are enjoying your new Honda. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

April 13, 2014

Great customer service!!! Kim Kelly Lujan is an excellent person! She was a joy to work with, she didn't try and haggle with prices and answered all the questions I had willing More

by kyramarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with Kim. She is an excellent member of our team and will be happy to hear you are enjoying your new Honda. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

April 12, 2014

Mr john Alcala sr Beautiful person Susanna so very help full went out of her way to help me n my daughter on her day off she came in we were blessed to have her as a s More

by Johnny n Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susanna
Apr 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 4-star rating! I am happy to hear about your positive experience with Susanna. She is an excellent member of our team and will be happy to hear you are enjoying your new Honda. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

April 12, 2014

Lito Bayas is AWESOME!! I can't find a word to say thank you Lito for giving me a good deal no one can ever give to me...as a person i really appreciate what youve done for m More

by alkeaespiritu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Apr 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with our team. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

April 10, 2014

Easy, no fuss. I traded in my Honda Insight for a new Civic Hybrid. Ted took care of me. He guaranteed a great price before I even showed up. No hard sell. I got the More

by tjderouen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim DeRouen, Ted Suh
Apr 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with Ted. He is an excellent member of our team and will be happy to hear you are enjoying your new Honda. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

April 09, 2014

I thought my credit couldn't get it... Dan Stone is the Man! As a women there are certain things that I look for when car shopping and one is a man with patience and knowledge of not one bu More

by hendee26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stonescu
Apr 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I am so pleased to read about your positive purchasing experience with Dan. Thank you for taking the time to share this review and rating! At Norm Reeves Honda, our number one goal is to ensure each and every customer leaves our dealership completely satisfied with the service they have received. I am happy to hear that Dan was able to show you this commitment. He is an excellent member of our sales team and will be happy to read these kind words. If there is anything else we can do for you in the future, please come back and see us! Also, be sure to find us on Facebook and Twitter for dealership updates. Warm regards, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 08, 2014

Review about my Honda 10' Accord Diego Cruz was very friendly, and helpful he answered all my questions I had. I would recommend my friends to visit Diego Cruz to get a good deal. He More

by David1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
diego cruz, Diego Cruz
Apr 09, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with Diego. He is an excellent member of our team and will be happy to hear you are enjoying your new Honda. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

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