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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,391 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,391 reviews

April 29, 2014

my purchase from norm reeves and sales experience with mario So I recently just purchased a pre owned 2011 Honda Accord. When I came in, I had came in and parked by the service side, I wondered my way to where t More

by nerda85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2014 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team! Mario is an asset to our staff and continually strives to create a positive buying experience for every customer. Congrats on your new Accord! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 28, 2014

My car buying experience I came in this past week to finally purchase a 2014 honda accord. When I came in to Norm Reeves Honda, I was greeted and welcomed by Mr. Dan Stone. Da More

by ranna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stonescu
Apr 29, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing these kind words about your experience with Dan! I am happy to hear that he was helpful in finding you a great new Accord that suits your needs. Our staff works hard to show our customers their dedication to providing great service. It is always a pleasure to know when we are going above and beyond to reach our goal of complete customer satisfaction. We hope to see you back again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 26, 2014

Berenice&Eduardo Martinez The moment I parked my old honda civic he came up to us and right away got our attention. He said that we were his last customer of the night and that More

by bereeddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Apr 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and recommendation! I am pleased to hear that Rafael was helpful throughout your visit and found you a great new vehicle to suit your needs. Our top priority is customer satisfaction, and we are always happy to read that our team is going above and beyond to reach this goal. We hope you will come back for anything you need in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 25, 2014

The Best Dealer I' ve ever been! I'm so grateful and never regret to deal with Allen Nouri online and in person,very straight forward,honest,and hassle free,you made my life so easy,I More

by Lannie M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Nouri and Murat Tiryaki
Apr 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for these kind words, Lannie! I am so happy to hear that our team was able to provide your son with an excellent first time buying experience. We work hard to ensure each customer leaves our dealership completely satisfied. It is rewarding to know that this commitment was shown during your visit. We hope to see you back soon! In the meantime, be sure to find us on Facebook and Twitter. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 24, 2014

Price My onroad quote was upto my budget. Finance guy Avery Richey added all the optional addons without explaining me in details charged 3500$. He's very g More

by Sharat.spicy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Avery Richey, Kendra black
April 24, 2014

Could have bought a car on my lunch break! Everything was quick and easy, I found what I wanted at a great price and with excellent service. It was a welcome change from the shady car dealers I More

by MargieMarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 25, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback. Thank you for your kind words about your visit to our dealership! Kevin is a valued member of our team and will be pleased to hear that he showed you our commitment to customer service. We hope to see you back for anything you need! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 24, 2014

my new accord I'm so happy with my new 2014 Honda Accord that I got from Norm Reeves Honda in Cerritos, I had an Accord for 10 years and it was great car but it's t More

by KimS2001LA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
Apr 25, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this excellent review, as well as your recommendation, Kim! I am so pleased to hear that Sam and our entire team were helpful in finding you a great new Honda Accord. We hope you are enjoying it so far and look forward to working with you again in the future. If you have any additional questions, please don't hesitate to reach out to us! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 23, 2014

Superior & Honest Service Best customer service! On March 20th I received an internet quote from Jose Magana. I had a question regarding the quote and he promptly replied bac More

by joeho3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adil Khan
Apr 25, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review and recommendation! At Norm Reeves Honda, our number one goal is to ensure each customer leaves our dealership completely satisfied and with no lingering doubts. It is rewarding to know that Jose and Adil were accommodating throughout your visit and gave you all the information you needed to make the right decision. We hope you are enjoying your new car and look forward to working with you again in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 21, 2014

Bought my 3rd NEW CAR at Norm Reeves Honda!! I traded in my 2012 Honda Civic Si, not because I didn't like it, but because I wanted a car with automatic transmission. Got a 2014 Honda Civic Coupe More

by issie91059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey M, Eduardo Mora
Apr 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Isabel, I appreciate you taking the time to share this excellent feedback, and I am happy to hear that you are enjoying your new Civic! Our number one goal is to ensure that each customer drives off of our lot completely satisfied with the service they received. It is rewarding to know that Eduardo, as well as our entire team, provided this to you and earned your loyalty. We hope you will continue to come see us for anything you need in the future! In the meantime, be sure to check out our Twitter and Facebook pages for dealership updates. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

April 18, 2014

love this guy Lito bayas. what can i say.. for me and my wife. he is number 1. he help us a lot. we needed a car badly and he made it happened.he help us through t More

by Eminem15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Apr 18, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing these kind words about your experience with Lito! Our top priority is to ensure that each customer leaves our dealership 100 percent satisfied. I am pleased to hear that our team was helpful throughout your visit and found you a great vehicle to suit your needs. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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