Norm Reeves Honda Superstore Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Excellent customer service. All staff members were very nice. I did not feel any sales pressure at all. Avery was very knowledgeable and helpful through the sales process. This is the first time I have pur nice. I did not feel any sales pressure at all. Avery was very knowledgeable and helpful through the sales process. This is the first time I have purchasd a Honda and I am very happy with my decision. I have already recommended friends and family to visit Honda dealership. I had a wonderful experience during the entire process at Norm Reeves. Avery was more than helpful. Even though I already had financing, he saw to it that I got an every BETTER finacing situation with Norm Reeves! Great Guy! Thanks Avery! More
Excellent customer service. All staff members were very nice. We worked with Linda Ly and Adil Khan. We did not feel any sales pressure at all. We had our initial communication with Linda Ly via email and nice. We worked with Linda Ly and Adil Khan. We did not feel any sales pressure at all. We had our initial communication with Linda Ly via email and phone. We worked with Adil Khan onsite. He was very knowledgeable and helpful through the sales process. This is the first time i have bought Honda and I am very happy with my decision. I have already recommended friends and family to visit Honda dealership. More
I purchased Accord from Herb, and he was friendly and helpful. I would recommend him to others. Also, Rich in Finance office was very helpful, too. He pointed out Graduate Program that I might be eligib helpful. I would recommend him to others. Also, Rich in Finance office was very helpful, too. He pointed out Graduate Program that I might be eligible to get. My experience in this dealer was far better than other Honda dealers that I have been to. Get your Honda here from Herb and Rich. More
We found a car we loved and agreed on a price. After on week they complained they were unable to get financing as agreed and wanted another 2K down. We went back with 1K and after a 4 weeks they were unabl week they complained they were unable to get financing as agreed and wanted another 2K down. We went back with 1K and after a 4 weeks they were unable to finance the car under the contract. They sent us a letter to return the car immediately so we did. They get the car back and then tell us they will have to hold our money for 21 days. have you ever heard of such a scam. It took over thirty phone calls and me providing the proof of the cleared checks from my bank and speaking to Ralph the finance manager who said they would have a check the next morning. 32 days after we gave them our money they gave it back to us one week after they got the car back. I have bought 13 cars now and this is by far the worst service I have ever received. I could not recommend this dealer to anyone. I understand financing was a problem, fine, but just give me my refund so I can get on my way. More
Jose in the internet department was awesome. After calling about 10 other dealers, he not only gave me the best price but had great customer service. He was very accommodating with our schedules and calling about 10 other dealers, he not only gave me the best price but had great customer service. He was very accommodating with our schedules and even talked to us after dealer hours to answer our questions. The bottom line was - they had the best price in the southland. I would definitely buy there again. More
Phil is extremely friendly, enthusiastic, and patient! Phil is extremely friendly, enthusiastic, and patient! He was especially helpful & considerate of my mom who speaks broken English. He happily and Phil is extremely friendly, enthusiastic, and patient! He was especially helpful & considerate of my mom who speaks broken English. He happily and patiently answered all of our questions. I left with a smile oh my face thanks to my beautiful new car and the GREAT customer service! More
Michael Do is an excellent salesman to work with. He is friendly and intelligent which made my buying experience a breeze. The fact that he is very patient and helpful made my decisions during the sale eff friendly and intelligent which made my buying experience a breeze. The fact that he is very patient and helpful made my decisions during the sale effortless. Michael made my buying experience so smooth and easy, I decided to come back 3 days later to buy another car for my sister-in-law from Michael Do once again. He really makes a car buying experience a piece-of-cake. More
I requested an online quote for a Honda CR-V EX, I got a prompt response from Chris, followed by a phone call. Went in on a Sunday afternoon, Chris was helpful, friendly, no pressure into buying it, was cle prompt response from Chris, followed by a phone call. Went in on a Sunday afternoon, Chris was helpful, friendly, no pressure into buying it, was clear about the information and prices, answered all my questions. I loved the service, and everyone I came across at the dealer had a smile on their face! EXCEPTIONAL Service! and the financing process was a breeze! I would definitely go back when purchasing another vehicle, and recommend it to everyone! :) More
When I first saw Sunny, he was very attentive to what I wanted, not what he wanted to sell. He was very knowledgeable and showed great expertise as a salesman. He was not pushy, but at the same time, hel wanted, not what he wanted to sell. He was very knowledgeable and showed great expertise as a salesman. He was not pushy, but at the same time, helped me locate a vehicle I needed and wanted. Hats off to Sonny for not creating the overwhelming experience a person usually goes through when purchasing a vehicle. He's the best, and I will gladly come back to purchase future vehicles with him at Norm Reeves Honda in Cerritos as well as recommend him to all my family, friends and acquaintances. More
What I liked about this dealer they have a great inventory of new Honda, so you have from where to choose... Second once they said initial price, without too much hassle decrease the price to $700 o inventory of new Honda, so you have from where to choose... Second once they said initial price, without too much hassle decrease the price to $700 over the invoice price,that seems fair... I know maybe you could give to you with the invoice price, but who knows? good luck Cristian More