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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,391 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,391 reviews

May 22, 2014

The ultimate car buying experience! I gave a rating of 5 plus stars for this dealership because it was the ultimate car buying experience I have ever encountered. I was going through a r More

by vasquezm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino
May 27, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this excellent review! It is such a pleasure to read about your amazing experience with Jackie. I am happy to hear that she was able to help you out in a difficult situation and find you an amazing new Pilot that fit your needs and budget. We understand that the car-buying process can be stressful, which is why our team works hard to provide a professional and accommodating environment for each and every customer. We hope you are enjoying your new vehicle! If you ever need anything, please don't hesitate to come back and see us. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 22, 2014

Chris Guzman salesman Chris Guzman a salesman at Norm Reeves Honda is very professional, courteous, and got me the car I wanted. I enjoyed my car buying experience this is More

by jonass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Guzman
May 27, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for these kind words, and congrats on your new Honda! I am happy to hear that Chris provided you with an accommodating and professional experience. If you need anything in the future, please don't hesitate to come back and see us. We look forward to seeing you again! In the meantime, be sure to connect with us online on Facebook and Twitter. Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 22, 2014

Great Service from Susanna Yim Susanna Yim is the best. She doesn't play any games. the process for getting my new Accord was quick and easy as it should be. She found the exact car More

by eperez37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 27, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review and recommendation! Susanna is a key member of our team and will be happy to read these kind words. We work hard to ensure we provide our guests with a smooth and stress-free car-shopping visit. I am happy this was provided to you, and I hope you are enjoying your new Accord so far! We look forward to seeing you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 19, 2014

Hassle Free This was my 3rd time buying a car from Norm Reeves. My experience has always been great. This time I purchased a 2014 Honda Accord Sport through Susan More

by JessicaFitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2014

Great sales team. Jeff Aoki was great help discussing the purchase of a vehicle over the phone and made sure to get everything together and ready for me when I came to More

by artifab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lito Bayas, Jeff Aoki
May 19, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I would like to thank you for this excellent review on behalf of the entire Norm Reeves Honda team! Our number one goal is to ensure our customers receive exceptional customer service throughout their entire visit. It is always rewarding to hear when our team is achieving this. We hope you are enjoying your new vehicle and look forward to serving any of your future automotive needs! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 18, 2014

Thank you Jaime C! Jaime provided us with great service, he made us feel very comfortable with our purchase. Unlike most sale reps, he was not pushy and gave us our time More

by NorbertoJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review and recommendation! I am happy to hear that you had a great sales experience with Jaime. If you need anything in the future, please don't hesitate to come back and see us. In the meantime, be sure to find us on Facebook and Twitter for dealership updates! Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 18, 2014

Extremely Satisfied The gentlemen that I worked with, Ricky, Paul, and Avery, went out of their way to make my car buying experience a fantastic one. To say they were ex More

by TrishB123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricky Yee
May 19, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Trish, Thank you so much for sharing this review and 5-star rating! It is rewarding to hear that our team provided you with the exceptional customer service that Norm Reeves Honda is known for. We hope you will come back and see us for anything you need in the future! Also, be sure to connect with us on Facebook and Twitter for dealership updates. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 16, 2014

Thank You Sooooo Much!! As soon as we arrived Jerry greeted us with a warm friendly smile. He made us feel very good right off the bat. This was the first car my husband and More

by GCruz30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
May 19, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this excellent review! I am happy to hear that our team made your first dealership purchase go smoothly. Our number one goal is providing exceptional customer service. It is always a pleasure to know that our team is achieving this. We hope you and your husband are enjoying your new vehicle, and we look forward to seeing you again soon! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 16, 2014

Ask for Mr. Jeff Aoki for great price at Norm Reeves Honda If you visit Norm Reeves Honda, ask for Mr, Jeff Aoki is an honest, patient and very nice gentleman internet sales manager. I went to purchase Honda A More

by susanto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
May 19, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this great feedback. Thank you for these kind words about your purchase with Jeff. He is an asset to our team and will be pleased to read about your positive experience. We hope you are enjoying your new Accord! If you need anything in the future, please come back and see us! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 12, 2014

kan you're Kan you was awesome and a great help thank you kan you I will totally send people to you in Honda thanks . I love my knew car and it is great in gas a More

by a108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kan you
May 14, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I am happy to hear you are enjoying your new car! Thank you for sharing this feedback about our team. We hope to see you again! In the meantime, please be sure to find us on Facebook and Twitter. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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