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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,742 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,742 reviews

July 09, 2012

My fist official dealership car buying experience was a breeze! I always feared going into a traditional car dealership because i have heard horror stories. However, at Norm Reeves Honda i had the best exp More

by Genny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 11, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Genny, Thank you for your kind words about our fantastic customer service. We are happy to hear that your first car buying experience was a breeze and that you are enjoying your new Honda Civic. Be sure to follow us on Facebook and Twitter to receive exclusive offers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 03, 2012

HERB WAS COOL, VERY HELPFUL, CALLED ME WHEN SOMETHING CAME AVAILABLE IN MY PRICE RANGE AND WE SAT DOWN AND WORKED IT OUT. HE SAID HE WOULD GET ME INTO SOMETHING I WOULD LIKE AND HE DID. More

by obijuan88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Herb is an excellent member of our staff and we are happy to know you enjoyed working him. We want to make sure our customers enjoy a comfortable and memorable experience. Developing great relationships with our customers is very important to us and we pleased to know we were able to earn your business and trust. We greatly appreciate your five-star review. Our deals are great! Please check out our monthly specials by liking us on Facebook and following us on Twitter. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 03, 2012

We had the most wonderful experience in buying a car that we ever had. That experience came at Norm Reeves Honda Cerritos! Our sales manager was Jose Magana. He was fantastic! He was dressed sharp and neat. More

by yolandajb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 05, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Johnny and Yolanda, We want to do everything possible to make sure our customers have a great experience at our dealership. Our goal is to provide or customers with the best experience possible and we were able to do this with you. Thank you for sharing your experience with us. We appreciate your five-star review and look forward to helping you again in the future. Please enjoy our monthly specials by liking us on Facebook and following us on Twitter. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 03, 2012

I went to look at @the new honda accord 4drs 2012 .I met mr.Nick Pin he gave us a very good infomartion and he is very friendly and very professional.That we ending up buying a new honda accord car that More

by malikasisowath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick pin
Jul 05, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We are very happy to know you enjoyed our service and were able to find a vehicle that fit your needs. Congratulations on your brand new Honda Accord! We also appreciate your compliments in regards to our staff. Nick will be happy to hear about your review. Thank you for sharing your experience with us. We are honored to have you as a customer. Be sure to enjoy our monthly specials by liking us on Facebook and following us on Twitter. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 29, 2012

I have 3 cars from Kim and have also sent a lot of my family and friends. I have always been extremely happy with her service and will continue buying cars from her. Thank you Kim for always taking care More

by Tammygonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim lujan
Jul 02, 2012 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of everyone at Norm Reeves Honda, we would like to sincerely thank you for your business and loyalty. We love to provide our customers with the very best in customer service and we are happy to know you have appreciated our hard work. Kim will be excited to hear about your experience. Thank you, once again, for this five-star review. We look forward to continuing to enjoy a lasting relationship with you. Please enjoy our monthly specials by liking us on Facebook and following us on Twitter. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 25, 2012

Mr. Hossain was very nice and helpful. Everything was done smoothly and quick. His service was amazing and highly recommend him. We picked the car and Mr. Hossain helped us with the paperwork, and we wer More

by linac0109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 29, 2012 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of everyone at Norm Reeves Honda, I would like to thank you for this five-star review. We are happy to know you enjoyed the service provided by Hossain. He is an excellent member of our staff and we are happy he could help you. Hossain will be happy to hear about your experience. Thank you so much for your kind words. We look forward to helping you again in the future. Be sure to enjoy our monthly specials by liking us on Facebook and following us on Twitter. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 22, 2012

Nader was very nice and easy to work with. He gave me all the numbers online and nothing changed when I went there to pick up my new Civic! I would recommend him to anyone looking for a new Honda. More

by Erica De La Cruz 596
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Erica, thank you for taking the time to write about your experience. We love to hear from our loyal customers and it is great knowing that we were able to get you behind the wheel of a new Civic. Please feel free to give us a call if you have an further questions. Take advantage of our monthly specials by liking us on Facebook and following us Twitter. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 21, 2012

Our experience with Norm Reeves thru the process of the purchase of our Honda Accord was execellent, we got a better deal than expected, all people very professional to answer all your questions with no ru More

by Jose A Benavidez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 21, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Accord! We are proud to hear that Jose was able to provide a stress-free and knowledgeable experience. Please don't hesitate to contact us should you have any further questions about your vehicle. Be sure to check us out on Twitter and Facebook for exclusive monthly specials and contests. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 17, 2012

The people we worked with were very professional and friendly. They gave us great customer service and were attentive to our needs. I could tell they listened to what we wanted and they were quick to More

by Lauradiane24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sandoval, Jeff Aoki, Jeff Aoki
Jun 19, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Laura, Thank you for taking the time to share your experience. We strive for top-notch customer service and it's very encouraging to know that Robert and Mark met this goal with you. Please feel free to contact us if you have any questions or concerns regarding your new car! Don't forget to check us out on Facebook and Twitter for upcoming contests and our latest news. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 15, 2012

I'd like to say thanks to Darrell Pork at Norm Reeves Honda Superstore for helping me get approved and the best price in town. Darrell answered all my questions and walked me through the process step by More

by JS28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Joslyn, We sincerely appreciate you taking the time to give us this feedback. We value your business and love hearing from our customers. Enjoy your new vehicle and we're glad that Darrell could assist you in your purchase. Be sure to check us out on Twitter and Facebook for exclusive monthly specials. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

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