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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,451 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,451 reviews

December 12, 2010

I am an older woman and my family wanted me to have a reliable, safe, and good-looking auto at this time. My son-in-law has dealt with Tom Simons several times in the past at Norm Reeves Honda in Cerrito More

by Shirleyhahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Simons and Mucio Sanchez
Dec 13, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations Shirley on your new silver Honda Civic LX! Let me start by saying thank you for the 5 STAR REVIEW! This is a perfect example of why we value customer service, patience and customer satisfaction. We know that if our team puts the extra time and effort into making each experience enjoyable for the customer, than the customer, in this case your son-in-law, will refer others to us so they too can have that same enjoyable experience. I will inform Tom Simons and Mucio Sanchez of their 5-star performance review. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 12, 2010

I have known Kim Kelly for 3 years. She assisted me before with a lease and now with a purchase. She is knowledgable, friendly, courteous, and patient in answering my questions. She is extremely helpfu More

by ritagirl74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Kelly
Dec 13, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We appreciate your 3 year loyalty with Norm Reeves Honda and our employees. Kim Kelly will be thrilled to read this review. We are proud to have provided what you call, "truly was the best experience I have ever had with a car dealership". This really encourages our team to keep up their hard work and provide a level of service literally unlike any other dealership. If there is anything else we can do for you please contact myself or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 11, 2010

Norman Reeves Honda Dealership really is the best!! Go find out for yourself and have fun shopping for your New Honda they have the best deals and the selection is huge!! You will meet friendly/profession More

by mmhiebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Harris
Dec 13, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you mmhiebert, It's always good to know our hard work and dedication reflects onto the customers experience at Norm Reeves Honda Superstore, Cerritos, CA. On behalf of the whole team, Thanks again for the recognition. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 09, 2010

I was very pleased with the experience. I pre-qualified online prior to going in. I was contacted by phone within a short period. Chris called me directly and I asked how much time it would take to complet More

by carlshields6769
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Internet Sales
Dec 10, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you CarlShields6769 for the pleasant review and congratulations on your new car. Whether it be a time restraint or any other issue, I am glad to know we could cater to your needs. Chris Ramos will be thrilled to hear he satisfied yet another customer. Our team at Norm Reeves Honda Superstore- Cerritos, CA understands that each customer has a life outside of the dealership so we want to make sure your visit is as comfortable, straightforward, informative, and as time efficient as you need it to be. Thank you again and if there is anything else we can do please contact us. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 08, 2010

After visiting a few Honda Dealerships we went to Norm Reeves Honda of Cerritos and were greeted by Kevin Harris. We had a difficult time at other dealers but Kevin Harris and Sonny Wu helped my wife and More

by dree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Harris and Sonny Wu, Sonny Wu
Dec 10, 2010 -

Norm Reeves Honda Superstore Cerritos responded

We sincerely appreciate and thank you for your thoughts. We here at Norm Reeves Honda pride ourselves on providing high-level service for our customers. We hope to establish relationships and have our customers leaving our store with a memorable experience. We’re happy to see our mission was accomplished. Kevin Harris and Sonny Wu will be excited to hear about your review. We hope to have the pleasure of serving you again in the future. please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 08, 2010

I had a great experience with the dealer, they actually got to the price i wanted, although both myself and the dealer did great sacrafices. THEY PUT ME IN A CAR I WANTED, AND WHAT CAN I SAY, I GOT THE CAR More

by mrayon17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harris, Carlton
Dec 10, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations Mrayon17, on your new car purchase from Norm Reeves Honda Superstore- Cerritos, CA. I would also like to add a big THANK YOU from everyone on our team here, especially Kevin Harris, for you kind review. We love to here that we are doing a great job satisfying everyone who visits Norm Reeves Honda Superstore. If there's anything else we can do for you just stop by or call. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 07, 2010

This is the third car we've purchased from Norm Reeves HONDA in Cerritos! Both our son and daughter's cars and now ours! This is a fantastic dealership! Friendly, helpful, just the best! We worked this ti More

by jambee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen, Rafael Messen
Dec 10, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful review. Our goal is to provide a great experience for all customers. We strive to be professional, informative and helpful. I am happy you walked away with a satisfactory experience at our store. Rafael Messen will be happy to hear the impact he made on your experience here at Norm Reeves Honda Superstore- Cerritos, CA. We hope you visit us again in the future. We are here to help! Once again, thank you. Please visit us on Facebook and Twitter. We have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 06, 2010

Lito was very helpful, understanding, and very patient. He is one of the nicest sales person I've ever have dealt with at Norm Reeves Honda. I have even told some family and friends who are car shopping to More

by ymonroy87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas, Lito Bayas
Dec 06, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you ymonroy87 for this wonderful review. We do appreciate you taking the time to write it. What's even more wonderful is that Lito was there to assist you in every way. Thank you for mentioning him in your review and for recommending him to your friends and families. Lito will be pleased to know this. Anything else we can do to better serve you, please do not hesitate to call or stop in. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 06, 2010

Kim Kelly was very nice and informative about the Honda CR-V that I purchased. She was the reason I chose Norm Reeves Cerritos. I felt comfortable talking with her and did not feel pressured into anythin More

by kmcgrail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Kelly
Dec 06, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you Kmcgrail for this kind review. Kim will be pleased to know this. Please do recommend her to anyone you know. Congratulations on your Honda CR-V. We are so thankful that you chose Norm Reeves Honda in Cerritos and we're looking forward to assist you in the future. Let us know if you need anything else. We're here for you. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

December 05, 2010

I'm extremely pleased with the overall experience of this dealership. From the General manager in Sales to the salesman Mr. Hossain Ahamed and the finance dept. They worked with me and I'm overjoyed with my More

by tatrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hossain Ahamed
Dec 06, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Hello Tatrod On behalf of everyone here at Norm Reeves Honda in Cerritos, we thank you for your wonderful review - giving us a 5 Star rating. We appreciate you taking the time to write and mentioning our staff/department. We are extremely honored for the opportunity to serve you, and we hope to better serve you in the future. Please do recommend us to your friends and families. We can't wait to meet them! Please visit us on Facebook and Twitter. We have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

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