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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,097 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,097 reviews

November 04, 2015

Went to lease my first car The sales representative was very friendly and helpful, made me feel very comfortable . He took time to explain everything in detail .. My experience More

by Brandi22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
Nov 05, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great feedback! We're very happy that our staff was there to give you a comfortable and amazing experience we know you deserve! Thank you again and we look forward to seeing you again! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 03, 2015

Mazen is the best Mazen was very friendly it almost seemed like if I knew him a lifetime; my family and I were very comfortable taking to him. We were just going to go More

by Active0496
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adil Khan
Nov 05, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Accord! Thank you for taking the time to write about your experience with us. At Norm Reeves Honda Superstore Cerritos, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Mazen and Adil were able to help find the perfect vehicle for you. We would love to work with you again. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 03, 2015

Special surprise Since the first time I have been treated very well by the dearlership. As an international graduate student I find it very convenient way of getting y More

by clauchv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Delgadillo
Nov 05, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for this great feedback! Our team works hard to keep our customers coming back to Norm Reeves Honda Superstore Cerritos and it’s great to hear of your continued business. Christian is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate your recommendation as well. We appreciate all of your kind words and thank you for returning to our dealership. Take care. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 03, 2015

Excellent Customer Service. Great Sales person. Excellent place to buy cars from. Special thank to Susanna Yim for her assistance in getting paperwork done on time and great price quote for the desi More

by Bunyod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it's important we do everything in our power to ensure they drive away happy customers! It does not surprise us that it was a smooth process for you with Susanna and Avery; it is just an example of why they are such great assets to our team. We will make sure they hear of your kind words. Please let us know how we may be able to help next! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 02, 2015

Awesome Lito B. Was the greatest salesmen, I have never gone to a dealership and been so helped out and more convinced to buying my dream car. Lite was an awe More

by Valerie90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Nov 05, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Jack, thank you for stopping by to leave this incredible review. Our team always strives to gain 100% customer satisfaction, and it is always rewarding to hear that we have succeeded at this. We will share your comments with Susanna and the rest of our team and if there is anything more that we can do please come back and see us again. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 02, 2015

Best deal ever . It was refreshing to find such a great person and sales . Getting a great deal is one thing but accomplishing that without a sour stomach is quite ano More

by sammy
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Jack, thank you for stopping by to leave this incredible review. Our team always strives to gain 100% customer satisfaction, and it is always rewarding to hear that we have succeeded at this. We will share your comments with Susanna and the rest of our team and if there is anything more that we can do please come back and see us again. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 01, 2015

Very Satisfied So last week I went to purchase a new car, and Brian Chen, the salesman was exceptionally great. He really made the experience mush easier since it wa More

by Fchugo19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Nov 05, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to leave this wonderful review. It is gratifying to read that Brian and Henry provided you with a wonderful customer service. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 31, 2015

Never knew buying a car was so fun and easy I came in to redeem my winning scratcher and afterwards I was approached by Jeff. I told him I was maybe in the market for a Civic. He was very poli More

by Sammyzzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Nov 05, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for going out of your way to write this great review! We are so very pleased that we could make your visit quick and painless, and we believe that's how every car buying experience should be. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 30, 2015

Fantastic service We recently purchased a new CRV from Norm Reeves Honda, Cerritos. I would recommend this dealership to anyone looking to purchase a vehicle. Eduardo More

by Dennis S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Estrada, Eduardo Mora
Nov 05, 2015 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this terrific review and congratulations on your new purchase! We appreciate Eduardo and Ziggy and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 28, 2015

Great Experience I usually hate car buying, but my experience with Alex was excellent. The purchase process was in a very friendly atmosphere. I found what I wanted at More

by Pani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgadillo
Oct 28, 2015 -

Norm Reeves Honda Superstore Cerritos responded

We are pleased to hear that you had an excellent experience with Alex. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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