Norm Reeves Honda Superstore Cerritos

Our salesperson was completely helpful and accommodating. Of all the experience we have in purchasing or leasing a vehicle this was the smoothest deal ever. There was never any pressure or handing off to dif Of all the experience we have in purchasing or leasing a vehicle this was the smoothest deal ever. There was never any pressure or handing off to different employees which I find extremely aggrevating. Would highly reccpmmend this dealership and in particular Kim Kelly. More

I am so happy with the car I purchased from Norm Reeves Honda. The customer service is great I was taken care of not by one person but by three that just shows how much they care and value the customers. T Honda. The customer service is great I was taken care of not by one person but by three that just shows how much they care and value the customers. Thank you Raphael Massen, Roberto and Mucio you guys are the best !! : ) I will definitely recommend this dealer to my friends and family ! More

Linda Ly was great in providing me a quick and efficient service. She met and took care of all my car needs. I informed her that my time was short in getting the car, so she prepared all the necessary pap service. She met and took care of all my car needs. I informed her that my time was short in getting the car, so she prepared all the necessary paperwork, told me to meet her at a time when the dealership was not so hectic, and I didn't have to spend hours taking care of paperwork and sitting around. I appreciated her promptness. More

Both Ramzi and Gary were very nice and very friendly. They had the best customer service . Everyone I met was very friendly. As soon as I got to the dealership someone greeted me friendly. They had the best customer service . Everyone I met was very friendly. As soon as I got to the dealership someone greeted me right away.Now I know why they sale so many cars. I will definetly be refering new customers to them. More

I first met Brian in the service dept and asked him for a s/p recommendation because I was interested in buying a car. I can't say how much I appreciate Brian's recommendation of Herb. Herb was very inform s/p recommendation because I was interested in buying a car. I can't say how much I appreciate Brian's recommendation of Herb. Herb was very informative and took time to explain all the details of my purchase. My first interest was in a used model but after talking to Herb I decided it made more sense to purchase a new because of the excellent interest rate. I appreciate Herb's patience and he made it more exciting for me buying the new car. I really hate the process of looking for and buying a car (too time consuming and I don't like sales people (smile) even though I work in the radio business. Herb is an excellent sales person and he even programmed my favorite radio stations in my suv. I would highly recommend Herb. Frank Wong is also very informative and considerate and kind of weird to see he can write up side down. It was kind of hard for me to concentrate on what he was explaining to me because I was so in awe of him writing up side down. Last but not least, Brian Bauman is so awesome too. I did hug him (hope that wasn't too inappropriate) but it meant a lot to me that he recommended Herb. I think Brian should be promoted and given a big pay raise. In closing I look forward to bringing my suv in for service and seeing everyone again. Hope everyone will still be there when my lease expires. Loretta Hamilton More

Recently I'm looking for used car with good condition and reliable. Honda Accord was my first priority in mind. At first glance my son searched through internet and came up with Hoda accord 2008 with resonab reliable. Honda Accord was my first priority in mind. At first glance my son searched through internet and came up with Hoda accord 2008 with resonable price. We went to see and made a deal with sale professionel Ed Mahdavi. At the end, we decided to have Honda Accord 2008 for my son with very good condition and clean. Sale rep. was friendliness and provided me with great satisfaction. More

Being in sales for over 20 years it was very refreshing to work with such a professionial sales team as Tom and Laue. They listened to our needs much more then then told us about cars. I would recomend to work with such a professionial sales team as Tom and Laue. They listened to our needs much more then then told us about cars. I would recomend anyone to buy from Norm Reeves Honda and Tom and Lare Simons. The new Insight is just what we needed. More

I just got my brand new Honda Civic LX this past sunday. I love the car I LOVE the amazing deal. The person helping us was Avery Richey, I would HIGHLY recommend this man to help you on your car sales. He w I love the car I LOVE the amazing deal. The person helping us was Avery Richey, I would HIGHLY recommend this man to help you on your car sales. He worked very hard to get us what we wanted! He ran around doing what he needed to do to make us happy. I can't say enough amazing things about his performance! Also the Financing Manager whose name was Dan I believe was also very nice & helpful. Buuut.... The price Protection Guarantee that they advertise is quite hard to get. 3 Days later I found the same car in Concord Honda for about a grand less then I bought my car for. I showed the sales Manager the ad and he said we had to get a Purchase order WITH the Managers Signature from the OTHER dealership. I asked if the other dealer could fax it to me (since its in Northern California) He told me " Unfortunately not" No where on there ad for their Price Protection does it say that thats what you need to do. It just says "Our exclusive Price Protection Guarantee offers you additional peace of mind on what you pay. It states that, if you find the same new Honda for less within five days, Norm Reeves will pay you the difference or buy your car back. To date, we haven’t found a better offer than this." I even went as far to call the CHEAPER dealer and ask if that was the sticker price with no additions to the car and he said "YES no incentive thats OUR price" It was very frustrating. (argued with the manager for 45 minutes this is the short version) Over all love my car love my deal was just annoyed with their Guarantee. I do HIGHLY recommend if you are planning to buy a car here ask for Avery Richey as your salesman!!!!!!!!!!!!!!!!!!!!! He did more for us then we could imagine!!!!!!!!! More

My husband and I just purchased a 2011 Honda Accord Sedan and could not be more pleased with the entire experience. I had done my homework beforehand and I understand why Norm Reeves Honda has been #1 for s and could not be more pleased with the entire experience. I had done my homework beforehand and I understand why Norm Reeves Honda has been #1 for so many years. We were treated so well, absolutely no pressure, and all our questions were answered. Once we made the decision to purchase the vehicle, the process moved very smoothly. We met the the Finance Manager, Daniel Carmolinga, and had an equally pleasant experience. We were very impressed with the professionalism of all the employees we encountered and feel very confident that we got the best deal possible. More

What a great exsperience! Everyone was so friendly and helpful. Tom was so wonderful in getting me into my first new car. He walked me through every step. From the beginning to the end. Lore, highlighted helpful. Tom was so wonderful in getting me into my first new car. He walked me through every step. From the beginning to the end. Lore, highlighted all the information in the book that was important information for me to have. She brought me coffee and made sure I was comfortable. Frank took me through the finance part of the transaction. I did not feel pressured any step of the way. He was up beat and very nice! After finance was done. Tom and Marcus met me in the lobby and took me out to my brand new car. Yeah! They seemed to be as thrilled as I was. I guess my excitement was contagious. Tom spent a "great" deal of time showing me all the details on everything from the dash board controls... to how to set my favorite stations on the radio. Also how to use the Aux in order to hook up the i-pod to the radio. ( This was the most important detail for my teenage kids) What a great team! Can't say enough. I am a Honda girl for sure! Lynne Lucente More