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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,650 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,650 reviews

July 23, 2012

Me and my son had an amazing experience with Rafael Messen of Cerritos Norm Reeves. Very cool and helpful sales representative who took his time and effort to accommodate us in taking time finding the More

by Arlene De Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen, Rafael Messen
Jul 27, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic feedback! It's always great to hear that our team is doing well and we're happy that you and your son found your time with Rafael helpful. We hope he is enjoying the new car and be sure to visit us again soon. Don't forget to follow us on Facebook and Twitter for hot specials and exclusive offers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 20, 2012

I would love to thank George Ruiz for helping me get into my new Accord. I had came originally for a used one but he showed me the value of the New Car. Everything was made easy and I would definitely buy he More

by mgutierrez50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz, Jorge Ruiz
Jul 23, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We are thrilled to hear that George helped make your car buying experience a pleasant one. We greatly appreciate your positive feedback and hope that you are really enjoying the new Accord. Don't forget to like us on Facebook and follow us on Twitter for news and special offers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 16, 2012

My salesman Mr. Hossain Ahmed was very helpful in helping me lease a 2012 Honda Accord 2012 LX. He made the paperwork very quick and simple. If you are ever going to buy a car/SUV/van from this store, you sh More

by Vader007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 16, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We would like to express our sincere gratitude for this exceptional review! Customer service is our top priority and we're ecstatic to read that you were so pleased with Hossain and his efforts. We hope that you are having a great time driving your new Accord LX. Please feel free to reach out to us if we can ever improve your driving experience. Thanks again and don't forget to like and follow us on Facebook and Twitter! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 14, 2012

Kevin was very helpful. I asked may questions and he answered them all. He was very knowledgeable about the cars I was interested in. He was also very patient with me. I would recommend him to friends a More

by alex618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 16, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for writing these kind words about Kevin and Gen! They're both valuable members of our team and we're thrilled to hear that you had a positive experience working with them. We hope you are enjoying driving your new Accord SE and we look forward to working with you in the future. Don't forget to like and follow us on Facebook and Twitter! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 13, 2012

I was a bit skeptical about buying a new car, but the workers I dealt with were helpful, friendly, and explained in detail the break down of the car I was receiving and the final cost. There were no hid More

by jchong816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jackie Bernardino
Jul 16, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We sincerely appreciate you setting time aside to share this great feedback with us. Reviews like yours help us make sure that we are doing all we can to provide the best possible customer service. We always strive to be helpful, friendly and honest, and we're ecstatic to hear that you felt our team met these high standards. Make sure to check us out on Facebook and Twitter for dealership updates and special offers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 12, 2012

I leased a 2012 Honda Odyssey from this Dealership, as before Shawn Shahnawaz was great and very considerate of our requirments as far as Car and finance came though with an excellent deal. He is not a ty More

by menons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Shanawaz
Jul 16, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the awesome feedback, Sathyan! We couldn't be happier to read that you found Shawn to be friendly and honest. Customer satisfaction is our most important goal, so please don't hesitate to contact us if we can ever assist you further. We hope you're having a blast driving your new Honda Odyssey. Thanks again for choosing Norm Reeves Honda and make sure to check us out on Facebook and Twitter! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 12, 2012

Best experience of my life. Never thought I would qualify for a brand new car. Finall someone valued me as a first time buyer. would definately send other friends and family to visit Norms Superstore. I am v More

by marjua914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora
Jul 16, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your story with us! We love hearing back from our customers and it's great to know that our team could help you get the brand new car that you wanted. We feel that all customers deserve to be treated with respect and courtesy and we're glad that you felt valued while visiting our dealership. Make sure to like and follow us on Facebook and Twitter for access to exclusive coupons and special offers you won't find anywhere else. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 10, 2012

I have purchased 4 vehicles in less than one year at norm reeves honda cerritos. Thanks to Danny Atienza (internet sales manager) who help us last Sunday to get a brand new 2012 odyssey touring for my wife a More

by jenmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Germer and Jenalyn, Thank you for recommending Danny to future customers for his excellent and professional customer service. We are pleased to hear that you have continuously purchased vehicles from our dealership and that we have provided you with the best deals. Feel free to visit our Facebook and Twitter pages to receive the latest updates and exclusive offers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 09, 2012

My fist official dealership car buying experience was a breeze! I always feared going into a traditional car dealership because i have heard horror stories. However, at Norm Reeves Honda i had the best exp More

by Genny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 11, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Genny, Thank you for your kind words about our fantastic customer service. We are happy to hear that your first car buying experience was a breeze and that you are enjoying your new Honda Civic. Be sure to follow us on Facebook and Twitter to receive exclusive offers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 03, 2012

HERB WAS COOL, VERY HELPFUL, CALLED ME WHEN SOMETHING CAME AVAILABLE IN MY PRICE RANGE AND WE SAT DOWN AND WORKED IT OUT. HE SAID HE WOULD GET ME INTO SOMETHING I WOULD LIKE AND HE DID. More

by obijuan88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Herb is an excellent member of our staff and we are happy to know you enjoyed working him. We want to make sure our customers enjoy a comfortable and memorable experience. Developing great relationships with our customers is very important to us and we pleased to know we were able to earn your business and trust. We greatly appreciate your five-star review. Our deals are great! Please check out our monthly specials by liking us on Facebook and following us on Twitter. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

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