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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,650 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,650 reviews

August 14, 2012

Jose provided me with excellent customer service. I visited other dealerships where sales were not professional. Jose's professionalism and knowledge is what lead me to purchase a car at Norm Reeves. More

by juanbarba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
Aug 16, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write such a glowing review! Jose is a valued member of the team and will be happy to hear that you've spoken so highly of him. We hope you are enjoying your new car and please do not hesitate to come to us with any questions or concerns in the future. We'd be glad to help! Also, don't forget to follow us on Facebook and Twitter for the latest news and specials. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

August 13, 2012

Thank You Mr. Taylor! Best Sales Rep. ever!! My Husband and I really appreciate you taking your time with us and making our experience at Norm Reeves Honda a pleasant one. We will recommend you to all of o More

by Slga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! Nate will be thrilled to hear that you've spoken so highly of him. He and the entire Norm Reeves staff aim for excellence in customer service each and every time. We hope to see you and your husband in the future! Don't forget to visit our Facebook and Twitter pages for exclusive offers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

August 12, 2012

I waited too long for a new car, after using accord for 12 years I decided to replace it with new accord too. I did a careful search for the model and pricing and I found it in Norm Reeves Honda in Cerrito More

by JoseG287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
Aug 13, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! Sam is a valued member of the team and will be pleased to know that you've found him so helpful. Congrats on your new car and welcome to the Norm Reeves Honda family! Don't forget to check us out on Facebook and Twitter to stay up-to-date on news and specials. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

August 12, 2012

I was a college grad 1st time buyer with okay credit. They gave me a great deal. I'm not the type of person who doesn't do her homework, but Norm Reeves Honda showed me exactly what I was buying. In part More

by nmorti12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messin, Rafael Messen
Aug 13, 2012 -

Norm Reeves Honda Superstore Cerritos responded

First of all, congrats on graduation! It is an honor to know that we were able to be a part of your first car buying experience and that you were so pleased with it. Please let us know if you have any questions or concerns in the future. We'd love to assist you! Be sure to check out our Facebook and Twitter pages for monthly specials. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

August 11, 2012

The staff are very friendly and accomodating. They are easy to talk to. Will give you the best deals and options that is right for you. I will highly recommend this dealer. More

by Pjatico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! Our staff aims for excellence in customer service each and every time and we are happy to hear that you left satisfied. We truly appreciate your business and hope to see you soon! Be sure to visit our Facebook and Twitter pages for exclusive offers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

August 10, 2012

Herb was very friendly and helpful. My boyfriend and I had been walking around all day long looking for a car, we went from Toyota, to Nissan, to Lexus, to Honda...the biggest bang for our buck was at Hon More

by svaree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggy in finance department & Herb Ratcliff
Aug 11, 2012 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of everyone at Norm Reeves Honda, we would like to sincerely thank you for your business and loyalty. We love to provide our customers with the very best in customer service and we are happy to know you have appreciated our hard work. Herb will be excited to hear about your experience. Thank you, once again, for this five-star review. We look forward to continuing to enjoy a lasting relationship with you. Please enjoy our monthly specials by liking us on Facebook and following us on Twitter. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

August 05, 2012

With a purchase of my new car, I found a staff was super friendly, very courteous and professional. Which helped me select a great car at very affordable price. More

by lgonza23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Roberto Gonzalez
Aug 06, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We would like to extend our gratitude to you for taking the time to write about your visit. Customer service and satisfaction is one of our top priorities and it is always encouraging to hear from our happy guests. The team will be thrilled to know that their hard work is the reason that we've gained you as a loyal customer. Please feel free to contact us if you have any questions at all. Also, don't forget to check us out on Facebook and Twitter for exclusive monthly specials. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 30, 2012

Took my brother with me after getting our quote online. Didn't have to haggle or argue w pricing because I already knew it from the online quote feature. Even the paperwork was done by the time we got the More

by Jsmith1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Jul 30, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to share this excellent review! We put a lot of effort into making sure our customers are well taken care of so we are pleased to hear that Ted made your experience fast and easy. We look forward to seeing you again. Follow us on Facebook and Twitter for hot deals and special offers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 28, 2012

I just want to say a BIG thank you to Darrell Pork and the Norm Reeves Honda finance dept!! I dont know how they did it but they got me approved on the car that I love. A brand new CRV EX, Im so happy and More

by BYvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 30, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you Yvonne for the very kinda words. We are happy to hear that you enjoyed the hard work Darrell and the finance department puts in for our customers. We look forward to seeing you again. Feel free to follow us on Facebook and Twitter for new deals and special offers! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

July 27, 2012

I called Jose Sanchez to ask him what the service code in my car meant, and he called service himself, and found what needed to be done and how much it would cost. He also made an appointment for me. My ca More

by caesarestrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 30, 2012 -

Norm Reeves Honda Superstore Cerritos responded

The very best customer experience is always our goal so of course we are thrilled to hear you enjoyed working with our team! Thanks for taking the time to share your positive experience with Jose. We look forward to seeing you again the next time your vehicle is ready for service and for specials or coupons, follow us on Facebook and Twitter.

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