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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,457 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,457 reviews

May 12, 2011

This was the easiest car buying experience ever! Everything went so smooth and we got more than what we wanted. Everyone at the dealership was friendly and made our experience stess free. I would de More

by jeavalos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Sanchez, Rich D'Agostino
May 13, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so very much for posting this fantastic review! All of us here at Norm Reeves Honda are thrilled to hear that we were able to make you car buying experience simple and fun! Jose and Rick will both be happy to know that you mentioned them personally in your review! If there is anything else we can do for you just let us know! Please be sure to follow Norm Reeves Honda on Facebook and Twitter to become eligible for exclusive monthly specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

May 11, 2011

Went to buy a new 2012 Honda Civic Ex sedan. Got an internet price from Mark Nelson, and everything went just great. The 2012 model has only been out a couple of weeks, so the best price I could get w More

by Rockford180
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nelson (sales), Gary Curry (finance)
May 12, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for the kind words for Norm Reeves Honda! Customer satisfaction is out top priority and we are all thrilled whenever we receive positive feedback from our customers. Mark and Gary will both be pleased to know that you thought highly enough of their performance to mention them in your stellar review! If there is anything else Norm Reeves Honda can do for you please be sure to let us know! Also, be sure to follow us on Facebook and Twitter to become eligible for exclusive monthly specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Thank you, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

May 07, 2011

Me and my fiance were looking to buy a new car. We tried Carson Nissan and Carson Honda. Decided on a Honda so we were going to head back to Carson Honda but after talking with the sales manager on the phon More

by Nupie1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas and Dan Sandu, Lito Bayas
May 09, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so very much for posting this review for Norm Reeves Honda! We are always happy to hear back from customers, and find it especially gratifying whenever one of our customers posts a wonderful review like this! Lito and Dan will both be glad to know their service was appreciated. Please be sure to follow us on Facebook and Twitter to get up to date news regarding our latest deals and specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

May 04, 2011

Great service overall... Rafael was very nice and understanding of what was wanted and helped me out in everything possible. The purchase of my car would not have been possible without him. The car i More

by nbencomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen and Michael Choi, Rafael Messen
May 04, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Nbencomo, Thank you very much for taking the time to write about your experience with Rafael Messen, Michael Choi, and the rest of the Norm Reeves Honda team. We hope that you are enjoying your purchase and that we will be able to provide you with the same great standard of customer service in the future. Please don't hesitate to contact us with any questions. Also, please be sure to check us out on our Facebook and Twitter pages for our most recent news and special offers exclusive to our fans/followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Thanks, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

May 03, 2011

Me and my Wife had a Great Shopping Experience while looking for our new 2011 Honda Pilot. Herb the salesperson was great! He provided us with a wealth of information about the Pilot we were inquiring a More

by memoscruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Ratcliff
May 04, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Memoscruz, Congratulations on your new 2011 Honda Pilot! We appreciate you taking the time to share your experience from Norm Reeves Honda, and are happy to hear that Herb Ratcliff and the rest of the team could make this a smooth process for you. It is great to hear that you are a returning customer, and we look forward to continue to serve you in the future. Please do not hesitate to contact us with any questions, and be sure to visit our Facebook and Twitter pages to see our most recent news and special offers exclusively for our fans/followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Thanks, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

May 02, 2011

Our experience with Monica was refreshing compared to what we had encounter at the other Honda dealers. Not only was she very informed and knew her facts, but what we liked the most was her honesty. We' More

by preijers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Valerio
May 03, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for you kind words. All of us here at Norm Reeves Honda are dedicated to providing the best possible customer service and I'm pleased we were able to make your visit a pleasant one. Monica is certainly an asset to our team! If there is anything else we can do for you please don't hesitate to let us know! Also, please be sure to follow us on Facebook and Twitter for exclusive monthly specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Thanks, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

April 29, 2011

I was very pleased with the service I received from Tom n Lore Simons they make a great team. I have already recommened them to 2 coworkers. When I'm ready to trade my civic I will definately be returning fo More

by chale1036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tom n lore simons
May 02, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to post this review! Tom and Lore will be thrilled to hear that you included them. Customer service is our top priority and it is always validating to hear that one of our customers took notice. If there is anything else you need please don't hesitate to let us know. Also, please be sure to follow us on Facebook and Twitter to become eligible for great monthly specials. www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

April 27, 2011

Tom and Lore Simons are just wonderful. They listen to your needs and put you in the car that meets your needs. I traded in a Dodge truck and bought the NGV with the price of gas as my main concern Tom r More

by prmatthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Lore Simons
Apr 27, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much from all of us here at Norm Reeves Honda for taking the time to write this review! We always are excited by positive feedback from our customers. I'm pleased to hear that Tom was able to help you find an auto that suits you so well! If there is anything else we can do for you don't hesitate to contact us! Also, be sure to follow us on Facebook and Twitter for great monthly specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Thanks again, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

April 26, 2011

A special thanks to Mazen for showing me and my daughter the new 2012 civic. You explained each detail about the car fully. The time and friendly attitude you showed us was really great! My daughter hasn More

by Deanhajjar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mazen
Apr 26, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for posting this great review for Norm Reeves Honda! Our top priority is customer service and it is always validating to hear that our efforts are noticed by our customers. Mazen is certainly an asset to our team! If there is anything else we can do for you please don't hesitate to contact us! Also, be sure to follow us on Facebook and Twitter for exclusive monthly offers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

April 25, 2011

Me and my wife had a great buying experience. The salesman Herb was a plesure to work with and very knowledgeable.He worked very hard to find the car we where looking for witch was not easy consideri More

by njordan81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Ratcliff
Apr 25, 2011 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of all of us here at Norm Reeves Honda thank you very much for posting this great review! Herb is certainly an asset to our team and he will be thrilled to hear that you thought highly enough of his service to personally mention him in this review. If there is anything else we can do for you be sure to let us know! Also, please be sure to follow us on Facebook and Twitter for monthly specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Thanks so much, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

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