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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,758 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,758 reviews

February 14, 2013

I was extremely impressed by the service I received when purchasing a new car with Lito Bayas. I have been researching for days and getting estimates onlines on a new Honda Civic. I finally decided to visit More

by Civiclover11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas, Lito Bayas
Feb 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Civic! Lito is an important member of our dealership and he'll be happy to learn that you were so impressed by the level of service he provided. We look forward to working with you again in the future. Be sure to follow us on Twitter and Facebook to gain access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 14, 2013

Tony Dimarzo was very helpful when we bought our new car. He took the time to make sure we found the exact vehicle we were looking for. No high pressure sales tactics, no lies, no false promises. Tony worked More

by Ginaoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us! I am happy to hear that Tony was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 14, 2013

My review only pertains to the sales and finance department since I haven't had my car serviced yet. I bought a Honda Odyssey LX .. The salesperson Susanna didn't pressure me and took the time to sh More

by sungclee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this great review spreading the word about our dealership! Congratulations on your new Odyssey; I'm happy to hear that you were so satisfied during the purchasing process. I'm confident you will also be impressed with our service department! Before you bring your Odyssey in for service, check us out on Twitter and Facebook for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 13, 2013

We had been to different dealerships but none of the sales consultants were as friendly and knowledgable as Susan. Susan worked hard to get us a great deal and made sure we agreed with everything she wa More

by Natcomayagua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review was just delightful to read. I am happy to hear that Norm Reeves Honda outshone the competition and earned your trust and business. Susan is an important member of our team and she'll be happy to hear about how satisfied you were during the purchase of your new Accord LX. We look forward to working with you again in the future; remember to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 12, 2013

Buying a car is not an easy decision but with the right dealership and sales personal it could be a pleasant experience. I read a lot of reviews about Norm Reeve Honda in Cerritos before I made my mind to More

by Joe_Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
Feb 12, 2013 -

Norm Reeves Honda Superstore Cerritos responded

I'm happy to hear that you decided to give us your business after reading so many great reviews about our dealership! Congratulations on your new Accord; it's wonderful to hear that Sam was able to help you get into the car of your dreams. Thank you for taking the time to write this spectacular review. Visit us on Twitter and Facebook for our exclusive coupons. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 11, 2013

Hossain Ahmed helped me with all the inquiry regarding Accord. Thanks for the help !!!! Very Helpful . Very Friendly. Knows what he is doing. Good Attitude. More

by cvora23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your visit with us. Hossain is a hard-working, valued member of our team and he'll be pleased to know that you were so satisfied. Please let us know if there is anything else we can do for you. Remember to check us out on Twitter and Facebook! We offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 11, 2013

Hello, My name is Jesse Ramirez.. For the second time I had a great buying experience with Darrell Pork a few years ago I purchase a car for myself, now I just bought a Honda Fit for my wife Ariel. As More

by ramires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your latest purchase from Norm Reeves Honda! It's great to hear that Darrell was able to help you and your wife find the perfect vehicle to suit your needs. We greatly appreciate your loyal business and look forward to working with you again in the future. If you haven't already, check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 11, 2013

Life became much sweeter once I got into my new 2013 Honda Civic. And the man that made this possible for me is, Darrell Pork. Thanks a million. Mark R More

by Mark3R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review was a pleasure to read! It's very encouraging to know that Darrell helped make your experience at Norm Reeves Honda enjoyable. Congratulations on your new Civic. Before your next servicing appointment, check us out on Twitter and Facebook to access our latest contests, promotions, and coupons. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 11, 2013

Sales associate Nick Pin was very friendly and helpful. He found the car we were looking for (2013 Fit Sport). He helped a lot in sealing the deal. The negotiation and transaction went easy. Driving home, More

by fitsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review was a delight to read. It pleases me to know that Nick was so helpful during the purchase of your new Fit Sport. I apologize for your experience with the tire pressure; I can assure you that it was not our intention to overlook that detail. Congratulations on your new vehicle; be sure to find us on Twitter and Facebook before your next servicing visit. We offer exclusive specials to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 11, 2013

My husband I and I went to Norm Reeves Cerritos just to look at CR-Vs; no plan of buying at all. Our plan is to look at few different small SUVs, compare then later decide which one to buy. As soon as Bri More

by Lynn2145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also Ziggy Estrada at Finance Department, Brian Chen
Feb 11, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review was great to read! Thank you for taking the time to write about your experience and assign us such a high star rating. Congratulations on your new CR-V; I'm sure you are continuing to enjoy it. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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