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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,768 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,768 reviews

May 07, 2013

It was an overall great experience. Nick Pin was an excellent sales consultant who helped me with my purchase and kept me informed throughout the process. I got a Honda Accord and I am very satisfied More

by japibajwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this outstanding review and congratulations on your new Honda Accord! Your feedback is a reflection of our dedication to providing excellent customer service. I'm happy to hear that Nick impressed you by going above and beyond to accommodate your needs. Before your next servicing appointment, check us out on Twitter and Facebook. We offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 06, 2013

I just wanted to let you know about my wonderful experience at Honda. I was greated promptly by Kevin Harris who showed me around, answered all my questions about the car, was with me for my drive t More

by klb000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Choi in Finance, Adil Khan
May 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 03, 2013

MR HERBERT RATCLIFF IS A xxxx GOOD SALE MAN HE MADE ME A GOOD DEAL ON A TRUCK AND YOU NOW WHAT I'M GOING BACK TOO BUY ONE FOR MY LIL GIRL SHE IS 16 NOW AND SHE WANTS A HONDA AND GOING TOO GO SEE HERBER More

by berniehc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Bernie, thank you for writing this review! It's great to hear that Herbert was able to impress you during the purchase of your new truck. I'm happy to hear that our level of service has earned your repeat business; we look forward to helping your daughter find the perfect vehicle. Be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 03, 2013

Five stars to Lore Simons, who helped us with the leasing of an Accord. She was friendly, informative and patient, answering all our questions and concerns. She made the leasing experience pleasant and rewar More

by bluesbuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lore Simons
May 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! I hope you are continuing to enjoy your Accord and it’s wonderful to know that you feel confident in your decision to choose Norm Reeves Honda as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 02, 2013

I want to thank Lito Bayas for making me feel welcome and comfortable during the buy of my new car. He is an awesome sales person, very knowledgable, friendly, courteous and with a great since of humor. I c More

by nancyd88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
May 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! Lito is a valued member of our team and it's great to hear that he was able to make you feel at home during your purchasing experience. Our entire team works hard to maintain a hassle-free and honest environment and I'm happy to know we were able to impress you. Before your next servicing appointment, visit us on Twitter and Facebook for our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 30, 2013

Thank you Norm Reeves Honda of Cerritos, for my recent purchase of my new 2013 Honda accord, My sales associate Steven Carvalho simplified my purchase, i visited a few dealerships in the area, none to who More

by californiagirl106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Carvalho
May 01, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Accord; you've made an excellent choice of vehicle! Thank you for writing this great review; Steven is a valued member of our team and he'll be delighted to read your feedback. Remember to visit us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 29, 2013

Nathan Taylor was awesome, straight forward and honest. He works hard to get you out the door fast and in the car you want! Had a great sales approach not abrasive like other salespeople I have dealt with. More

by efrazier926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this great review! Nathan is a valued member of our team and he'll be delighted to hear that he was able to impress you. Congratulations on your new Civic; you've made an excellent decision. Before your next servicing appointment, check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 29, 2013

Diallo was very helpful and answered all my questions. He was very knowledgeable and understood what I wanted .. I would definitely come back here and recommend Diallo to my friends and family.... More

by Behr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diallo Damon Pinkard
May 01, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this great review! It's encouraging to know that we have earned your trust and loyal business. We hope to work with you again soon; remember to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 29, 2013

Just bought our new car. Roberto and Ryan helped us, they were very knowledgeable and answered all our questions and concerns. Robert was patient and helped us with the purchase. More

by raul11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! It's great to hear that Roberto and Ryan were such a great help during your visit. We'd love to work with you again in the future; be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 23, 2013

Hello, As a previous Honda owner I know the value of choosing one. Where I purchase my car is also important to me, for I want people that are friendly, knowledgeable and ready to help me and answer all More

by GeoGary70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
Apr 23, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this wonderful review! It's great to hear that Sam was able to impress you and earn your recommendations. We are delighted to have you as a part of the Norm Reeves Honda family and we look forward to working with you for your next servicing appointment. Don't forget to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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