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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,771 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,771 reviews

May 28, 2013

A very pleasant buying experience. Lito made me feel like he was really in my corner and I left feeling like I got a great deal. I will definitely go back to Norm Reeves Honda for my future car purchases! More

by LindaMason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
May 28, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive response! Lito is a valuable part of our team, and we're happy that he was able to provide you with a great experience and great value. We look forward to seeing you again for any future automotive needs, and invite you to keep up with us on Facebook and Twitter also. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 28, 2013

I loved the customer service and the tremendous amount of help this dealership provided me with. Jorge Ruiz was very kind and very efficient with providing me with what I needed. He proved to me that Norm Re More

by Dulce31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz, Jorge Ruiz
May 29, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We would like to express our sincerest gratitude for this valuable feedback. We are happy to know that the service Jorge and Dan provided you surpassed that of our competitors. We appreciate your recommendation and hope to see you back soon! Be sure to look us up on Facebook and Twitter for exclusive offers and updates. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 27, 2013

I recently visited Norm Reeves while in the market for a new vehicle and couldn't be happier. I recommend anyone visiting the dealership to ask for Jose Boivar. He was very helpful and willing to go the ex More

by Cordova03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
May 28, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your review, and congratulations on your new CRV! Our goal is to provide every one of our guests with a positive car-shopping experience, and I'm glad that Jose was able to go the extra mile to provide that to you. Please come visit us again, and also check us out on Facebook and Twitter to keep up with exclusive offers and events. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 26, 2013

I had a great experience in purchasing my new car. Roberto was efficient and professional throughout the whole process I test drove several cars until i found the right one for me. He was very patient More

by jmartin08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave us this review! Roberto and the rest of our team strive to provide the highest quality of customer service, and I'm so glad that we were able to help you throughout the car-buying process. Please come see us again in the future, and be sure to keep up with us online by following us on Facebook and Twitter as well. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 22, 2013

Sonny Wu was experienced, knowledgeable, helpful, and friendly. He provided great service. Recently he helped us get the new 2013 Honda Accord. Three years ago he helped us get the new 2010 Honda Accord. More

by newaccord2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
May 22, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new Honda Accord! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Sonny is an asset to Norm Reeves Honda and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 19, 2013

Today was a Great Day, I took my 2010 honda civic to the dealership to get service and i ended up trading my civic for a 2011 Honda Pilot. Jerry Gonzalez and Kevin Hernandez was very helpful and great to wo More

by sandybrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 21, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! It is great to know that Jerry and Kevin were able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 16, 2013

Customer Service - This was absolutely the best experience in a dealership that we have ever dealt with! I have had all the "typical" rude/slimmy/pushy kinds of sales people I think there are. Bu More

by dalecarrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Greg Buysman
May 21, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your fantastic review was quite a refreshing read! Congratulations on your new Honda; I am sure you are continuing to enjoy it. I am happy that our staff provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Norm Reeves Honda. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 15, 2013

I just got a Civic from Norm Reeves Honda in Cerritos I was hoping to get new Civic but I end up with certified Civic. even though I'm very happy my salesman Sam Alhafni show me the different between the t More

by kim_lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
May 15, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this fantastic review! Congratulations on your Civic; I hope you are continuing to enjoy it. At Norm Reeves Honda, our entire staff works hard to ensure 100% customer satisfaction and it's wonderful to know that Sam was able to impress you. Be sure to find us on Twitter and Facebook! We offer exclusive specials to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 15, 2013

I wanted to thank Hossain Ahmed on my 2nd Honda purchase within 2 years, thats why I came back to Norm Reeves, for the service and great pricing. Thanks again Hossain!!! More

by bossvibe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 15, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your second purchase from Norm Reeves Honda! I'm happy that you chose to return to our dealership when you found yourself in the market for another vehicle. We hope to work with you again in the future; don't hesitate to call or stop in if you have any additional questions about your new car. Be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 14, 2013

It was a pleasure to work with Susanna. She went above and beyond to get me the best quote and retain my business (I purchased an Accord from Norm Reeves Cerritos a few years back). She has also followed More

by oscarmireles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 15, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We are happy to have you as a part of the Norm Reeves Honda family! Susanna is a valued member of our team and she'll be delighted to hear that she was able to impress you. We look forward to doing business with you again in the future. Before your next appointment, check us out on Twitter and Facebook for our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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