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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,771 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,771 reviews

June 07, 2013

Nick was very helpful. We came in and he offered help right away. Very knowledgeable about the cars I had asked about. He worked hard to get the price that I could afford. He also helped me compare tw More

by domingo43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first car buying experience! I am delighted that you chose Norm Reeves Honda as your dealer. Nick is a valued member of our team and I'm happy to hear he exceeded your expectations by providing our trademark excellent customer service. We hope to have earned your trust and repeat business; it would be a pleasure to do business with you again in the future. Remember to find us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 06, 2013

my name is charles johnson, i usely don't bother writing reviews because the majority of people don't deserve one. however Herb is truley a cut of above the rest. I explained to him my current statu More

by jc993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Charles, thank you for taking the time to share this wonderful feedback. I am happy to hear that Herb was able to exceed your expectations by delivering well-informed and attentive service. We look forward to helping your daughter find the perfect Civic to suit her needs! Before you come in at the end of the month, check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 05, 2013

Sonny wu made my time smooth and offer to get water and food like hot dogs and hamburgers which they had for free. Handling a customer and bring food!! Can't top that. Friendly guy, knows what he is talkin More

by Ph1rocksanho3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny wu, Sonny Wu
Jun 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What an enjoyable review to read! It is reassuring to know that Sonny provided you with a hassle-free and welcoming shopping experience. Norm Reeves Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 04, 2013

Help me a lot made sure that I was happy and my family as well Love my car I would keep coming to the dealer for any of my services like I did with my civic cerritos team care very much More

by ivoryjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 04, 2013

Get price over Internet then get call from dealer,have better price over the phone, the sales person promise the price and the color they have. 2 hours late we get our new ACCORD and happy drive to home. More

by Wilsonmpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 01, 2013

Had a excellent experience great sales person. Highly recommend my sales person. Offered great pricing and was able to work on the budget I was looking at. More

by gabyminy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ceniseros
Jun 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new vehicle! I'm happy to hear that you found our staff to be professional, knowledgeable, and efficient. We hope to work with you again in the future; don't hesitate to contact us if you have any additional questions about your purchase. Remember to find us on Twitter and Facebook for our latest exclusive offers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 01, 2013

We were looking to either lease an Accord or Camry, but the no frills financing and great customer service is what made us choose this dealership. Prices are attractive and Jamie was most pleasant to deal More

by stellayoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ceniseros
Jun 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this great feedback! Congratulations on your new Accord; you've made an excellent choice in vehicle. Jamie is a valued member of our team and I'm delighted to hear that she provided you with such outstanding customer service. We are looking forward to seeing you for your next servicing appointment. Before you come in, check us out on Twitter and Facebook for our exclusive coupons. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 01, 2013

James ceniceros is a great salesman who is very patient and very outgoing. He answered all of our questions and went out of his way to show us a lot of vehicles since we r not sure of what we want yet. We More

by plumber81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james ceniceros
Jun 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this great review! It's great to hear that you have had a pleasant experience with our dealership so far and we look forward to helping you find the perfect vehicle to suit your needs. We greatly appreciate you spreading the word about James and Norm Reeves Honda and look forward to working with you in the future! Check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 29, 2013

I recently purchased a vehicle from your location and Kyle Crowley worked with me. His professionalism was far above what I expected. He was friendly, helpful and extremely courteous. He made me feel More

by emilylove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Norm Reeves Honda; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 29, 2013

Damon was very helpful in showing me the cars of what I was looking for and wanting. I didn't buy a car at the dealership but I continued my search. Not because I was dissatisfied or unhappy I'm just the t More

by susansalcedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diallo Damon Pinkard
May 30, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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