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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,953 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,953 reviews

February 21, 2014

Rafael was amazing! I felt so comfortable from the beginning, he answered all of my questions. I'm a first time buyer so I was a little hesitant to buy a car before shopping around. Rafael was very he More

by dayz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen, Rafael Messen
Feb 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for sharing this amazing feedback, and congratulations on your first car purchase! I am happy to hear that you love your new car and that Rafael was accommodating to your needs throughout your purchase. Our number one goal is to provide our guests with exceptional customer service. It is always a pleasure to hear when our team achieves this. We hope to see you back for anything you need in the future! In the meantime, be sure to check out our Facebook and Twitter pages for updates and offers. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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February 20, 2014

Gabriel was very helpful when I purchased my car in this dealership. He tried to work around the price I wanted for the car. He was patient in showing us around. He talked to my kids and kept them company, More

by TessPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Vargas
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for this excellent feedback! I am pleased to hear that Gabriel was helpful with your trade-in and found the perfect car for you and your family. We strive to provide a stress-free and informative visit for every customer. It is rewarding to hear that this was provided to you and your kids. We appreciate your recommendation and hope to see you back in the future! In the meantime, be sure to find us on Facebook and Twitter for updates on our dealership! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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February 20, 2014

Our experience at Honda cerritos was excellent. Our sales person very personable an understandings. He went out of his way an helped out in a family situation. Who does that? Shawn does. He made our car buyi More

by Trixbud1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jo jo
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words regarding your experience with Shawn! We appreciate your feedback and recommendation. Providing outstanding customer service is our top priority, and it is a pleasure to hear when our team is meeting this goal. We hope to work with you again in the future, as well as anyone you send our way. If you need anything, please come back and see us. Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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February 20, 2014

Jaime was very friendly. His attitude towards my business was outstanding. He was polite and not pushy. Someone to really look forward to with future business. More

by Advincula22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Jaime! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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February 20, 2014

Jeff Aoki was a great help in finding and buying my first new car. He did great at helping me reach a reasonable price. He was friendly and very patient with us. Even though the color of my car wasn't the More

by SandraSimental
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Solis, Jeff Aoki
Feb 21, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Sandra, Thanks so much for sharing these kind words about your visit with Jeff and Daniel! They are both valued members of our team and will be thrilled to know they went above and beyond throughout your purchase. Congratulations on your new Honda Accord! I hope you are enjoying it. If you need anything in the future, please don't hesitate to come back and see us! In the meantime, be sure to connect with us on Facebook and Twitter for current specials and updates on our dealership. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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February 18, 2014

I've purchased Two cars at Honda Norm reevs Cerritos with Hossain Ahmed in 2013 & 2014. I'm so happy about that. Bcz, I spent several months searching for the best price & best dealer. Hossain Ahmed was More

by Daminda76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this excellent feedback, as well as your continued business! Hossain will be thrilled to read these kind words about your visit. He is a valued member of our team and will be glad to know that he has continually showed you our dedication to customer satisfaction. We hope you are enjoying both of your purchases with us, and we look forward to working with you again on anything you may need! In the meantime, be sure to find us on Facebook and Twitter to stay up-to-date on current offers. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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February 18, 2014

Tom Simons was an outstanding salesperson. We set an appointment for a test drive of the Honda accord and ,,, Tom, was prompt and very accommodating. He explained everything and did a good tutorial on t More

by odett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Simons
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the excellent feedback and congratulations on your new Accord! I hope you are enjoying it so far. Tom is a key member of our team and will be pleased to read about your positive experience at our dealership. We strive to provide exceptional customer service to each and every customer, and it is a pleasure to hear this was provided to you. If you need anything in the future, please do not hesitate to reach out to us. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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February 17, 2014

Kim Kelly was amazing. She worked so hard for us and I never felt nervous, stressed, or pressured like I usually do when buying cars in the past. I would HIGHLY recommend her to friends and family. Ed als More

by NicoleFriedrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Kim! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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February 17, 2014

I was helped by sonny wu very helpful and friendly made everything easy for me to get me in my new 2014 honda civic. Answered all my questions with no problem and explained and showed me every gadget the c More

by Roberto023v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Sonny! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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February 17, 2014

We loved the way Jerry treated us from the start. He managed to get us what we were looking for without pressuring our intentions. He truly increased our level of confidence in the purchase we made. We More

by Fercin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience with Jerry! Our number one goal is customer satisfaction, and I am pleased to hear that our team showed you their commitment to this goal. If you have any further feedback or needs, please do not hesitate to come back and see us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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