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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,954 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,954 reviews

March 02, 2014

Kendra was great. She was professional, pleasant, and listened to what I told her I was looking for from my visit. She quickly took me to the Honda Civic I was looking for. The color, model, and accessor More

by al4491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Albert, I sincerely appreciate you taking the time to share this feedback. Thanks so much for your kind words! Kendra is truly an asset to our sales team and will be so pleased to hear that she showed you her dedication to customer satisfaction. Congratulations on your new Honda Civic! I hope you are enjoying it and look forward to seeing you back for anything you need in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 02, 2014

I decided to visit Norm Reeves Honda today just to look at the new model Accord.I walked away with a 2014 Accord with a great price thanks to Herb. I am so pleased an satisfied. I've told my family how exc More

by Conisha7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Ratcliff
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I am thrilled to read about your positive experience with Herb! Thank you for sharing this excellent review and rating. Our team strives to provide each and every customer with a professional and informative visit. I am pleased to hear that Herb provided this to you and found you a great new Accord that fit your needs and budget! If you have any additional feedback, please give us a call or come back in! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 02, 2014

I was shopping for a new 2013 Honda Fit Sport Automatic and contacted several dealers around Los Angeles via the internet to see who had the lowest e-quote/e-price and Norm Reeves was one of the lowest I r More

by jeanpierrecaner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Thank you for taking the time to write us a positive review! We appreciate your business as well as your kind words. Hope to see you again soon! Brad Mugg General Manager bmugg@normreeves.com

March 02, 2014

Eddie areteaga was very helpful when I went in 3/1/14 to purchase a new car. He showed me exactly what I was looking for and did not try to sell me on something I did not want or need. He was also able to g More

by jenavarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing these kind words about your visit with Eddie! I am happy that he found you exactly what you wanted and showed you our dedication to customer satisfaction. We hope to see you back for anything you need in the future! In the meantime, be sure to connect with us on Facebook and Twitter for dealership updates and offers. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 02, 2014

Sam helped me with get into a new Honda Civic LX even though my budget was really tight. He got me into the car I wanted at a price I was comfortable with and worked very quickly. Until now I would spend More

by botenb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this excellent feedback and star rating! I am pleased to hear that Sam provided you with a quick and hassle-free experience and found you a car that fit your needs and budget. We hope you are enjoying your new Honda Civic and look forward to working with you again in the future! In the meantime, be sure to find us on Facebook and Twitter for access to dealership updates and special offers. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 01, 2014

Herb was great to work with. Told him we won't ready just yet and he was ok with that. We checked out a few cars and when we were ready we test drove four cars and what do you know, we drove away with More

by Dunnsold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda Accord! I appreciate you taking the time to share these kind words. Herb will be pleased to hear that he provided you with an excellent purchase experience. We hope you are enjoying your new Honda and look forward to working with you on anything you need in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 01, 2014

My husband and I went to look around and found a great deal. This is our first big car purchase and we're very satisfied with their rates. Tony Dimarzo worked with me on the deal that fit my budget. Jojo More

by 12kickz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this feedback! I am happy to hear that Tony and Jojo helped you find a vehicle that suits your needs and budget. We work hard to make sure our customers feel well taken care of during their purchase. I am pleased that our team showed you their dedication to customer service. We hope to see you again in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 01, 2014

I would recommend this dealership based on my experience there. Mr. Brian Chen was friendly and polite with us. He was patient while he explained the features of the car and answered our questions. We test More

by abdjose23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Mar 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this excellent review and 5-star rating! We strive to provide every guest with all the information they need to make the right decision for their needs and budget. I am pleased to hear that Brain was accommodating and informative throughout your purchase. If you have any additional needs or questions, please come back and see us! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 28, 2014

I had a great experience, I got a fair value for my trade and an excellent price for my new Civic Hybrid. I will definitely recommend Phil & Norm Reeves Honda to my friends and family. Thanks. More

by Bridget2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Bridget, I am so pleased to read about your positive experience with Phil and our entire team. Thanks for sharing these kind words and recommendation! We hope to see you back for anything you may need in the future! In the meantime, be sure to connect with us on Facebook and Twitter. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 28, 2014

Tom & Lori made our new car purchase a pleasant one. They were friendly, polite, & able to answer all our questions. We will always return to them for our car purchases. We left feeling we had new fr More

by glogrif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Frank & Gloria, I appreciate you taking the time to share this excellent feedback. Thank you for leaving this review and rating! It is always rewarding to hear when our team is achieving our goal of complete customer satisfaction. We hope to see you back for any of your future automotive needs! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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