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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,505 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,505 reviews

June 29, 2013

talk about a way out of no way ! at least for what i was so afraid of...i would like to recognize Jackie and Mario ! beyond helpful and genuine folks. i can't express how happy and satisfied i am ! Jackie a More

by cellee
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jackie and Mario
Jul 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us this review. We are happy to hear that we were able to set your mind at ease with your car-shopping experience. We hope your new purchase continues to serve you well into the future. If you need anything else from us please don't hesitate to ask. You can find us on Facebook and Twitter if you would like to stay current on updates and offers with our store as well. We look forward to your next visit! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 28, 2013

I visited Norm Reeves for my second vehicle purchase. I I visited Norm Reeves for my second vehicle purchase. I went back to Jose Bolivar and he gave me a great deal once again. I'm extremely happy with More

by Cordova03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
Jul 01, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave us your input. We are glad that we were able to help find you the perfect vehicle at a price that is agreeable. Congratulations on your new Accord, we hope you love it! We certainly appreciate your recommendation, as well. Please feel free to contact us with any questions you may have going forward. We hope to see you back in again next time you need any service work done or perhaps for your third vehicle purchase with us! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 27, 2013

I just moved to L.A. and I have been renting a car from Avis for the last two months at about $800 a month. Not good. I've been meaning to look into buying a car, but I haven't saved up enough money to p More

by regip7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Jun 27, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your honest feedback with us! Our entire staff works hard to maintain a pressure-free environment while delivering efficient and knowledgeable service. It's encouraging to know that we were able to provide you with a fresh perspective on the car shopping experience. We hope to work with you again in the future; feel free to call or stop in if you have any additional questions about your purchase. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 26, 2013

I had an amazing experience here. This was my first time buying a car and Rafael made it easy, fun, and quick! I would definitely refer my family and friends to purchase their cars here. More

by Anniejevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Jun 27, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first new car! Thank you for taking the time to write this great review and spread the word about your experience at Norm Reeves Honda. Rafael is a valued member of our staff and he'll be glad to know he was able to impress you. Don't forget to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 25, 2013

I just had such an outstanding car buying experience with Sales Rep Greg Buysman and Dan Sandu in Finance at Norm Reeves Honda. I was worried about my credit but Greg put me at ease with his friendliness a More

by ChrisLapeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Buysman
Jun 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Civic! Thank you for choosing Norm Reeves Honda as your dealer and taking the time to give us this wonderful feedback. Greg and Dan are valued members of our team and they'll be delighted to hear that they were able to exceed your expectations and provide you with a memorable experience. Remember to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 25, 2013

Our experience with Norm Reeves Honda Superstore in Cerritos was excellent. Sales Consultant Kevin Harris was very honest, knowledgeable, and NOT pushy at all. He answered all of our questions and gav More

by lillypach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your feedback is greatly appreciated! Thank you for taking the time to write about your second purchasing experience with Norm Reeves Honda. I am pleased to know that when you found yourself back in the market for a new vehicle, you chose to return to our dealership. We look forward to impressing you during future visits! If you haven't already, check us out on Twitter and Facebook for our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 21, 2013

Jaime was really really helpful. He was not pushy, which is a good thing. It can be intimidating to walk into a dealer. Jaime showed me all my options, from brand new cars to fairly used cars. He was very h More

by denisemgalvez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review was a pleasure to read; thank you for sharing this feedback! We understand that car shopping can be stressful; that's why we work hard to maintain a pressure-free and knowledgeable atmosphere. Jaime will be delighted to hear that he was able to exceed your expectations. Be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 20, 2013

My experience was great. Eduardo Mora gave me great customer service and showed his knowledge with the vehicles we looked at. I had a great visit at Norm Reeves Honda Superstore! Lets just say I came i More

by BrianAlvarenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Eduardo Mora
Jun 24, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share this wonderful feedback. Congratulations on your new Civic; you've made an excellent choice in vehicle. Eduardo is a valued member of our team and he'll be very happy to read this review. We hope to work with you again in the future; remember to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 17, 2013

Great place to buy a new or used car nice people and great atmosphere thanks again to lito and all the helpful people on staff. More

by TheOiDuck
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Jun 17, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Lito and our staff were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 17, 2013

Lito Bayas was really very friendly and approachable. He is very knowledgeable and took the time we need to look for the car that I really want. I am really happy for the new Honda Accord EX-L that I purcha More

by Melita10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Jun 18, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Accord; you've made an excellent decision! Thank you for taking the time to write about your visit with us. Lito is a valued member of our team and he'll be delighted to hear that he was able to exceed your expectations. Before your next servicing appointment, check us out on Twitter and Facebook! We offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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