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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,473 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,473 reviews

July 11, 2013

Great experience as a first time car buyer. Sales person was very friendly and very helpful. He helped me make a great choice. I would definately recommend Norm Reeves Honda. More

by soNii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Jul 12, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first new car! I am delighted to hear that our staff was able to help you find the perfect vehicle to suit your needs. Thank you for spreading the word about our dealership; we hope to work with you again in the future. Be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 09, 2013

I don't know how I managed to enter 0 out of 5 stars for Jerry Gonzalez! I truly meant to enter 5 out of 5!!!! Jerry not only provided an excellent buying experience, he gave a follow-up call to be sure More

by HappyDriverDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 09, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new CR-V! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Jerry is an asset to Norm Reeves Honda and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 08, 2013

My wife and I including 2 of our friends went to your dealership during the 4th of July sales event. Although we had to wait a little bit, the overall experience we had was excellent mainly because of More

by mmxiiicrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Norm Reeves Honda; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 08, 2013

Thanks to Tito Lito he made my FIRST TIME BUYER experience memorable! Will definitely recommend him to ANYONE! He is on top of his game. Great customer service. Thanks again Tito Lito More

by cbattad20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Jul 09, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this wonderful feedback! Lito is a valued member of our team and he'll be delighted to read your review. We hope to work with you again in the future; don't forget to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 08, 2013

James was a very friendly salesman! He made the entire experience very comfortable and exciting! He also had a great sense of humor. The facility itself was very clean and fresh. Every person around had a More

by aglayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ceniceros
Jul 09, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with Norm Reeves Honda! Our entire staff works hard to maintain a hassle-free and honest environment; I'm pleased to hear that our efforts have been recognized. James will be delighted to learn that he was able to exceed your expectations. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 07, 2013

Lito and George were friendly and professional. They managed to get me out of the lot with a new car in less than two hours at a great price! Lito test drove the car we wanted with us and answered all o More

by jksiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Jul 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! It is great to know that Lito was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 07, 2013

Mr. Chen provides excellent and friendly services. No pressure, period. I got a very good deal from Brian for my Honda Civic and very much appreciate his effort to save me extra money. I would definite More

by KL5880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Jul 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new Civic! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Brian is an asset to Norm Reeves Honda and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 06, 2013

Was looking for a specific car and they are apparently hard to come by. However, this dealership had two. Kevin was very nice and took me on the test drive while explaining the benefits of buying new. More

by Akato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Norm Reeves Honda is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 04, 2013

This is the second car I've purchased at norm reeves cerritos with kevin harris. He actually called me to wish me happy birthday. Ive never had that before at any dealership and ive pirchased many cars. More

by nviramontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : kevin harris
Jul 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Norm Reeves Honda experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 04, 2013

THIS GIRL GOES ABOVE AN BEYOND FOR ALL HER CUSTOMERS !!!she gave me the best price low low low super low price. ASK FOR JACKIE AT NORM REEVESHONDA SUPER STORE More

by JENJEN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jackie , Jackie Bernardino
Jul 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of Norm Reeves Honda, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Jackie is a valued member of our team and it’s a delight to know that she helped to proudly represent our dealership throughout your Honda purchase. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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