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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,498 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,499 reviews

August 23, 2013

Decided to stop by and see what was new, didn't think I'd be buying two cars, thanks to Kevin Hernandez, and Mr. Abe Valdez, me and my wife and family are more then happy with both of our vehicles. Kevin More

by Jesus562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us! I am happy to hear that Kevin and Abe were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 22, 2013

My experience was exceptional. I had a dual salesman, meaning that Jeff and Ishan were the two that helped me. They are the internet sales managers. I negotiated my deal over the internet on Carwoo.com a More

by Mitzi5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tanius, Jeff Aoki
Aug 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Norm Reeves Honda experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 22, 2013

Employee Jeff Aoki did excellent job in providing all details and we are very happy with our new car. I would definitely recommend Honda for anyone who wants to buy a car. More

by Swethareddy
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Aug 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Norm Reeves Honda; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 22, 2013

Paul was very helpful, happy to work there and was very bright and cheerful. The service provided was fast, nothing I found hindering finding a car for me. The price was a little high, but manageable. I wo More

by ganzaruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that Paul and our team were able to show you what Norm Reeves Honda is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 18, 2013

My parents and I were planning on purchasing a car from a dealership that had the best offer for pricing, mpg, and overall appeal. We practically spent the day going through the different lots and inquiring More

by cmalit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Aug 19, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share this feedback! Congratulations on your new Accord; I'm happy to hear that Brian was able to make your first car shopping experience enjoyable. We look forward to seeing you for your next servicing appointment. Before you stop in, visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 18, 2013

Lito is an excellent sales person. He gave answers to all my questions. Explained all the features of the car. Took me for multiple test drives... for my satisfaction. He deserves a gold level in sales for s More

by HitendraMistry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Aug 19, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! Lito is a valued member of Norm Reeves Honda and he'll be very happy to learn that he was able to impress you. We work hard to maintain a hassle-free and honest environment; I'm delighted that we exceeded your expectations. Before your next servicing appointment, check us out on Twitter and Facebook for access to our exclusive specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 17, 2013

I am a customer of this Dealer since 2010, and the main reason I keep going back to this place is the amazing experience and service my sales person provides to my family and friends. That is why today we More

by corralesgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this marvelous review! We are delighted to have you as a part of the Honda family and we greatly appreciate your kind words and recommendations. We look forward to many more years of business with you! If you haven't already, check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 15, 2013

bought my second car from nate. it was awesome.like always. coming back to buy my daughters first car. i have refered nate to four close friends who have purchased cars.thanks again. More

by troy313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of Norm Reeves Honda, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Nate is a valued member of our team and it’s a delight to know that he helped to proudly represent our dealership. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 15, 2013

This is my 3rd Civic purchased from Norm Reeves Cerritos, and it continues to be top notch. Special thanks to Phil, Rich and Linda for their patience and excellent service. JSS More

by jss7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 19, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your third Civic! I am happy to hear that our staff has been able to impress you consistently throughout your Honda purchases. Thank you for writing this excellent review-- Phil, Rich, and Linda will be delighted to know how satisfied you are. Please visit us on Facebook and Twitter for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 15, 2013

I was so pleased with my visit to Norman Reeves, Danny was very helpful. He was very knowledgable with the car that I wanted to purchase that I didn't think twice about purchasing it and not to mention th More

by ADizon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Danny was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Norm Reeves Honda; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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