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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
8,842 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,842 reviews

November 16, 2011

I've been shopping for quite a few months now for the perfect civic. I shopped 5 different Honda stores but this place was the only one who actually had the car and thanks to Rich Fisler with his help on More

by russellbaddeley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Fisler
Nov 16, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We would like to thank you for taking the time to let us know how we're doing. It's great to hear that your car shopping troubles ended at our dealership and that we could get you into the vehicle that you most desired. We look forward to seeing you in the future and thanks for choosing Norm Reeves Honda. Be sure to check out our monthly specials on Twitter and Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 15, 2011

Excellent Experience dealing with both Lito and Mike. Very friendly approach, gave me the best deal. I was afraid that the lease/finance process may take long but it was very fast. More

by jubin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas, Michael, Lito Bayas
Nov 16, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to write this great feedback. Lito and Michael are great assets to our team and we're glad to hear that they were a shining representation of what are dealership values. We look forward to seeing you in the future and be sure to check us out on Facebook and Twitter. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 12, 2011

Brian Chen, who helped me select a new Honda CRV. I was very comfortable with him during my purchasing. He is very professional, friendly, patient and honest. I trust him, and trust the car he selected for More

by cohnguo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen, Brian Chen
Nov 14, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Cohn, it is very important to us that our associates have integrity and awesome customer service, so its great to know that you have recognized that. We truly appreciate any recommendations to friends and family and we are very happy to know that your overall experience at Norm Reeves Honda was a positive one. On behalf of our staff, thank you for your kind words and we hope to see you again for your next service. Don't forget to visit us on Twitter and Facebook for exclusive monthly specials Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 02, 2011

Herb was extremely friendly, very helpful, and seemed like he genuinely cared about getting me a car that I could afford and one that i loved. He listened do what I had to say and then showed me cars wit More

by kholmesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Ratcliff
Nov 03, 2011 -

Norm Reeves Honda Superstore Cerritos responded

It's great to hear that you're satisfied! Customer service is one of the areas of our business that we take the most pride in. We'll be sure to let Herb know to keep up the great work. If you have any questions or comments about your new vehicle, please feel free to let us know. Be sure to check out our pages on Facebook and Twitter for deals and specials in the future. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 02, 2011

Jojo Bayas is a very friendly and very knowledgeable. I am so happy and satisfied of the service what he did. Thanks for helping us. More

by pandugol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
Nov 03, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for posting a review! We're really glad that Jojo could help you out. Customer service is an area that we always try our best to excel in. Please let us know if you have any additional questions or concerns that we can help you resolve. Also, be sure to check out our Facebook and Twitter pages for information on upcoming specials and deals. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 01, 2011

Bought a 2008 CR-V today and I love, love, love it. The Bought a 2008 CR-V today and I love, love, love it. The salesman Mazen was great!!! Thanks!!!! I will recommend this dealer and salesperson to all More

by deanbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : MAZEN
Nov 01, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We would like to thank you for taking the time to let us know how we're doing. Customer service and a helpful team are two things that we aim for excellence in. We're glad to hear that Mazen took such great care of you during your visit. Please let us know if you have any questions or concerns about your CR-V! Check us out on Twitter and Facebook for exclusive specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

October 31, 2011

My husband and i went to the dealership looking to lease a 2012 Honda Accord. We found the car that we like with the lease payment that we can afford. We are very impressed with Nate Taylor's way of treatin More

by VELISANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NATE TAYLOR
Oct 31, 2011 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of the whole Norm Reeves Honda team, I would like to thank you for the positive feedback. We believe that every customer deserves to be treated like they are a part of the Norm Reeves Honda family and we're glad to hear that you've noticed our hard work. We look forward to seeing you in the future. Take advantage of our monthly specials by following/liking us on Twitter and Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

October 30, 2011

I was very happy with my purchase and with the experience of buying from Norm Reeves. I was in the market for a 2012 Honda Accord LX. I went online for a quote from the dealer five blocks from my place More

by jeffhen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora, Mucio Sanchez, Eduardo Mora
Oct 31, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We would like to thank you for taking the time to write this outstanding review. We are dedicated to an experience that shows our value in customer service and dedication to the guest. Eduardo and Mucio will be more than pleased to hear that you've spoken such kind words about your experience. Please be sure to contact us if you have any questions or concerns about your vehicle. Be sure to check us out on Twitter and Facebook for exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

October 23, 2011

As shopping for and purchasing a car can be a stressful endeavor, I have to say that Lore Simons made it a nonstressful situation. She made me feel very calm, answered all questions that I had, understood More

by courtreporter2b
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lore Simons
Oct 24, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and time spent writing this kind review. We aim for a stress-free and comfortable purchasing environment. It's very reassuring to see that you've taken notice to our hard work and trying efforts. We look forward to seeing you in the future and thanks again for the shining recommendation. Be sure to check us out on Facebook for exclusive specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

October 17, 2011

Kevin Harris was very helpful to myself and my husband. He tried to get the price that was affordable for us. He was very helpful and was attentive to our needs. I would recommend him to anyone purchasin More

by kathybenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Harris
Oct 18, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Kathy, Thank you so much for taking the time to write this feedback. We're glad to hear that you got the car that you wanted at an affordable price. We are always trying to meet the needs of our guests 100% and it's encouraging to know that you've noticed our hard work. We look forward to seeing you in future and thank you for the glowing recommendation. Be sure to check us out on Twitter and Facebook for exclusive specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

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