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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
8,842 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,842 reviews

December 06, 2011

My last visit to Norm Reeves Honda on November 25, 2011 was my 2nd. I am a repeat customer. My return visit simply speaks for itself. I was satisfied on my first purchase of my CRV. Danilo Atienza's assi More

by rsbuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danilo Atienza
Dec 07, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Ric, Thank so much for the kind words. We sincerely appreciate you making the trip from Las Vegas to come visit our dealership and it is flattering to know that we've made such a great impression on you. We look forward to seeing you in the future. Be sure to check out our Facebook and Twitter for exclusive contests, specials, and news. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

December 05, 2011

Rich Fisler made the sale happen. There was no pressure. It was a good experience. I would rate him excellent. I would definitely recommend Norm Reeves Honda to anybody and to look for Rich Fi More

by bacolod123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich fisler
Dec 06, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind recommendation. We love hearing from our customers and it is especially pleasing to know that Rich took such great care of you. Please contact us if you have any questions or concerns about your vehicle and we would be happy to help. Be sure to check us out on Twitter and Facebook for exclusive specials and contests. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

December 01, 2011

I usually dread the experience, of dealership sales people. however, this was the case with Herb Ratcliff. He took the time and explained all my options to purchase, and gave the most through showing o More

by mybestfriend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
herb ratcliff
Dec 02, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to let us know how we're doing. It's great to hear that Herb made your experience refreshing and unique in comparison to other dealerships. We look forward to seeing you at the end December. Be sure to check us out on Twitter and Facebook for exclusive specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 30, 2011

I am so happy. I have my first brand new car. I can't believe the amazing help I got when I walked into Norm Reeves Honda. I was approached by Lito Bayas and he was very friendly and helped me find the p More

by MKW1411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas, Lito Bayas
Dec 01, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first brand new car and we're glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and we're glad to hear that Lito showed you how much we value our guests. Enjoy you new vehicle and we look forward to seeing you again in the future. Check us out on Twitter and Facebook for exclusive monthly coupons. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 26, 2011

November 25 2011 We have leased a 2012 Honda civic from November 25 2011 We have leased a 2012 Honda civic from Norm Reeves. Our sales representative was Kaveh Teherani. Kaveh is the consumate gentleman. H More

by laronens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaveh Teherani
Nov 28, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for the great feedback. We're sure Kaveh will be thrilled to hear about the positive experience he was able to provide you. Customer satisfaction is our number one priority, and we're glad that you noticed our hard work. Feel free to contact us with any questions or concerns. Follow us on Facebook and Twitter. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 24, 2011

I have 2 small ones and didnt have time to wait all day we were in an out of there with my new car in less than 3 hours fastest ever. Highly recommend! More

by rosevigil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hossain Ahamed
Nov 28, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We are so pleased to hear about your expedient and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future. Be sure to follow us on Facebook and Twitter for upcoming deals. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 18, 2011

Norm Reeves and Jose proved that I can, in fact, have the car I want in the color I want. The whole process was amazing. . . I was able to fill out my application online and fax over my insurance documents s More

by stevegchavez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Sanchez
Nov 18, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We are thrilled to know that you enjoyed your latest experience. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Be sure to check out our additional specials on Twitter and Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 18, 2011

This was the best car buying experience I have ever had. I was there to purchase my 18 year old daughter her first car. She found the car we purchased on the AAA Website. We called and made an appointment More

by dchicca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Simons
Nov 21, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking time to write this excellent review. We are thrilled to know that we could exceed your expectations, and felt comfortable for the entirety of your visit. We wish you all the best with your daughter's first car, and hope to see you back again in the future. Please be sure to follow us on Facebook and Twitter to receive additional online specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 17, 2011

Thanks to everybody at Norm Reeves Honda!! They made me a great deal on my used Honda CRV Ex. Darrell Pork was my salesperson and he answered all my questions and gave me a lot of info to make my decision ea More

by TimothyMurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darrell Pork
Nov 18, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Mr. Murphy, your kind review means a lot to us. Thank you so much for taking the time to let us know how we're doing. We're glad to hear that Darrell was able to make you feel comfortable during your recent purchase, and on behalf of the dealership, we all hope that you will enjoy your CRV Ex. Be sure to check out our monthly specials on Twitter and Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 17, 2011

My name is Mr. Vladamir and I want to thank Darrell pork My name is Mr. Vladamir and I want to thank Darrell pork & mike porter for giving me the best deal on my Honda Accord Ex !! Thank you More

by Vladamir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : darrell pork
Nov 18, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Vladamir, thanks for the great feedback. We always aim to make the car buying process an easy and stress-free environment, so it's great to know that we've achieved that! We hope to see you back at Norm Reeves Honda in the future, and if you have any other questions we can help you answer, please don't hesitate to contact us. Find us on Facebook and Twitter for additional online specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

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