Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
8,842 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 8,842 reviews

February 01, 2012

Worked with Kim Kelly for the second time and she did not disappoint. Got the car (Civic Natiural Gas) and price I wanted. She was very helpful every step of the purchase. Will definately buy a third car More

by barry2557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Kelly Lujan
Feb 03, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this review. We are pleased to hear that Kelly's hard work shined through during your visit. We look forward to seeing you for next vehicle! Be sure to check us out on Twitter and Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

January 31, 2012

We just purchased at 2012 Honda Civic for my brother attending college. And Roberto was the one helping us. He gave us different options and we selected the best that fit our economic budget. So if you More

by rarreola3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roberto Arteaga and Dan Sandu
Jan 31, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We hope that your brother is enjoying his 2012 Civic and thank you for taking the time to share your experience. Customer satisfaction is a very important to the whole team and we are glad to know that you've noticed our hard work. Be sure to check us out on Facebook and Twitter for exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

January 31, 2012

I gave the above rating because the first person i met when i entered your store really impressed me and that was Vince Marquez your General sales Manager. He had a nice smile and got us a sales person w More

by awelch2223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Taylor/ Vince Marquez /Murat Tiryaki
Jan 31, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Alfred, we appreciate your kind words and thank your for writing this great review. The whole Norm Reeves Honda team is always looking for ways to stand out among other dealerships and we are proud to know that we've exceeded your expectations. Follow us on Twitter and like us on Facebook to check out our exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

January 28, 2012

Kim got us through our purchase of a Natural Gas (CNG)Civic with the efficiency and expertise of a pro. We were walked through every step of the purchase from all the paperwork to the delivery of t More

by Leutheuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Kelly
Jan 30, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this glowing review. We take pride in our team's strong efforts to provide a knowledgeable and stress-free experience. It pleasing to hear that you've found this value in us. Be sure to check us out on Twitter and Facebook to become eligible for exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

January 20, 2012

Rafael was the last person I was giving a chance to on helping me purchase a car. I had been to two previous dealerships and was totally disappointed. If they weren't swarming over me, they weren't helpin More

by Nayapixies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen, Rafael Messen
Jan 23, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We sincerely appreciate your kind words. Congratultions on your new car and we're glad to hear that we could give you an excellent experience. Hassle-free service and an accommodating visit are both very important values to our dealership. Be sure to check us out on Facebook and Twitter for exclusive specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

January 18, 2012

I was the best sales person i have ever had. Went on internet to get a quote from several honda dealerships on New Year"s Eve..I first got a qoute the nite before from Long Beach Signal Hill, they didnt More

by richPayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eduardo mora, Eduardo Mora
Jan 18, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Rich, we appreciate your great feedback. We love hearing from our customers and we're happy to know that your experience went so smoothly. Enjoy your new 2012 Honda Civic! Like us on Facebook and follow us on Twitter to learn about latest news and specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

January 17, 2012

The whole experience purchasing my new car was great. I liked the selection of cars.There was no real pressure to purchase the car but since I fell in love with it,it was mine :) More

by nicoleweiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ,Hammad,and Ziggy
Jan 18, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Nicole, thank you for taking the time to write this review and we're glad to hear that you're loving your new car. It is our goal to provide friendly service and a great vehicle selection for our customers. Don't forget to check us out on Facebook and Twitter to learn about our latest specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

January 10, 2012

I recently bought a car at Norm Reeves Honda Superstore. Experience of my car purchase was excellent because of Internet Sales Person, Eduardo Mora. He dud an excellent job of informing me of a) the availab More

by pmireles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora, Eduardo Mora
Jan 10, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We would like to sincerely thank you for letting us know how we're doing. Our team realizes that purchasing a vehicle is a big decision and we are always trying to give a simple and informative experience. Again, thank you for choosing Norm Reeves Honda. Don't forget to check us out on Twitter and Facebook for exclusive monthly specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

January 10, 2012

We recently purchased 2 new vehicles at Norm Reeves Honda Superstore as returning customers. Our salesperson (Dan Stonecu) was pleasant, professional, very helpful, attentive, and made sure that we had ampl More

by terri edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stone, Michael Choi, Dan Stonescu
Jan 10, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the kind recommendation. We love hearing from our customers and it's great to know that we were able to assist you with the car shopping process for two vehicles. Enjoy your vehicles and we look forward to seeing you in the future. Take advantage of our monthly coupons on Facebook and Twitter! Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

January 10, 2012

The employees were friendly, helpful, and straightforward. I had no problems buying my new car. Dimarzo as Estrada made the process very simple and easy going. Overall I am very happy with my More

by Lisa Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dimarzo and Ziggy Estrada
Jan 11, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Lisa, congratulations on your new vehicle and thank you for taking the time to let us know how we're doing. We strive for a worry-free and simple experience and it is always encouraging to know when we've reached this goal with our customers. Enjoy your new vehicle and we look forward to seeing you in the future. Be sure to check out our Facebook and Twitter to become eligible for exclusive specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

...
846
...