Norm Reeves Honda Superstore Cerritos

I shopped around the samedayday 3 other dealers and I came back to Norm Reeves because my sales guy Rafael was great and helpful. And i love my new 2012 Accord!! came back to Norm Reeves because my sales guy Rafael was great and helpful. And i love my new 2012 Accord!! More

I highly recommend Norm Reeves Honda Superstore Cerritos to anyone interested in buying a new/used car. We bought our Honda Oddysey in 2005 and just recently bought a Honda Accord last January from Danny At to anyone interested in buying a new/used car. We bought our Honda Oddysey in 2005 and just recently bought a Honda Accord last January from Danny Atienza. He was very helpful and made sure that we got a good deal. We went home very satisfied with our new Honda Accord 2012. We're a very satisfied customer since 2005. More

Robert Lavariere is THE best salesperson ever. He turned the most horrible experience at this dealership into the best car buying experience ever. When I first called and spoke with him earlier in the week the most horrible experience at this dealership into the best car buying experience ever. When I first called and spoke with him earlier in the week, he was leaving for the day and connected us with Mark Nelson. Mark was unprofessional, wouldn't answer our questions, lost his cool and got very testy when we started talking about cost and negotiating, insulted me, my husband and my kids, and treated us like we were not even worthy of his time or effort. He wouldn't show us the Kelly Blue Book info, and didn't want to let us see any of the paperwork on the car. His picture should be in the dictionary next to the words typical used car salesman. If he told me one more time that they were not going to make any money on the deal I was going to puke. He took us for a test drive in a car that was defective, told us he would not even buy that car, then tried to sell us that very car when the price of others was too high. Really?? I called Robert the next morning to let him know how his referral worked out and he was more than ready to turn that experience around. After being thoroughly disgusted with Mark Nelson, we came back in the following day to meet with Robert and left with the car that we wanted. Great price, great add-ons, honest, great service, respectful, honest, kind, helpful, honest. He took out all the certified pre-owned paperwork and showed us exactly what conditioning work had been done on the car, broke down the Kelly Blue Book comparison, and the value breakdown from when the car was turned in. We felt informed and respected, and had no doubt about what we were purchasing. Robert should be commended for his commitment to excellence and customer service. Our first car was from Norm Reeves Cerritos 15 years ago, and Robert made this experience even better. His superior service and attention to our concerns proved to be even more than we had expected. I do hope that you will recognize his quality of performance as he is truly an asset to your office and your organization. Thank you, Tonja E. More

When I first went to Norm Reeves I was greeted by Kevin harris. He took the time to answer all of our questions even though we had informed him that we would not be purchasing a car for a few weeks. My wif harris. He took the time to answer all of our questions even though we had informed him that we would not be purchasing a car for a few weeks. My wife and I went back the following week to purchase a car but Kevin was not their, he had already left for the day. We then spoke with Sam Alhfani, who helped us the rest of the way. Both Kevin and Sam were great!!!!! More

my son will be graduating form high school in june, i spot by your dealership, just to look at vehicles. I was approached greeted very profesionally by Herb, which was a great relief, because salesmen ar spot by your dealership, just to look at vehicles. I was approached greeted very profesionally by Herb, which was a great relief, because salesmen are often very pushy. I explained that i will be ready to purchase in May. Herb showed the vehicles he had, also he took me the new vechicles and showed me the new civic. I must admit I was so impressed by the car, i think now i more than likely get a new car for my son. Herb, show different ways I will be able to make a purchase and still fit it into my budget. I was very happy he showed me because i thought maybe I could only afford an used vehicle only. I now, have the best ideal of what i what to do. I still will purchase in May but Herb, told not to worry he will keep me informed and updated on programs. I will without a doudt only purchase from Herb. thanks. Issac More

As soon I as i drove up into the dealership I was greated by George. He answered my questions and his service was good. From there I was taking care of. From the time I got there to the time I left the proce by George. He answered my questions and his service was good. From there I was taking care of. From the time I got there to the time I left the process was fairly quick. I did have a price in mind and they beat it by $100.00. Overall the service was great. from salesman to finance department. Jose Hernandez More

I want to thank Darrell Pork and the staff at Norm Reeves I want to thank Darrell Pork and the staff at Norm Reeves Honda for helping me get approved on my used car . They treated me first class all the way I want to thank Darrell Pork and the staff at Norm Reeves Honda for helping me get approved on my used car . They treated me first class all the way . I got the car i wanted with a low Payment . thanks to everybody at Norm Reeves Honda for there help in my car purchase .. Trishon Whiting More

My name is Yasir Saied and i would like to recommend this dealer for their exceptional customer service and helpful staff. I bought a 2011 Honda Civic Lx in March of 2011 and it was the best decision I made. dealer for their exceptional customer service and helpful staff. I bought a 2011 Honda Civic Lx in March of 2011 and it was the best decision I made. Wth the help from Hossain I was able to come to a a decision that me and my family were happy with. I have been back for scheduled maintenance and there has been nothing but good things to say. They greet you with a smile and treat you to a shuttle ride while you wait to the nearby mall. It a great dealership to by your next honda and its all thanks to the service of Hossain Ahmed. Thanks. More

Ted Suh was friendly, honest, helpful and I had my best car buying experience ever! Norm Reeves Honda will receive all our family's business! car buying experience ever! Norm Reeves Honda will receive all our family's business! More