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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,093 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,093 reviews

October 19, 2024

No one ever texted or called me that my car was ready for pickup. There was no phone number written for me to call. I waited there for 4 hours. When I asked the guy he said he forgot to send a text. Such a w More

by suryavenugopazfael917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We know that your time is valuable and apologize for the wait. Please get in touch with us so that we can learn more about your experience with us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 19, 2024

I went to the dealership for a used car they had a used car gave a price that I could aford More

by garygill356
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your satisfaction means a lot to us! We look forward to your next visit.

October 19, 2024

Fast, reliable, communicative, helpful, and easy! I love taking my car here to get service and even to buy cars here! More

by Destinygast1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're glad you had a great experience with us! Looking forward to seeing you again.

October 19, 2024

Dealer should of had more crv touring hybrids on the lot Only had one Weak for the largest dealer in the United States More

by Dvenablee320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us. We strive to provide one of the largest inventory selections, unfortunately they change daily throughout the day. We value your business and your time, and we want to thank you for taking the time to provide feedback. If there is anything else we can assist you with, please contact us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 19, 2024

Great service 100% satisfied . George was very great with great attitude. I would go back More

by perezangie67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5 stars! Let us know if you need anything in the future.

October 19, 2024

I lake the dealer because they have many choices and very good referrals also very good service all over in the town thank you More

by acuario_ptg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy you had a great experience! Hope to see you again soon.

October 19, 2024

Excellent service, great people and good work I’m recommend to everyone thank for everything More

by contreras.berna1469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanks many Sanchez
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5 stars! Let us know how we can help you in the future.

October 19, 2024

Great customer service awesome prices and great cars Always recommend to a friend it family More

by gmoses1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the glowing review! We're always here to help.

October 19, 2024

It’s good sells service and also good hospitality. i am happy Honda sales team More

by Mithu
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

So glad you enjoyed your time with us! We're here for any future needs.

October 18, 2024

Excelente y eficaz servicio de el que me brindaron,estoy muy contenta con mi Honda Pilot More

by Nelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ugur Sisman.
Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

¡Muchas gracias por tu reseña! Nos alegra mucho saber que estás tan contenta con tu Honda Pilot y que nuestro servicio fue de tu agrado. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Disfruta de tu vehículo!

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