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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,511 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,511 reviews

October 14, 2014

Able to meet my needs As I step in this store, everybody wears a big smile and right away offered a bottled water for me. Danny Atienza was my salesman and he really was More

by Rey Quiros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Atienza
Oct 16, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Rey, Thank you for sharing this positive review and rating! I am happy to hear that your time spent with Danny and the rest of our staff was so pleasant. We pride ourselves on the high level of our service excellence, and it is great to hear that this came across as soon as you walked in the door. Congratulations on your new purchase! If you have any questions or concerns regarding your new vehicle, please come back to see us. We hope to work with you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 11, 2014

.GREAT SERVICE/HONEST DEALERSHIP" GRET JOB CHANDIKA. Purchased my 2014 HONDA CIVIC YESTERDAY - absolutely LOVE it! I just wanted to say what a great experience I had at NORM REEVES and with my Salesman M More

by sinath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : AJ
Oct 13, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for these kind words! We are thrilled to hear that you enjoyed your experience and that Chandika, AJ and the rest of our staff provided you with such exceptional service. Our number one goal is to make sure every customer drives away completely satisfied, and it is always rewarding to know when we are achieving this. Thank you again and congratulations on your new Civic! We hope to see you back again in the future. Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 10, 2014

excellent fast smooth transaction with sales man Dealer sales man was very professional no hassle at all! Smooth transaction and very good at taking care of our needs and making us feel enjoyment wa More

by khanh123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 13, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive review and rating! We work hard to make the entire purchase process easy and hassle-free. I am happy our team showed you their commitment to providing quality customer service. Please let us know if there is anything we can help you with in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 10, 2014

Honda Pilot Jerry Gonzalez was very honest and knew the truck very well. He assisted us and got my wife and I the deal. He is bilingual and had no problem swappin More

by daosca10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 13, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing these kind words about your purchase with Jerry! I am happy to hear that he was helpful and accommodaying to all of your needs. Congratulations on your new truck! We hope you are enjoying it, and we look forward to working with you again in the future. Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 08, 2014

No aggressive pushy salesperson Phil Byrd helped me to get the best price available on my 2014 Honda Civic. He knew I did not want anything but the basic and he did not push anything More

by babyruth79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us, and congratulations on your new Civic! Phil is an excellent member of our sales team and always works hard to get customers the best price on a Honda that suits their needs. I am happy he was able to show you our dealership's commitment to quality customer service. If you need help with anything else, please don't hesitate to give us a call or stop back in. Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 07, 2014

Best car leasing experience ever! We were extremely pleased with the service and pricing we received. Allen Nouri did a great job of keeping in contact with me via phone and email unti More

by makepeac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 07, 2014

Great buying experience I loved their internet pricing. If it weren't for that, I would have bought elsewhere. Also, Ty and Frank were pleasant to deal with and were very str More

by HangL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you! We always enjoy reading customer feedback that helps us ensure our team is providing customer service that exceeds our high standards. We know that buying a car is an important decision, and we are thankful that you chose Norm Reeves Honda for your automotive needs! Please feel free to contact us if you have any questions about your new vehicle! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 07, 2014

Norm Reeves Honda is the dealer of choice! I bought my car a year ago from the friendly and very helpful people at Norms. The buying experience was the best I have ever experienced. A year la More

by heidi.prior.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Etheridge
Oct 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Heidi, Thank you for the positive feedback! I am pleased to hear that our team has shown you our dedication to customer service in every aspect of our dealership. Our top priority is to ensure that our customers are completely satisfied throughout their visit, as well as long after the initial sale is over. It is rewarding to know that our team has worked continuously to gain your trust. We hope to see you back again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 05, 2014

Haggle Free This was my first car buying experience. I had gone to two dealerships and at one particular dealership they got me test drive a totally different mod More

by Jorge Carrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Oct 07, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this positive review and rating, Jorge! We always love to hear input from our customers. I am very pleased to hear that Sam made your first car-buying experience pressure-free and enjoyable. He is an asset to our team and will be happy to hear this excellent feedback. Thanks for the recommendation, and we look forward to working with you again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 05, 2014

Arrogant and hard to deal with I've called many times to negotiate some offers from other dealerships, they were not very helpful about that, Also kinda rude on the phone if you are More

by samuelkhalil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Hamid
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