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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,931 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,931 reviews

December 06, 2013

I came to look at used cars on a limited budget. Greg Buysman found a certified Accord that I could afford. Greg knew all about the Honda pre-owned certitified program, showed me plenty of choices. Wh More

by Victoria707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Buysman
Dec 06, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Victoria! I am so pleased to hear that Greg was able to get you into an Accord that fit your needs and budget. Thanks for taking the time to share your experience with us! We always love to read feedback from our customers. I hope you will come back and see us again for your first service appointment! In the meantime, connect with us on Facebook and Twitter for content and offers. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

December 02, 2013

I visited most dealerships within 1/2 hour of my home in Moreno Valley. What most of these dealerships considered customer service felt more like pushiness and coercion to purchase a vehicle that wasn't ex More

by jerroperro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Wow, I am thrilled to read this excellent review! Thanks so much for taking the time to share your experience. It is rewarding to know that our commitment to customer service has gained us such great referrals. Susanna is an excellent member of our team and consistently delivers on our promise of top-notch customer service. We hope you are enjoying your new car and look forward to working with you, as well as anyone you send our way, in the future! Be sure to find us on Facebook and Twitter for updates on our dealership, as well as exclusive offers. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

December 01, 2013

I simply must share my experience at Norm Reeves Honda at the Cerritos Auto Square. This was by far the most fun and easy time I have had buying a car. These guys get it. The salesman Greg Buysman was no More

by susan409
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Buysman
Dec 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We are so pleased to read this fantastic review, Susan! I am happy that Greg was able to show you all the great features of the CR-V and was helpful throughout your visit. He is an excellent member of our team and consistently upholds our value of exceptional customer service. If you have any additional needs or concerns, please come back and see us! In the meantime, connect with us on Facebook and Twitter for updates and offers. Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

December 01, 2013

Tony Dimarzo got me the lowest price on the new civic of all the dealers I shopped. I went to 4 other dealers and learned that all I had to do is come to Honda Cerritos first. I could have saved a full da More

by beezerd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

I am so pleased to hear that Tony got you a great deal on a new Civic and put an end to a stressful day of shopping. Thanks for taking the time to leave this great feedback! Our team always aims to create a pressure-free and relaxing environment. I am glad this dedication was provided to you. Congratulations on your new Civic! I hope you are enjoying it so far and look forward to seeing you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

November 30, 2013

I WENT TO NORM REEVES HONDA JUST TO BROWSE AROUND, I WAS WARMLY WELCOMED WITH A SMILE BY DANIEL SOLIS. HE HELPED ME FIND EXACTLY WHAT I WAS LOOKING FOR, ELIMINATING CERTAIN OPTIONS I DIDNT NOT WANT, TO NARR More

by luisanava857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Solis
Dec 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for these kind words! I am happy to hear that our team was helpful and accommodating to your needs. Daniel is an excellent member of our staff and will be thrilled to hear he provided you with a professional and informative experience. We always strive to make our customers feel welcome, and I am glad to hear Daniel extended this to you. If you have any further needs, please come back and see us! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

November 30, 2013

I came in to meet with Miss Black just a couple days ago, 11/24, with my family after about a week of emails, calls, and text messages with her. I was very impressed with how quickly she responded to all my More

by JessicaA909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What an enjoyable review to read! It is reassuring to know that Kendra provided you with a hassle-free and welcoming shopping experience. Norm Reeves Honda's primary concern is delivering flawless customer service, which means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you have any additional questions or concerns. Also, Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

November 30, 2013

I want to thank Lore Simmons for everything she has done!!! She went above and beyond to help us with the payments, providing is with all the information I respect to our car. More

by Vgarcia760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lore Simmons, your awesome!!!!
Dec 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave this 5-star review and rating! I am happy to hear that Lore went above and beyond to make your experience hassle-free. We understand that buying a car is a huge decision, therefore our team strives to give our customers all the information needed to make the right choice. We hope you will come back and see us again for anything you may need! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

November 29, 2013

I was shopping for Honda Odyssey Touring got few quotes from dealers and I know what I wanted to pay. Based on the reviews of Norm Reeves I walked in and was greeted by Roberto he showed me the vehicle and More

by benj71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adil Khan
Dec 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing this excellent review and rating! I am so pleased to read that our team went above and beyond your expectations and found you a car that fits all of your needs. Our number one goal is to ensure 100 percent customer satisfaction, and I am happy to hear that Roberto and Adil helped achieve this with you. Thank you for this great recommendation. We hope to see you back again in the future! In the meantime, be sure to check out our Facebook and Twitter pages. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

November 26, 2013

I've never thought buying a car would be that easy. The sales person (Eduard Radulescu) helped me chose the perfect car for my family. He did a good job handling so many of our questions with professio More

by emanoesuper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sandu, Eduard Radulescu
Dec 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

I sincerely appreciate your positive feedback! Thanks so much for sharing this review and rating. Our entire team prides itself on providing our guests with a relaxing experience. I am happy to hear that Eduard was helpful and accommodating throughout your purchase and was able to find you a vehicle to fit your family's needs. We hope you are enjoying your new car and look forward to seeing you again in the future! In the meantime, be sure to connect with us on Facebook and Twitter for updates on our dealership. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

November 26, 2013

Mario is a very professional sales person. I'll be ready in a couple of months to buy a car and I will definitely ask for him. More

by jsdna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for this great feedback! Mario is an excellent member of our team and will be pleased to read this glowing review. We hope to see you again in a few months for your next vehicle purchase! If you have any additional needs or questions in the meantime, please come back and see us. Also, be sure to like and follow us on Facebook and Twitter for updates and exclusive offers. Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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