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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,822 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,822 reviews

October 21, 2025

I was in N unexpected situation but with my service advisor Trevor he made everything possible including to apply for sunbit and helped me with a loaner car. he took off a huge stress from me Guarante More

by poofbegonee7562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Oct 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

When you need expert help the most, our team is ready to support you! Trevor is happy to give your car the precision care it needs to stay in its best shape. Come see us again whenever your car needs repairs or upkeep. We'll be ready for you!

October 21, 2025

I was in and out pretty quickly Robert has great customer service skills very professional efficient he communicated what the process of my vehicle being serviced! Great job! More

by babeg92
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It's always great when you get time back in your day thanks to speedy service! Thanks for giving Robert a special shoutout. Whenever you need expert auto service, our crew is ready to roll. Take care!

October 21, 2025

Great service, I am very satisfied with everything. I enjoyed the service I received. It was a great experience More

by moya_eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LEO
Oct 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's all we could ever ask for! Your perfect rating keeps us motivated to keep up the great work. See you next time!

October 21, 2025

Good friendly service honest dealing a pleasure to visit the service center I enjoyed the visit they treated me very More

by bikerken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 22, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star rating! Our service team truly enjoys helping drivers like you get back on the road with confidence. We hope to see you at your next maintenance visit!

October 20, 2025

Happy to describe my service with Honda Serino dealership. My service was wonderful, very professional on time, and very satisfied with everything. More

by tennelcrooks
Recommend Dealer
Yes
Employees Worked With
Who work on my car
Oct 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Routine service is an easy layup for our team, though reviews like this make it feel like a slam dunk! Thank you for the perfect rating!

October 20, 2025

My experience was very great and it's always a honor to go to Cerritos dealership for my service and Ramiro is always a pleasure to work with More

by tennelcrooks
Recommend Dealer
Yes
Employees Worked With
Ramiro
Oct 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing from satisfied customers like you! Thanks for trusting us with your vehicle’s care and for the shoutout for Ramiro. Our doors are always open whenever you need expert service again!

October 20, 2025

I asked if they check and top off some fluids if needed and the service adviser said yes, that was not done! I also mentioned to him that it was my 1st time there and wanted to make sure my car was ready More

by Goodstella
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We understand your frustration after your recent visit. Our team aims to provide exceptional customer service, and we regret that that was not the case. Whenever possible, please get in touch with our team so we can discuss your experience and ensure your next visit meets our high standards. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

October 19, 2025

I had the pleasure of working with Meysam Kaed today while shopping for a car and he was the most helpful and willing to work with me and my numbers ! I am so glad I came to this dealer and had the plea More

by Emilyysaucedoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Sitting in a new car that you can call yours is one of the best feelings there is! Congratulations on your new Honda, Emily. Meysam is happy to hear that you enjoyed working together. Where will you take your ride first? Tell us all about it!

October 19, 2025

Was a nice facility, employee were nice, promptly with delivery. A little miss communication with the wire payment as to a cashier check but everything worked out. More

by odalys.valdes94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to tell us about your visit! We hope you're enjoying your new car. Our team appreciates you patience and business. Come see us again soon!

October 18, 2025

Very helpful and straightforward dealer. Transparent pricing, great communication and service. Susanna was helpful in reducing the time I had to spend in the dealership filling out paperwork More

by ivanepulido24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Stories like this always remind us why we love what we do! Thanks for giving Susanna a special shoutout for making your visit especially smooth and easy. Congrats on your new Honda, too! What features are you most excited to test out?

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