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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,338 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,338 reviews

November 26, 2011

November 25 2011 We have leased a 2012 Honda civic from November 25 2011 We have leased a 2012 Honda civic from Norm Reeves. Our sales representative was Kaveh Teherani. Kaveh is the consumate gentleman. H More

by laronens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaveh Teherani
Nov 28, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for the great feedback. We're sure Kaveh will be thrilled to hear about the positive experience he was able to provide you. Customer satisfaction is our number one priority, and we're glad that you noticed our hard work. Feel free to contact us with any questions or concerns. Follow us on Facebook and Twitter. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 24, 2011

I have 2 small ones and didnt have time to wait all day we were in an out of there with my new car in less than 3 hours fastest ever. Highly recommend! More

by rosevigil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hossain Ahamed
Nov 28, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We are so pleased to hear about your expedient and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future. Be sure to follow us on Facebook and Twitter for upcoming deals. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 18, 2011

This was the best car buying experience I have ever had. I was there to purchase my 18 year old daughter her first car. She found the car we purchased on the AAA Website. We called and made an appointment More

by dchicca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Simons
Nov 21, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking time to write this excellent review. We are thrilled to know that we could exceed your expectations, and felt comfortable for the entirety of your visit. We wish you all the best with your daughter's first car, and hope to see you back again in the future. Please be sure to follow us on Facebook and Twitter to receive additional online specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 17, 2011

Norm Reeves and Jose proved that I can, in fact, have the car I want in the color I want. The whole process was amazing. . . I was able to fill out my application online and fax over my insurance documents s More

by stevegchavez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Sanchez
Nov 18, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We are thrilled to know that you enjoyed your latest experience. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Be sure to check out our additional specials on Twitter and Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 17, 2011

My name is Mr. Vladamir and I want to thank Darrell pork My name is Mr. Vladamir and I want to thank Darrell pork & mike porter for giving me the best deal on my Honda Accord Ex !! Thank you More

by Vladamir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : darrell pork
Nov 18, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Vladamir, thanks for the great feedback. We always aim to make the car buying process an easy and stress-free environment, so it's great to know that we've achieved that! We hope to see you back at Norm Reeves Honda in the future, and if you have any other questions we can help you answer, please don't hesitate to contact us. Find us on Facebook and Twitter for additional online specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 17, 2011

Thanks to everybody at Norm Reeves Honda!! They made me a great deal on my used Honda CRV Ex. Darrell Pork was my salesperson and he answered all my questions and gave me a lot of info to make my decision ea More

by TimothyMurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darrell Pork
Nov 18, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Mr. Murphy, your kind review means a lot to us. Thank you so much for taking the time to let us know how we're doing. We're glad to hear that Darrell was able to make you feel comfortable during your recent purchase, and on behalf of the dealership, we all hope that you will enjoy your CRV Ex. Be sure to check out our monthly specials on Twitter and Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 16, 2011

I've been shopping for quite a few months now for the perfect civic. I shopped 5 different Honda stores but this place was the only one who actually had the car and thanks to Rich Fisler with his help on More

by russellbaddeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Fisler
Nov 16, 2011 -

Norm Reeves Honda Superstore Cerritos responded

We would like to thank you for taking the time to let us know how we're doing. It's great to hear that your car shopping troubles ended at our dealership and that we could get you into the vehicle that you most desired. We look forward to seeing you in the future and thanks for choosing Norm Reeves Honda. Be sure to check out our monthly specials on Twitter and Facebook. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 15, 2011

Excellent Experience dealing with both Lito and Mike. Very friendly approach, gave me the best deal. I was afraid that the lease/finance process may take long but it was very fast. More

by jubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lito Bayas, Michael, Lito Bayas
Nov 16, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to write this great feedback. Lito and Michael are great assets to our team and we're glad to hear that they were a shining representation of what are dealership values. We look forward to seeing you in the future and be sure to check us out on Facebook and Twitter. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 12, 2011

Brian Chen, who helped me select a new Honda CRV. I was very comfortable with him during my purchasing. He is very professional, friendly, patient and honest. I trust him, and trust the car he selected for More

by cohnguo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chen, Brian Chen
Nov 14, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Cohn, it is very important to us that our associates have integrity and awesome customer service, so its great to know that you have recognized that. We truly appreciate any recommendations to friends and family and we are very happy to know that your overall experience at Norm Reeves Honda was a positive one. On behalf of our staff, thank you for your kind words and we hope to see you again for your next service. Don't forget to visit us on Twitter and Facebook for exclusive monthly specials Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

November 02, 2011

Herb was extremely friendly, very helpful, and seemed like he genuinely cared about getting me a car that I could afford and one that i loved. He listened do what I had to say and then showed me cars wit More

by kholmesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbert Ratcliff
Nov 03, 2011 -

Norm Reeves Honda Superstore Cerritos responded

It's great to hear that you're satisfied! Customer service is one of the areas of our business that we take the most pride in. We'll be sure to let Herb know to keep up the great work. If you have any questions or comments about your new vehicle, please feel free to let us know. Be sure to check out our pages on Facebook and Twitter for deals and specials in the future. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

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