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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
9,886 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 9,886 reviews
February 15, 2025
Jonathan helped me easily set up the appointment. He wasn't there when I arrived, so another service advisor checked me in. Jonathan was quick to reach out once he did arrive and made the process sup He wasn't there when I arrived, so another service advisor checked me in. Jonathan was quick to reach out once he did arrive and made the process super easy. Everything went smoothly and I will definitely come back here for the next service needed. More
by kim-hulling
Verified CustomerEmployees Worked With
Jonathan Romero
February 13, 2025
The dealership on a whole I felt was a little cold & inhospitable, as far as sales teams (exc. Devon & Stephen) The others seemed clique-ish(?). inhospitable, as far as sales teams (exc. Devon & Stephen) The others seemed clique-ish(?). More
by johnhaberstroh2001
February 13, 2025
Ramiro is very helpful and informative, any question or concerned I had was answered over all service was quick and efficient. Ramiro is one of the best advisors I have been helped by. concerned I had was answered over all service was quick and efficient. Ramiro is one of the best advisors I have been helped by. More
by alvarezyesenia1992
Employees Worked With
Ramiro Montes
February 13, 2025
Had my car serviced on a Thursday. 4 days later I had a dead battery and was stranded. Called dealer. Told me my battery was fine. AAA said it was at 9% and I bought a new battery 4 days later I had a dead battery and was stranded. Called dealer. Told me my battery was fine. AAA said it was at 9% and I bought a new battery from AAA. Fine since. So, did you really check the battery??? More
by blondediana
Employees Worked With
February 13, 2025
We had excellent service at this dealership. We will continue to visit this place. Really recommend this dealer. We will continue to visit this place. Really recommend this dealer. More
by MariaH07
Employees Worked With
February 13, 2025
The employees are nice. The service was completed pretty quick. The only reason for my 3 star is the fact they checked tire pressure (or so I was told it had been checked) b The service was completed pretty quick. The only reason for my 3 star is the fact they checked tire pressure (or so I was told it had been checked) but did not re-set the tpms. The censor went off the second I got off the freeway. I called to verify it had been checked and I was advised I’d have to go back to have them re-set. I had to drive back to the dealership to get it done. Bummer! More
by ambrizz714
Employees Worked With
Service dept
