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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,748 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,748 reviews

October 10, 2025

Thank you the advisor helped me in all different ways that I appreciate and had patience More

by Mytea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Oct 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so happy your advisor could lend a helping hand in every way possible. Patience and understanding go a long way, and your happiness means a lot. Thanks for taking the time to share, and we hope to see you again!

October 09, 2025

Meisam was one of the best people I’ve ever met in my life, and I’m very happy about doing business with him because he was a fair and honest person. More

by yasharfathi
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meysam Kaed
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Oct 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That’s such an incredible compliment, thank you! Meysam will be smiling ear to ear when he sees this. He’s known for treating every customer like a friend, and it sounds like that shone through during your visit. We’re so glad you got to experience that kind of honesty and care firsthand.

October 09, 2025

The dealership managed to help me out with a trade in and also buying a car, I was out the dealership in no time. More

by jr.andrade3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We love a smooth trade-in story! Sounds like everything clicked right into gear for you. Our team’s all about keeping things quick and straightforward so you can get back to enjoying your new ride sooner. Thanks for letting us be part of the upgrade!

October 09, 2025

Did not try to call me to advise my car service was complete. Only relied on text messages that supposedly don’t always go through on occasion. My car would’ve been stuck at the dealer the whole weeken More

by Jocelynarias_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Cabrera
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Oct 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we're sorry to hear your recent experience left you feeling frustrated. We understand it's essential for customers to be kept informed and apologize for the inconvenience. Please get in touch with me to discuss what happened. Thank you, and we look forward to speaking with you soon. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

October 08, 2025

I had an excellent experience with the sales representative, David Gutierrez. He made the process simple. More

by maritzaesc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike - Finance
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Oct 08, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad David made things easy and straightforward for you, Maritza! He takes pride in making sure every step feels smooth, and we’re thrilled it showed in your visit. We’ll be sure to share your kind words with him!

October 08, 2025

Awesome I had a wonderful experience they made me relax and understand everything that I was signing More

by tishaunmejia
Recommend Dealer
Yes
Employees Worked With
EJ
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Oct 08, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That’s wonderful to hear! Buying a car should feel comfortable and clear, and we’re so glad EJ and the team helped make that happen for you. Thanks for trusting us to walk you through it every step of the way.

Oct 08, 2025 -

tishaunmejia responded

EJ and his team were awesome. I’m very grateful to have somebody to guide me and help me on buying a brand new car.

October 08, 2025

Certainly a large operation. We were treated courteously and professionally by all that we had contact with. More

by mmakats
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the excellent review! Running a large operation takes a lot of moving parts, and we’re glad they all treated you well. We’ll pass your praise to Kevin, Jose, and the rest of the crew. Hope your next visit is just as seamless.

October 08, 2025

I’ve been taking my car to Ramiro Montes since I first purchased it. Ramiro keeps my car in top condition advising me with time what needs to be done. Please give Ramiro a raise, he deserves every penny. More

by madrigalarmando95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
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Oct 09, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That’s the kind of long-term relationship we love to hear about! Thanks for trusting Ramiro all these years. He treats customers like family, and it shows in the care he gives each car. We’ll pass your praise along and make sure Ramiro knows you think he’s worth every penny.

October 07, 2025

Jonathon Romero the service guy stated that i should take my car to a mom and pops shop when i refused additional service besides the oil change. Very rude. Also I asked him to change me email address to rai More

by raiders16562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Romero service
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Oct 08, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we're sorry to hear your recent experience didn't live up to your expectations. The satisfaction of our customers is important to us, and we're here to make things right for you. Please reach out to me if you'd like to discuss further, so we can schedule a time that works for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

October 07, 2025

Communicative and helpful He took me in right away, addressed all of my concerns and was very communicative. More

by ropabico
Recommend Dealer
Yes
Employees Worked With
Oscar
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Oct 08, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That’s precisely the kind of service experience we hope for every guest, and we’re so glad Oscar delivered! It’s great to hear that your concerns were handled with care and clear communication. We appreciate you taking the time to share your experience!

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