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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
9,759 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,759 reviews

January 11, 2025

Honda is the best and always give the best top notch customer care. They also give the best deals. More

by Rosaleorodriguez987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased that you're so satisfied with the service you've received for your Honda, Rosa and Leo! We appreciate your loyalty, and we're looking forward to serving you again. If you're in a rush, make sure you use our Express Service to get back on the road quickly with the same level of service. Thank you!

January 11, 2025

Mike was very courteous and friendly. I would recommend him to my family and friends More

by no1_eemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Jan 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Mike will be happy to hear this! We look forward to meeting your friends and family and providing them with quality service. We also hope to see you at a future appointment. Remember that you can schedule it online. Thank you!

January 11, 2025

Ty helped us buying Crv. He was sincere and courteous. His response on our concern or question was very quick via text. He gave us a great deal on the car. I would strongly r More

by Carolckim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda CR-V, Carol! We love that you sent the picture of you and your new car. We're also pleased that Ty could ensure every concern or question you had was answered. Plus, you received a great deal on your car! Thanks so much for recommending us! If you decide to add any accessories to your car, please reach out to us.

January 10, 2025

salesman was great. financial was bad. had wrong zip code so down payment wouldn’t go through. told us we didn’t know how to set our phones for notices from card compan More

by Bad radio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George finance department zero stars
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you letting us know about your car-buying experience and congratulate you on your new vehicle! We can understand your frustration regarding your experience in financing your car, and these issues will be addressed with our finance department. If you choose to return to us for a service appointment, we will hopefully provide you with a five-star experience. Thank you!

January 10, 2025

Norm Reeves Honda is the number one Honda dealer in the world. I would recommend this dealer to anyone owning a Honda. There the best!! More

by TECHPACK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What a wonderful review! We appreciate the glowing review on your service visit. If you need anything else, please let us know. Thank you! From your number one Honda dealer!

January 10, 2025

Outstanding customer service. The process was very easy and quick. Thank you to everyone who helped me More

by Layla Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Canales
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's great to hear, Layla! We're glad that you found your Honda service visit satisfying and worthwhile. To put more value into your next service appointment, review our service specials. Thank you!

January 10, 2025

I was very satisfied with the services provided. Miguel Cabrera is very accommodating, helpful, and highly recommendable. More

by ccsano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear that your service visit for your Honda went so well! Thanks for putting your trust in Miguel, and we look forward to your return. Make sure that you check out our service specials before you stop by next time

January 10, 2025

Great work/service , keep up the fantastic work. running out of things to say . Thanks again More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We'll take your wonderful review, Reggie! Thanks for taking the time to leave your praise, and we hope to see you in the future for Honda service. You can easily schedule your next appointment online.

January 10, 2025

The Best ever I appreciate the Service from beginning to end and the young gentleman who started my verbal and written agreement was Excellent 👌🏽 More

by Steve Stinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Rodriguez
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

What a nice review, Steve! We're so glad that one of our team members could provide you with the service we expect our customers to receive. Thanks for sharing, and we hope to see you at a future appointment! Feel free to schedule it online.

January 09, 2025

Thanks for the help in finding a new car. I'm a happy honda customer. More

by Deleon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Atienzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations to you on your new-to-you Tesla! We're happy that our sales specialist could steer you in the right direction. Thanks for letting us know, and we're here to support you, whether you drive a Honda or a Tesla!

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