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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
9,885 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,885 reviews

February 18, 2025

Mike Porter was our salesman (Phil Byrd assisted him). Phil was excellent and helped us with the test drive. Mike was absolutely outstanding. We bought a 2024 Civic Si from him and he is the reason we More

by emcmahon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your two new Hondas! We're happy that our inventory could supply you with a 2024 Honda Civic Si and a 2025 Honda CR-V and that Mike could be there for you with Phil's help. Thanks so much for giving us your business, and we're more than ready to help you again!

February 18, 2025

Getting my car serviced here is always easy. Appointments are easy to make and I never have to wait too long. More

by austinsstuff922494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only work with service department
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Feb 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Service for your Honda should be easy, Austin! We're delighted that you have had such satisfying experiences and look forward to serving you again. Remember, too, that we have service specials that you can enjoy. Thank you!

February 17, 2025

What an amazing experience working with Christy. I have purchased many vehicles in my lifetime and this one was the BEST experience by far. I highly recommend Christy and have already done so. If yo More

by Matthew.hart79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert (finance)
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Feb 18, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Matthew! Christy is an awesome member of our sales team, and we're so happy that she could make your experience the very best that you've had. She will be thrilled to see this review. Thanks for telling us, and we hope to see you at your first service appointment!

February 17, 2025

I’m satisfied with the overall experience at Norm Reeves Honda Superstore in Cerritos. Javier Pena was very helpful. More

by thompsonn7114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena Service department
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Feb 18, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your satisfaction is our priority! We're glad that was demonstrated to you through Javier's performance. If you'd like to request him again, please feel free to ask. Thank you!

February 17, 2025

Went in for a recall staff was very prompt and helpful. Easy check in and easy check out More

by yelhsacruzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas - Service
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Feb 18, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Prioritizing recall repairs can ensure that you stay safe in your Honda. We're pleased that the repairs went so well and were speedily yet efficiently done. Thanks for putting your trust in us, and feel free to schedule your next service appointment online!

February 16, 2025

Excellent service, Beyond expectations. Jerry answered all questions and and provide a set of options for the Honda vehicles we were shopping. Thank you for the excellent service provided! More

by Joe2025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you many happy adventures in your new Honda, Joe! It sounds like you were fully prepared to take the plunge with Jerry's help. When you're ready for your first service appointment, you can easily schedule it online. Thank you!

February 16, 2025

It was an awesome experience dealing with reza and I would recommend Norm Reeves to my friends. More

by mattcasado
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reza Asnashari
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Feb 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new-to-you Honda, Matt! Have you thought about a name for your car yet? You can let us know at your first service appointment. Thanks for praising Reza, and we hope to work with you again!

February 16, 2025

Several lease from meysam kaed always best experience. Love my new crv will back again to him More

by Tara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda CR-V lease, Tara! The CR-V has plenty of fantastic features, and we'd love to know what your favorite one is. You can tell us when you return for your first service appointment. Meanwhile, we will pass on your compliments to Meysam. Thank you!

February 15, 2025

Susanna was very responsive and attentive and made genuine effort to give me the best deal possible! More

by arynholli31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We wish you happy drives around town in your new Honda! We're pleased that Susanna could make the shopping experience memorable and productive. If you need any accessories to jazz up your car, feel free to reach out. Thank you!

February 15, 2025

Jonathan helped me easily set up the appointment. He wasn't there when I arrived, so another service advisor checked me in. Jonathan was quick to reach out once he did arrive and made the process sup More

by kim-hulling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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Feb 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're happy that Jonathan could keep on top of your service appointment even though he wasn't there initially, Kim! It sounds like the experience converted you into a regular customer. Thanks so much, and we'll be here when you need us!

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