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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

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Employees
Reviews
Vehicles
4.5
11,909 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,909 reviews

July 24, 2026

Joseph was very personable and took care of all my needs. I will be dealing with Joseph again whenever I need to bring my car in. More

by david1968carver
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Joseph definitely knows how to roll out the welcome mat! It’s great to hear he made your visit enjoyable and took care of everything you needed. We look forward to seeing you again. Joseph will be ready to keep that vibe going!

July 24, 2026

Christina provided outstanding cutomer service from the start to finis. She was very accommodating, professional, and attentive to answer all ky questions and made the entire process smooth and stress-fre More

by a39ranger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Christina is a rock star, isn’t she? Her knack for making everything feel easy and enjoyable really shines through, and it’s great to hear she made your experience memorable. We love having dedicated team members like her, and we’re here whenever you need us again!

July 23, 2026

The dealership is clean, efficient, and has a lot of helpful employees that are willing to help during your visit. More

by sammyh411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Juarez
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Jul 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

There's something special about a place where everyone pitches in to help, much like your favorite local farmers' market. We're glad our team helped create a welcoming, organized visit from the moment you arrived. Your kind words are sure to brighten everyone's day.

July 23, 2026

Great customer service. Everyone was polite and welcoming we were greeted by friendly staff upon our arrival. Brian was very helpful and welcoming. More

by Idalia
Recommend Dealer
Yes
Employees Worked With
Brian Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Olvera
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Jul 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The nicest places have a way of making you feel like you belong the moment you walk through the door. Brian and the rest of our team were happy to do just that, and we're so glad their friendly approach made your visit memorable. Brian definitely helped make your visit feel right at home.

July 23, 2026

My car was supposed to ready within 3-5 hours but it went passed those hours ! Drop my car at 9am for my appointment time scheduled waited and was told it's not done yet till 4pm ! More

by ruk.claro
Recommend Dealer
No
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Jul 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we understand how frustrating it can be when a service visit takes longer than the timeframe you were expecting, especially after scheduling an appointment. We'd appreciate the opportunity to learn more about your visit and discuss your experience in greater detail. Please contact us directly at your convenience so we can continue the conversation. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

July 23, 2026

Very knowledgeable about the needs of my car, friendly and courteous Timeliness for completing the work was also excellent More

by dacuna
Recommend Dealer
Yes
Employees Worked With
Michael Barr
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Jul 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A good field guide helps you understand what you're looking at, and Michael did just that by taking the time to explain your vehicle's needs with knowledge and care. We're glad the work was completed promptly and that you left feeling confident in your vehicle. That's the kind of experience we love hearing about.

July 23, 2026

Great service , all my questions and concerns about my vehicles were answered and completed and my vehicle was delivered to me with no issues after service More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Saboor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Raygoza in service department
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Jul 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Every good Q&A ends with people feeling informed, and we're happy our team could provide that experience for you. Ray and George enjoyed helping with your questions and making sure your vehicle was ready to go. It's great to know you drove away with confidence.

July 23, 2026

Trustworthy, courteous, knowledgeable. I trust my car with this agency. It is important that my dependable and safe. More

by jlswinney32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh
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Jul 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

An anchor provides steady support when you need it most, and that's exactly the kind of trust we're honored to earn. Knowing you feel confident in our team's knowledge and care means a great deal to us because there's nothing more important than helping keep your vehicle dependable. That's a responsibility we never take lightly.

July 22, 2026

Scheduled maintenance. Appt was easy to schedule with good availability. Checkin was easy with shuttle to mall option. It was very nice and ran often. Check out was easy wi More

by Josephpriebe
Recommend Dealer
Yes
Employees Worked With
Reuben
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Jul 22, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Joseph, all aboard for a smooth ride! From easy scheduling to the shuttle, text updates, and a simple checkout, we're glad every stop along the way stayed right on schedule. Thanks for riding with us, and we look forward to seeing you at your next maintenance visit!

July 21, 2026

Jonathan Romero always provides elite customer service. He went above and beyond to make sure everything was taken care of, was honest, patient, and incredibly helpful throughout the entire process. He mad More

by erica.campos2
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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Jul 22, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Jonathan just earned another highlight reel moment! We're thrilled he exceeded your expectations and made your visit such a positive experience. Thank you for your thoughtful recommendation and for trusting our team with your Honda!

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