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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,408 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,409 reviews

May 20, 2025

Lili Mares made my visit to Norm Reeves Honda in Cerritos truly exceptional! After visiting several dealerships, Lili stood out with her exceptional service and genuine care. She took the time to understand More

by ferchoreinis57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lili mares
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May 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the detailed praise! We’re so glad Lili took the time to understand your needs, showed you the CARFAX® report, and helped you find that perfect Accord. We’ll pass along your compliments—we know Lili will appreciate them. Thanks again, and enjoy the ride!

May 20, 2025

I have enjoyed coming here and the great customer service Ruben has offered each time I’ve come in!!! More

by melissabinns22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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May 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Melissa, thanks for the kind words! Ruben will be delighted to know he’s made your visits enjoyable. Looking forward to seeing you again soon.

May 19, 2025

Susanna been the greatest in helping me get out of my lease twice to get into in a newer vehicle. Will only purchase my vehicle through her More

by heng.peter12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Sounds like Susanna has earned your loyalty! Thank you, Peter, for sharing this 5-star feedback. It'll make Susanna's day for sure! Whenever you need to find your next ride, all of us (including Susanna) will be here to help.

May 19, 2025

Fantastic customer service , don’t know what else to write. Everything clean & nice. Will be back to buy my next car from this dealer ship More

by pishutwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

‘Fantastic customer service’ is music to our ears! We love keeping things sparkling clean and welcoming for your next pick‑up. Can’t wait to help you find your dream ride—see you back here soon!

May 19, 2025

Great service …on time and efficient Pricing is a bit high Overall good experience. Thank you More

by rnarang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie -Service
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May 20, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the shout‑out on our punctual and efficient service! We value your feedback on pricing, and it means a lot that, despite that, your overall experience was a positive one. We look forward to keeping you rolling smoothly!

May 18, 2025

Ty and Peter helped me getting my dream cars. Lowest price in socal. iYKYK. I must thank them for his service More

by John5on
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Ty and Peter are doing a victory lap right now! Helping you score your dream cars (at the best SoCal price) is why we do what we do. Enjoy the ride, and drop by anytime—you know where to find us!

May 18, 2025

Very good service and opportunities tu buy , we are really happy I really recommend Cerritos Honda to all my friends More

by Poncevictoria1966
Recommend Dealer
Yes
Employees Worked With
José Pereda
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you! We’re thrilled you found great service and opportunities here. Nothing makes us happier than friends spreading the word—tell yours we’re ready whenever they are! 🙌❤️

May 17, 2025

Went for a free oil change under warranty and car was damaged under Honda’s care. More

by lilcherrypie5@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Vargas
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, I'm sorry to hear that your recent oil change did not go as you anticipated. I'd appreciate the chance to learn more about what happened, so that I can discuss the details and any potential solutions with you. Please give me a call or send an email when you have the chance. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

May 17, 2025

This dealership helps you really nice people there it makes wanna purchase another Honda accord More

by wallker.ron1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Ron. We're so glad that we could help you find the perfect Honda Accord and deliver service with a smile while doing it. It's amazing that our team has earned your loyalty through friendly service, and when you're ready for your next upgrade, come see us again!

May 17, 2025

I wish Reza had brought out my new car for me. He didn't. Someone else did. I wanted to ask questions. More

by farooq.malik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Farooq, thanks for sharing your thoughts. We’re sorry Reza wasn’t the one to hand over your new keys and will make a note of this feedback. We're happy that your experience was overall positive, and if you'd like to ask us anything about your new ride, you're welcome to reach out via phone or online contact form. Thank you again.

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