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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
9,805 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,805 reviews

December 07, 2024

I am so happy and satisfied with the great service assistance by ,Leo Good asset for Honda More

by mnairoze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to see your five-star review for Leo and the service he performed on your Honda! Thanks a ton! If there’s anything we can do for you next time—whether it’s sales or service—just give us a shout. We’ve got you covered!

December 07, 2024

Good service employer, greetings customer with nice attitude...#1, right on time with services done...I'm happy 😊 More

by huynh_tee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Dec 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're here to make our customers happy, and we're glad that your Honda service visit turned out that way! Thanks for trusting in our team, and we look forward to your next appointment.

December 07, 2024

Thank you for good service you render me. Thanks and God bless 🙏 I hope to see you again More

by Hyginus Obodozie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

What a nice review! Thanks for bringing your Honda in for service, and we will be here when you need us.

December 06, 2024

Christy was very helpful and accommodating. She made buying my mother in law’s new vehicle a breeze. More

by Temo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations to you and your mother-in-law on her new Honda! We're here to make things easier for our customers when they're buying a car, and we're pleased that Christy demonstrated that. Thank you, and feel free to contact us again for service!

December 06, 2024

Great and clean dealer, good. customer servicd. Oscar Garcia is the best. Thank yoj guys More

by cecil233000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the positive feedback on your Honda service visit, Cecil! Thanks for letting us know and the compliments for Oscar. See you next time!

December 06, 2024

Miss quoted the my price Oil change 59. 95 Transmission change 169.00 Paid 330.00 🤔 More

by djspalz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

To resolve any outstanding issues or miscommunication regarding your recent oil change and transmission service, please contact us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 06, 2024

Christy was very helpful. She made the buying experience easy and stress-free. Would definitely recommend her to other future customers More

by MTU
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the very best of luck with your new Honda! We appreciate you recommending Christy to others and would love to see you back at the dealership. Thanks so much!

December 06, 2024

This is the only bad service experience I’ve ever had. It was my first time at Norm Reeves More

by briaanjs99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback on your service visit for your Honda. To find out what services we must improve, we'd like to learn more about your Honda service visit. Please contact us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 06, 2024

Unprofessional, attitude, misleading ( I had to replace parts that was not important to to changed) , behavior, no clear delivery on the car condition after finishing the multi point inspection, as a resul More

by gehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember names, but you can find it in the record
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Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We'd like to learn more about the service that you received for your Honda and the parts that were replaced. This will ensure that we're staying on track or if there are areas that need to be addressed. Please contact us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 06, 2024

I always want to do my maintenance here since am Saving time and money. Julie is honest , the best advisor More

by Koigarcia74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie
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Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased that you always save time and money visiting us for Honda service! We're happy you were satisfied with Julie's performance as well. Thank you, and please let us know what else we can do for you!

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