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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
9,804 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,804 reviews

December 15, 2024

Christine was honest and fair and tried her best to get us in and out as fast as possible, but she still took the time to explain everything and answer questions. The Manager at the dealership was visible More

by Melody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tariyaki
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Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Melody! That's how your car-buying experience should be! Christina did an excellent job escorting you through every step, and we're happy that you were satisfied. If you'd like to shop for accessories, please let us know. Thank you!

December 15, 2024

Susanna Yim was very helpful in guiding us through the process. Communication was clear and straightforward, making the whole experience smooth. More

by dhruvinoc
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the very best of luck with your new Honda, Dhruv! Thanks for sharing your experience and how satisfied you were. We hope to see you at a future service appointment!

December 15, 2024

Bad service with the guy Mike and I don't know their last name. They don't do nothing. What my car is set when I get it angry, an upset. That's what I do something with my car, but they don't work good enoug More

by michellepernormass262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We'd like to find out more about your service visit for your Honda, Michelle. This is a good opportunity to see what issues we can resolve so that you and other customers will enjoy five-star service. Please contact us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 14, 2024

It was your day for Xmas lunch , so he got me in n out quickly .Was a good thing! More

by Redhead
Recommend Dealer
Yes
Employees Worked With
Romeo (sp?)
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Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Service should be thorough yet speedy! We're glad that is what our service department delivered to you. If you need an appointment in the future, feel free to schedule it online. Thank you!

December 14, 2024

Has many car choices. Sale person very knowledgeable about the car features. I will definitely recommend Norm Reeves. More

by arico90280
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We wish you many happy travels in your new Honda! It sounds like your experience went well, and you had plenty of models to choose from. We will be thrilled to welcome your friends and family to our store and hope to see you soon! Thank you!

December 14, 2024

I liked how the service was prompt and efficient. Ty is very professional and friendly. He assisted me with what I was looking for. More

by jazmyn826
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Jazmyn! We're glad that Ty could lead the way to the right car and that you felt comfortable with him. When you're ready for service, feel free to contact us online. Thank you!

December 14, 2024

Muy bueno el servicio, siempre me agusto con el tratamiento y la atención que me dieron More

by miriamlilianac11477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

¡Nos alegra saber que recibiste el trato que merecías cuando trajiste tu Honda para servicio, Miriam! Gracias por confiar en nosotros, y aquí estaremos cuando nos necesites nuevamente.

December 14, 2024

Car buying is a big and stressful purchase. I was dreading it. However, Jonathan fantastic ! He was extremely polite, professional and patient with us with the entire purchasing process. I’ve n More

by ericamdc19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan del campo
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Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled that we could change your mind, Erica, about buying a new Honda! Our sales staff, including Jonathan, want you to feel comfortable and well-informed on every step of car buying. We are ready to welcome your friends and family in for service or a new car. Thank for spreading the word, and we hope to see you at a future appointment!

December 13, 2024

Me gusta es recomendable ir ahí para un buen servicio sobre todo tienen muy buen personal More

by Claudiacorona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're happy to see your review of your service visit for your Honda, Claudia! We'd love to hear more details about your visit so that we can improve the areas that you felt were lacking. Thank you, and we hope to hear from you soon!

December 13, 2024

Offered low price at vey beginning. No haggling required. They were one of just a couple of dealerships that had the exact car that I wanted. No stress! More

by gfhunsaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! It sounds like this car-buying experience went in your favor right down to the exact car you wanted and the price. We're thrilled that you're satisfied, and we look forward to seeing you at your first service appointment!

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