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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
8,325 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 8,326 reviews
October 14, 2023
Great service. Not too long of a wait. Let me know other dealer didn’t upload the recall work that was completed. Not too long of a wait. Let me know other dealer didn’t upload the recall work that was completed. More
by michelle.gran22t
Verified CustomerEmployees Worked With
Didn’t work with them
Helpful October 14, 2023
Tia was professional and very informative he made our purchase quick and easy we would definitely return and purchase another car from Norm Reeves purchase quick and easy we would definitely return and purchase another car from Norm Reeves More
by Isabel Coronel
Employees Worked With
October 14, 2023
I was in and out with reasonable time with no appointment. I will definitely keep coming back to do my service here! Advisors were very sweet and informative! appointment. I will definitely keep coming back to do my service here! Advisors were very sweet and informative! More
by stephy_0518
Employees Worked With
Bryan Salas
October 14, 2023
Had the privilege of working with Albert. Awesome service and very helpful. Kept me updated as soon as car arrived since it was a reservation. Awesome service and very helpful. Kept me updated as soon as car arrived since it was a reservation. More
by Jessie Martinez
Employees Worked With
October 13, 2023
Great dealership to go get your new car, Darell was very helpful in everything and very enthusiastic to help you about any question you’d have. helpful in everything and very enthusiastic to help you about any question you’d have. More
by jaraux1435
Employees Worked With
October 13, 2023
Dropped off car at 8:10 for a 820 appointment. Car sat in your lot until 954 when it was finally moved in to get the oil change. When I called to schedule my oil change also told them I wanted a t Car sat in your lot until 954 when it was finally moved in to get the oil change. When I called to schedule my oil change also told them I wanted a transmission flush and what was the cost, I was told $160 approximately. When the service writer wrote it up it was over $600, I didn’t have it done. Not for the little stuff that kind of adds up. The clear label in the upper left-hand side of the windshield that says when the next oil change was due, my old one was still up there I never got a new one. One oil life is under 15% every time you start up you get the maintenance screen. They didn’t clear that, they should have. And the worst was when I open my door and got in my vehicle my hand felt weird on the steering wheel. I took a look at my hand and it was full of grease. Then I looked at my door handle which was full of grease and now I’ve got grease on my steering wheel which I have sent you some leather cleaner to clean off. A complete fail More
by Lousy service
Employees Worked With
I only dealt with the guy at the service desk. I don’t know his name but I didn’t have any problem with him he did his job like he was supposed to
