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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,771 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,771 reviews

December 17, 2024

Had a great experience and I whole-heartedly recommend working with Christina and her team at Honda. I now have a 2025 CR-V EX-L. Christina and her team were very knowledgeable, all of my research was More

by SoCalCulture
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Delgadillo
Dec 20, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello, thank you for your awesome review. We'll be sure to share with Christina - this will make her day. It was a joy working with you on your CR-V purchase and we hope its safety, spaciousness, and modern technologies improve your daily driving. Thanks again!

December 16, 2024

Reza has given me the best explanation in order to let me make my mind to buy this vehicle. Ash Mofrad was also very helpful. Your finance manager George Habib has been extremely professional and guided More

by alvinzh999
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're glad that Reza could help you make a great decision on your new-to-you Honda, Alvin! Our staff is here for you, and we're happy that Ash and George could also help you out. Thanks for sharing, and we look forward to many more years together! Congratulations on your first car in America!

December 16, 2024

Susanna Yim is great ! ! This is our 2nd Honda purchase with her and we will come back in future as well. She is professional , courteous and doesn't waste time. More

by arun.aggarwal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Arun! We appreciate the praise for Susanna and your loyalty to our dealership, If you need a service appointment or are interested in customizing your car, please contact us. Thank you!

December 16, 2024

We were helped by Kim, she did an amazing job guiding us to buy the car we needed. Kim went above and beyond to match my son’s car desire with the car he bought. Very impressive. Thank you Kim! More

by gabrielqueiroz7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Gabriel! We're glad that Kim took the time and effort to help you and your son find the right car. If you need any accessories or an explanation of any specific features, please let us know. Thank you!

December 16, 2024

Please STOP sending me emails CONSTANTLY to lease or purchase new car. My current Honda is 22 months old with 11,000 miles. LEAVE ME ALONE OR I GO BACK TO LEXIS WHICH I PREFER ANYWAY SINCE I HAD 5 O More

by pat.connors2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina service dept
Dec 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Pat. We're glad you had a positive service visit with Christina. We're sorry for the emails, please reach out to us directly if you need help with this. Our team can provide guidance.

December 16, 2024

Great experience! Nice and Friendly staff, clean facilities, and competitive prices. I'd definitely recommend them More

by floricelsantos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We love to see this 5-star feedback! Thank you! We'd be happy to help you, your family, or your friends in the future - we're always here for amazing customers like you.

December 15, 2024

Bad service with the guy Mike and I don't know their last name. They don't do nothing. What my car is set when I get it angry, an upset. That's what I do something with my car, but they don't work good enoug More

by michellepernormass262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We'd like to find out more about your service visit for your Honda, Michelle. This is a good opportunity to see what issues we can resolve so that you and other customers will enjoy five-star service. Please contact us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 15, 2024

Susanna Yim was very helpful in guiding us through the process. Communication was clear and straightforward, making the whole experience smooth. More

by dhruvinoc
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We wish you the very best of luck with your new Honda, Dhruv! Thanks for sharing your experience and how satisfied you were. We hope to see you at a future service appointment!

December 15, 2024

Christine was honest and fair and tried her best to get us in and out as fast as possible, but she still took the time to explain everything and answer questions. The Manager at the dealership was visible More

by Melody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tariyaki
Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda, Melody! That's how your car-buying experience should be! Christina did an excellent job escorting you through every step, and we're happy that you were satisfied. If you'd like to shop for accessories, please let us know. Thank you!

December 14, 2024

It was your day for Xmas lunch , so he got me in n out quickly .Was a good thing! More

by Redhead
Recommend Dealer
Yes
Employees Worked With
Romeo (sp?)
Dec 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Service should be thorough yet speedy! We're glad that is what our service department delivered to you. If you need an appointment in the future, feel free to schedule it online. Thank you!

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