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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
9,887 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,887 reviews

January 18, 2025

I always have a great experience at Norm Reeves, everyone is so nice and helpful so thanks for making me feel very comfortable More

by luvahnwjnsns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in Service
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Jan 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We’re glad you always feel comfortable and supported during your visits. We’re here for you anytime, and we’d love to assist your friends or family as well. We could always use more amazing customers like you!

January 18, 2025

Raymond Tabathai was very helpful and listed to what we were looking for. I would recommend this Honda Location to family and friends. More

by trinidadsabrina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Tabatabai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the recommendation! We’re so happy to hear that Raymond provided such helpful and attentive service. We look forward to assisting you and your loved ones in the future!

January 18, 2025

michael was wonderful. he had helped me get my license back when it was left after a test drive. More

by Bad radio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled that Michael went the extra mile for you! That's always our goal! We appreciate your feedback and if there's anything else you'd like to share about your experience, we always value customer feedback. We hope to assist you again.

January 18, 2025

I have been here for the second time and got what i expected excelent service More

by omar bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio lazcano
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Jan 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, Omar! We’re thrilled to hear your second visit met your expectations. Braulio and the rest of our team are here if you need anything else or if someone you know is looking for excellent service.

January 17, 2025

Customer service is excellent and all the staff of Norm Reeves are all awesome. Mr. Ortega, Oscar and Mr. Javier Pena are very helpful assisting me on my vehicle needs and very professional. Keep up the go More

by Bobot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Ortega, Osacar, Javier Pena
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Jan 21, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for sharing this support for our team. Your kind words motivate us to keep up the good work. If you need anything else, we’re here for you!

January 17, 2025

Quick online response to inquiry. Friendly staff and great customer service. More inventory than other dealerships. More

by dararat701
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We're glad that you received a quick response to get you further along in your ultimate decision. We're also happy that you found what you were looking for within our inventory. Good luck with your car, and we hope to see you at our dealership for your first service visit!

January 17, 2025

Fast and efficient service, great communication from advisor will be returning for future services when needed More

by gonzrenee28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan R
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Jan 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled that you found our services for your Honda to be fast and efficient, Renee! We look forward to welcoming you back for service! To make it even more convenient for you, you can book your next appointment online. Thank you!

January 17, 2025

The employees are well trained, knowledgeable, helpful, friendly, and timely in getting the job done! More

by Arlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Jan 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you complimenting our staff, Arlene! They take pride in doing a good job and providing timely service. Thanks for noticing, and we can't wait to serve you again! If you're in a rush, we recommend trying out our Express Service program.

January 17, 2025

I just need clarity over how I can pay the charges next time. The one in-charge should explain to the customer about the down payment. More

by theetz_27
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Jan 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Since we value our customers, we'd like to discuss your payments in more detail. At your convenience, please give us a call or reach out to us via email. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

January 16, 2025

Fast and efficient. Very friendly and knowledgeable about my needs. Service was finished in half the time quoted. More

by vicki103vieudelou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Varga
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Jan 17, 2025 -

Norm Reeves Honda Superstore Cerritos responded

That's what we like to hear, Vicki! We pride ourselves on being fast and efficient when it comes to servicing your Honda as well as providing a welcoming environment. If you're in a rush, we encourage you to look into Express Service. Thank you!

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