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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
12,321 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,321 reviews

October 16, 2026

They treated me with kindness, and the service on my car was excellent. Just wanted to say thank you ?? More

by Borinto
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
Oct 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Some messages are worth pinning on the fridge, and yours is one of them! Our service department will be smiling all day. Take care, and we'll see you soon.

October 16, 2026

Nanette Mendez made the journey painless and fast pace in the best way possible. Communication via email, text and in person has been the best in the many years I been shopping at dealerships. I highly More

by hsusan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nanette Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Nanette kept the whole journey zipping along, with great communication at every stage. After years of shopping at dealerships, that means a lot. Thanks for sending people her way!

October 16, 2026

I will come back there. The service guy didn't even call me back after I sent him a message More

by sherri1080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Oct 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Sherri. Staying in touch with our customers matters to us, and we'd like to follow up with you. Please reach out using the contact information below so we can get you the answers you're looking for. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

October 15, 2026

Javier was knowledgeable, prompt and friendly. He was a good communicator and got back to me about my car's issues and their costs. I have had the pleasure of working with him before and he delive More

by cofishdecoud20
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Oct 15, 2026 -

cofishdecoud20 responded

Knowledgeable, reliable and personable service agent! A***

Oct 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Javier explains everything like the favorite teacher everyone remembers! We love hearing that you've had him in class before. He'll be ready to help with your next lesson.

October 15, 2026

Excellent and very professional also customer friendly Very clean facility like waiting area and restrooms. More

by Kpaulosala
Recommend Dealer
Yes
Employees Worked With
My wife bought her Honds pilot from there
Oct 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A sparkling lobby and service with a smile make for a great stay. We'll keep the place just as fresh for your next check-in!

October 15, 2026

Thanh always makes sure to get the services I request done correctly and without issue. He always is informative about any pending service needs or concerns regarding my vehicle More

by genesisvillacorta1
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Oct 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thanh treats every request like a top concierge would. Whenever you need to bring your Honda in again, he'll be here to help. Thank you!

October 15, 2026

Trevor has excellent customer service. And tge people in the lube did an awesome job More

by christinemayespeso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Oct 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for letting us know how your visit went, Christine! Seems like Trevor and the team all knew their lines and played their roles perfectly. We're glad our cast could help you!

October 14, 2026

I was able to complete my car care faster than and thought and less expensive More

by Juabrown.work
Recommend Dealer
Yes
Employees Worked With
Joseph
Oct 15, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Quick in, quick out, and back on the road before you knew it. Love that your car care fit right into your day, and we'll keep the green flag waving for your next visit.

October 14, 2026

I couldn’t have asked for a better salesperson! Christy was welcoming, professional, and incredibly helpful throughout the entire process of finding and purchasing my new vehicle. She went above an More

by fsnche
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Patience, care, and a little extra effort: that's Christy's training plan, and it shows. Thanks for cheering her on in such a big way. Your new vehicle is ready to hit the road!

October 14, 2026

Great person, first time buyer, I would definitely come back, christy has a great personality, highly recommended More

by youngtizoc0205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Norm Reeves Honda Superstore Cerritos responded

What a way to kick off your rookie season as a car owner! Christy's personality makes every first-timer feel like a pro. Congrats on the new ride, and we'll be in your corner for the seasons to come.

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