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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.6
12,221 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,221 reviews

September 26, 2026

Helpful and great customer service, and quick. One of my fastest car shopping experiences ever. More

by Goopatty
Recommend Dealer
Yes
Employees Worked With
Daniel Osorio
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September 25, 2026

Took 45 min to check out after car was completed. Driver seat cover was off the seat. More

by sergio90280
Recommend Dealer
No
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September 25, 2026

It was a great service. It took a little long. Next time I should make an appointment. More

by migcios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Del Campo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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September 25, 2026

Professional and polite Courteous, made me feel important as a customer, great customer service and I got my car in and out of there in less than 2 hours More

by hengkngor
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

A VIP entrance is nice, but a VIP exit in under two hours is even better. The team kept the service courteous and professional while making sure you knew your time mattered.

September 24, 2026

Everyone that I worked with on getting my Honda Accord was wonderful. Great customer service. Very helpful. More

by Myeasha28
Recommend Dealer
Yes
Employees Worked With
Christina Nuval (sales consultant) and Christian Delgadillo
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Your Honda Accord had quite the ensemble behind it! It’s great to see the whole team earn recognition for being helpful and providing the kind of customer service that made your purchase memorable.

September 24, 2026

Very efficient and helpful. Easy and smooth interactions Very efficient and helpful. Easy and smooth interactions with everyone. My car was done sooner than expected. More

by Aespinoza99
Recommend Dealer
Yes
Employees Worked With
George Raygoza
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The service team was working like smooth operators. Everyone kept things easy and efficient, and getting your car done sooner than expected was the cherry on top of a very smooth visit.

September 24, 2026

Had to leave car upon pickup on a Friday. 3 amber lights on dashboard did not reset after 4 tire replacement. Picked up on Monday. So much for the Worlld Classs Inspection. More

by Rtrias55
Recommend Dealer
No
Employees Worked With
Ramiro
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're sorry to hear about the continued issue with your dashboard lights. We’d like to review the work performed and the inspection details to better understand what happened during your visit. Please reach out with your information when it's convenient. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

September 24, 2026

Great first time experience, would recommend to anyone. I will be back for another service! More

by david1cadena
Recommend Dealer
Yes
Employees Worked With
Robert
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

First visit, five stars, and an invitation to tell your friends? We’d say you’re officially part of the family. We’re grateful you chose us for your service and gave the team such a strong first impression.

September 24, 2026

Had a great experience working out a deal with the employees. Will highly recommend employee! More

by Thomasm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Breaking news: Thomas had a great experience working out a deal with the team! We’ll make sure that headline gets circulated, especially since you’re ready to recommend the employees who helped make it happen.

September 24, 2026

Very helpful and great customer service from Leo L! He kept me informed and updated throughout the whole process More

by jengarcia329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
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Sep 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Leo was clearly taking notes because keeping you informed throughout the whole process earned him some serious extra credit. Helpful, attentive, and on top of every update is a pretty strong study-buddy report card.

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